Ratings based on 25 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
CleaninessPosted May 27, 2014
The staff was very nice rooms nice & clean & the ac was on the room was good & cool when I went in which was good because it was really hot that day
for Everyoneby Mark from Spartanburg SC
Poor attention to detailPosted Dec 23, 2013
First....best hotel in Lancaster but a low standard. We arrived late and went to bed right away. Bed was okay but the next morning discovered no coffee cups, no bath towels only hand towels. Something was wrong in the bathroom....either someone urinated in the floor earlier or something was leaking causing wood to rot in the wall. At breakfast heard one guest complain that no one ever brought blankets when they called. A second complained the waffle iron didn't work. Another declined her husband's suggestion to take breakfast to the room because it wasn't clean enough to eat there. Come on Holiday Inn.. what an opportunity for a new hotel.
Recommendedby Jimibede1 from Georgia
GoodPosted Sep 9, 2013 on Hotels.com
It is was good
for Getaway With Friendsby 4Donna from GA
Good stayPosted Sep 3, 2013 on Hotels.com
Smart breakfast ..Applebees next door. Cosmetic makeover looks nice. Walls should be upkept to keep the cleaning up. Friendly staff. Better than I expected. Was pleased.
for Business Travelersby Marvin from NC
Posted Jul 26, 2013 on Hotels.com
The hotel was okay. It could stand for an update.
for Familiesby A verified traveler from Tampa, fl
Pet friendlyPosted Jun 10, 2013 on Hotels.com
People were nice. Will stay again.
Recommendedby A verified traveler from Orlando, FL
Quick business trip ended very good due to hotelPosted May 28, 2013 on Hotels.com
Good location for my business needs. Clean and efficient. Good value!
for Personal Eventby RoseCityVisitor from USA
It was what I expectedPosted May 15, 2013 on Hotels.com
Staff was friendly; room was clean; location is good - tucked in back of an Applebee's. Pool looked small and was not open yet. Breakfast was ok but no waffle syrup. It's next to a BI-LO so grocery shopping is easy for those who really want to eat cheap.
for Personal Eventby A verified traveler
Posted May 13, 2013 on Hotels.com
Recommendedby A verified traveler
close to businessPosted Feb 6, 2013 on Hotels.com
The stay was good. The bedding needs updating. The blankets and comforter was old. Carpet was old and stained but the room was clean. Check in was quick although once I got to my room I was called to return to front desk and resign papers because the first were incorrect. I did not see a difference in the papers which caused for some concern. I asked if I could take care of it the next morning and the clerk said no that he would come to my room. I asked the morning clerk and she was not aware of additional papers.