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Reviews of Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area

2 out of 5

Reviews

7.4

Good

Rating 10 - Excellent. 259 out of 982 reviews" "
Rating 8 - Good. 343 out of 982 reviews" "
Rating 6 - Okay. 198 out of 982 reviews" "
Rating 4 - Poor. 107 out of 982 reviews" "
Rating 2 - Terrible. 75 out of 982 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Greg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were dirty.
Stayed 1 night in Mar 2024

8/10 Good

Edward

Liked: Staff & service, amenities
Felt unsafe. I stayed because I was by my self. Each time I left and returned there were groups of people just lingering and blocking Handicap Parking asked the 1st time if they could allow me to utilize spots, but was confronted and said they could linger anywhere they wanted.
Stayed 1 night in Mar 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Seemed sketchy with the extra safety measures in place.
Stayed 1 night in Feb 2024

6/10 Okay

Shamikia, Youngstown

Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Leeann

Disliked: Staff & service
There are homeless who sleep in the lot behind the hotel. The hotel furnishings are extremely weathered, and there were ants in my 2nd floor bathroom. There is noise from the other rooms. It is hotel policy to photocopy your drivers license and credit card on checkin. The front desk clerk was watching tv with foul language and crass humor. I would not stay here again. Surprisingly bad for a Wyndham property.
Stayed 1 night in Jan 2024
Response from Dilip on Jan 10, 2024
Dear Leeann,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

chris

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Dilip on Jan 10, 2024
Dear Chris,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services outstanding and that your overall stay was an enjoyable one I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 Poor

Marie

Stayed 1 night in Dec 2023
Response from Dilip on Jan 10, 2024
Dear Marie,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

2/10 Terrible

ANN

Disliked: Cleanliness, amenities, property conditions & facilities
ilthiest room I mver stayd in. There was someone back hitting in the room above us around midnight there was someone vacuuming in the room above us around midnight. They were dead bugs everywhere and dust so bad I was choking. I have some pictures I have taken which will be sent to the head office
Response from Dilip on Jan 10, 2024
Dear Ann,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

louis

Frig was iced up - drain in sink leaks
Stayed 1 night in Nov 2023
Response from Dilip on Jan 10, 2024
Dear Louis,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services agreeable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Kristen

Stayed 1 night in Nov 2023
Response from Dilip on Jan 10, 2024
Dear Kristen,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be exemplary. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

6/10 Okay

melinda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! The property and surrounding area was a bit run down.
Stayed 1 night in Nov 2023
Response from Dilip on Nov 13, 2023
Dear Melinda,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our staff amazing and helpful; we are working on renovations to our property to make its appearance fresher and more modern and I hope you will come see us again once they are complete and enjoy the improvements. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 Poor

Alex

Traveled with partner
Liked: Cleanliness, staff & service
The property is well located right off the highway. We have stayed there every year for the past few years. The room quality has noticeably gone down. It is more worn out with a stale smell in the room. Our mini fridge had significant ice build-up to a point where the fridge door wouldn't close.
Stayed 1 night in Nov 2023
Response from Dilip on Nov 6, 2023
Dear Alex,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your fridge was in need of defrosting, and that our esthetic was not up to your expectations and apologize for the inconvenience and discomfort that this caused you. We are in the process of some major renovations so unfortunately our hotel currently as visually pleasing as we would like it to be, but we hope to have this remedied once all our renovations are completed. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

Heather

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Dilip on Nov 5, 2023
Dear Heather,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

2/10 Terrible

Beth

Traveled with family
Disliked: Staff & service
Stayed 3 nights in Oct 2023
Response from Dilip on Nov 5, 2023
Dear Beth,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

anne

Traveled with family
Liked: Staff & service, room comfort
Service
Stayed 1 night in Oct 2023
Response from Dilip on Nov 1, 2023
Dear Anne,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 Poor

Elizabeth

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dilip on Oct 28, 2023
Dear Elizabeth,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your standards, I apologize for any discomfort or inconvenience caused by this. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I was happy with my stay. Good solid room, clean, helpful staff and quiet.
Stayed 1 night in Oct 2023
Response from Dilip on Oct 28, 2023
Dear Andrea,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dilip on Oct 28, 2023
Dear Vickie,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

Beppie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hwy. restaurants nearby. Affordable.
Stayed 1 night in Oct 2023
Response from Dilip on Oct 28, 2023
Dear Beppie,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Mictrotel was great where it mattered most - clean room, quiet at night, front desk staffed around the clock, good TV service and wifi, and reasonable price for the area.
Stayed 3 nights in Oct 2023
Response from Dilip on Oct 28, 2023
Dear Charles,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

6/10 Okay

C.J.

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Front desk lady was very nice, helpful, professional. Hotel in need of renovations-my room door didn't fit the door jam, could allow pests or someone to look thru lower door, room refrigerator frozen.
Stayed 1 night in Oct 2023
Response from Dilip on Oct 28, 2023
Dear C.J,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. I am sorry that your door wasn't hanging properly, and I will address this issue immediately, I apologize for any discomfort or inconvenience that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 Poor

Gene

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dilip on Oct 12, 2023
Dear Gene,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your standards, I apologize for any discomfort or inconvenience caused by this. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

6/10 Okay

William

Business traveler
I reserved an accessible room but the property did not get the information
Stayed 1 night in Oct 2023
Response from Dilip on Oct 12, 2023
Dear William,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your standards, I apologize for any discomfort or inconvenience caused by this. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Beverly

Stayed 2 nights in Sep 2023
Response from Dilip on Oct 12, 2023
Dear Beverly,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable in spite of a strange smell. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

Moriah

Stayed 1 night in Oct 2023
Response from Dilip on Oct 28, 2023
Dear Moriah,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Robert

Liked: Staff & service
Strange smell of some kind. Everything else is fine.
Stayed 1 night in Sep 2023
Response from Dilip on Oct 3, 2023
Dear Robert,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable in spite of a strange smell. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 Poor

Charles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Dilip on Oct 3, 2023
Dear Charles,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
The unit was very clean, AC and hot water were good, bedding was crisp, and the front desk service friendly.
Stayed 1 night in Sep 2023
Response from Dilip on Oct 3, 2023
Dear Michael,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we needed at a affordable price and. Breakfast inthe or ing. Thanks!😎
Stayed 1 night in Sep 2023
Response from Dilip on Oct 3, 2023
Dear Carmen,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our rates reasonable, our breakfast enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rested
Quiet and peaceful
Stayed 1 night in Sep 2023
Response from Dilip on Oct 3, 2023
Dear Lisa,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel quiet and peaceful and that your stay was an enjoyable and relaxing! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Demetria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023
Response from Dilip on Oct 3, 2023
Dear Demetria,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 Good

Juan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bad smell
Stayed 4 nights in Aug 2023
Response from Dilip on Oct 3, 2023
Dear Juan,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, clean and aromatically pleasing. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

William

Stayed 1 night in Aug 2023
Response from Dilip on Oct 3, 2023
Dear William,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

2/10 Terrible

Norisha

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff attenendant were friendly
Stayed 1 night in Aug 2023
Response from Dilip on Oct 3, 2023
Dear Norisha,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that although you found our staff friendly; our hotel, and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Jul 2023
Response from Dilip on Aug 3, 2023
Dear Mia,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Beppie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient stop on our way to Florida. Reasonable prices. Pleasant staff
Stayed 1 night in Jul 2023

10/10 Excellent

Atanas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Dilip on Jul 29, 2023
Dear Atanas,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 Poor

Terrilyn

Traveled with family
Disliked: Property conditions & facilities
The elevator did not work and had not worked in days. The area looked very unsafe and looked more of a transient place
Stayed 1 night in Jul 2023
Response from Dilip on Jul 17, 2023
Dear Terrilyn,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations, and that there were some maintenance issues that made your stay less then enjoyable; and I apologize for the inconvenience and discomfort that it caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, S

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Could do better
Bathroom does not have the lock No hot water in the sink Telephone does not work
Stayed 1 night in Jul 2023
Response from Dilip on Jul 17, 2023
Dear Anonymous,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable and that your visit was a relaxing one, although you had some small maintenance issues, which I thank you for making us aware of. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

6/10 Okay

Omar

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from Dilip on Jul 17, 2023
Dear Omar, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations, and that it made your stay less then enjoyable; and I apologize for the inconvenience and discomfort that it caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, S

2/10 Terrible

Victoria, Colonial Heights

Stayed 2 nights in Jul 2023
Response from Dilip on Aug 3, 2023
Dear Victoria,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

2/10 Terrible

HAROLD

Traveled with partner
We arrived at the Microtel Inn, inspected the room, observed the conditions of the surrounding area, and left to find another place to stay. My wife said she would not have wanted a dog to stay in such a place. As far as we are concerned, we feel that you, Wyndham Group, and Microtel Inn & Suites of Rock Hill/Charlotte Area robbed us without having to use a weapon. I would not recommend Expedia or any hotels or other travel facilities you represent.
Stayed 1 night in Jun 2023
Response from Dilip on Jul 17, 2023
Dear Harold,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations, I looked over our reservation list for the night we had you scheduled for and your reservation went into no show status, we have no record of you ever being here or trying to check in so I am not sure if you were at the correct hotel, I apologize for the inconvenience and discomfort that it caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, S

6/10 Okay

JEFFREY

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from Dilip on Jul 17, 2023
Dear Jeffrey,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

6/10 Okay

leslie

Traveled with family
Liked: Staff & service
less than desirable area bathroom was clean front desk was friendly but overall i would not come back
Stayed 1 night in Jun 2023
Response from Dilip on Jun 28, 2023
Dear Leslie.hank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive feedback. I am pleased that your overall stay was a decent one and that you found your room clean and our desk staff friendly and helpful. I am sorry to hear that the location made you feel uncomfortable and unsafe. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 Poor

Steven

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Entry door broken, elevator strony smelled like pot & ceiling of bathroom dripping water on toilet.
Stayed 1 night in Jun 2023
Response from Dilip on Jun 28, 2023
Dear Steven,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations, and that there were some maintenance issues that made your stay less then enjoyable; and I apologize for the inconvenience and discomfort that it caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 Poor

Nancy

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Dilip on Jun 11, 2023
Dear Nancy,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations, and I apologize for the inconvenience and discomfort that it caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Phyllis

Stayed 1 night in May 2023
Response from Dilip on Jun 8, 2023
Dear Phyllis,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

6/10 Okay

Joanne

Stayed 2 nights in Jun 2023
Response from Dilip on Jun 28, 2023
Dear Joanne,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive feedback. I am particularly pleased that your overall stay was an enjoyable one, although our hotel, staff and services did not quite hit the mark for your expectations. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 Excellent

Steve

Stayed 1 night in Jun 2023
Response from Dilip on Jun 8, 2023
Dear Steve,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you enjoyed our property and found our staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC