Ratings based on 91 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice Enough, but the walls are very thinPosted Nov 9, 2014
Overall, the hotel was definitely nice enough. The only criticism is that the walls seem to be very thin, and the sounds from the next room was quite noticeable.
for Everyoneby A verified traveler
Posted Aug 25, 2014
During our stay there they were in the process of refurbishing our floor. The people doing the work were quiet, professional, quick and very friendly. I'm sure it's difficult working around sleeping people,children running in the halls and those like me that keep forgetting something in the room. The gentleman doing the wallpapering on our floor was wonderful - great choice in a work partnership. Additionally, there was a mix up with my reservation when two rooms were booked instead of one. The manager at the hotel, Matt, was very helpful as was the Expedia representative. Matt was always friendly and helpful. Always a smile. You can tell he really enjoyed working there. I've stayed there before and will be staying again.
for Everyoneby A verified travelerfrom ocala,FL
A beautiful hotel close to dinning and storesPosted Aug 19, 2014
Enjoyed our stay the staff was friendly and helpful. The rooms were roomy and comfortable. My only advice would be to have better pillows the ones in our room were flat as pancakes. I always thought feather pillows were overrated.
for Overnight Stay Before Destinationby A verified traveler
Just what we neededPosted Aug 17, 2014 on Hotels.com
We were going to a concert in Charlotte and needed to spend the night nearby before driving back home. It's cheaper to stay in Rock Hill than in Charlotte. This exit has plenty of shopping, gas, and restaurants. Hotel isn't fancy but clean and convenient. Would stay here again.
Recommendedby Stevefrom Kentucky
Nice experiencePosted Jul 29, 2014 on Hotels.com
The hotel staff was great, from the front desk to housekeeping and room service. The building was nice and well maintained. The room was well appointed, nicely decorated and in great condition. The location just off the main drag was perfect also.
for Personal Eventby A verified traveler
Posted Jul 29, 2014 on Hotels.com
for Familiesby A verified travelerfrom Rock Hill
Posted Jul 8, 2014
Pros: The rooms were very nice and the beds wer great. NIce touch putting Kuregs in the room for the guest.
Cons: The staff reaching out to their guest with pleasent statements like, looking forward to seeing you again, have a safe trip home, something.
Location: We just stayed one night before continuning on our trip home.
We thought that the hotel was great, but the hotel staff need to understand what southern hospitality is. The friendliest person at the hotel was the waitress that served us in the morning. The front desk personal were more conserned about reading something from the computer then saying good morning to their guest or how was your night or something pleasing to their guest.
Recommendedby Jessicafrom North Carolina
A great lobby staff!Posted Jul 6, 2014 on Hotels.com
I spent all night walking my youngest around the lobby and the staff was so thoughtful and considerate of my 'plight'. They were kind and gave me a lot of support. Thanks again for the wonderful visit home!
for Familiesby Allanfrom Massachucetts
Good For FamilyPosted Jun 24, 2014 on Hotels.com
Good rooms, nice pool, good location. Areas for improvement...breakfast prices for kids is too high, Internet speed to slow.
for Business Travelersby Lauriefrom CO
for the price, could have been better....Posted Jun 3, 2014 on Hotels.com
hotel was fine but for the cost, it would have been nice to have better wireless service or a free breakfast of some kind.