Ratings based on 103 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from North central PA
Just a stop over.Posted Jul 9, 2015
Pros: Very clean. Also very quiet. Many construction workers here. No noise whatsoever.
Location: Casual and fast food walkable. Shopping within two miles. Very nice tavern/ restaurant adjacent to Inn.
Just a stop on way to Minnesota. Check in was quick and very friendly. Room was very comfortable. Very quiet. WiFi acted hinky for a while, then settled down. Indoor pool open late. Breakfast was so- so, but better than fast food, or nothing.
for Everyoneby A verified traveler from McAllen, Tx
Comfort Complete ComfortPosted Jun 16, 2015
Had a pleasant stay at the hotel after driving several hundreds of miles on the road. Room & beds were clean and very comfortable. Complimary breakfast was very good. We highly recommend this hotel and thank Expedia.com for their help booking our reservation.
by A verified traveler
Cheap, just decent lodgings.Posted May 21, 2015
Pros: Staff pleasant and competent. Place mostly clean and room attractive.
Cons: Don't make receptionist double as cleaning woman. Get rid of unwelcoming entry, stained carpet, and lousy attempt at hot protein for breakfast.
Location: Depressed area with some nice attractions, but underplayed. Example: History museum has no hours listed on web site or on phone answering machine.
Entry the most prison-like I've ever met with in a hotel. Ugly and had a sign warning that as soon as it was dark, the door would be locked, customers would have to be buzzed in. Nice young receptionist scrubbing floors on her knees when not at front desk. Flat, round pressed eggs for breakfast weird and tasteless. Coffee good but only "creamer" was artificial junk. Carpet badly stained in dining area. Makeshift computer registration because the front desk set-up was under repair. Place gives impression of hovering above bankruptcy..
for Getaway With Friendsby A verified traveler
Great service!Posted Apr 29, 2015 on Hotels
by A verified traveler
Posted Apr 22, 2015
We had a difficult time finding the hotel. Directions were confusing as we were coming south on 94 to 39 and got confused about finding exit off 90. Place needs some upgrading--carpet looks worn; breakfast had no attendant paying attention to what was needed like wiping off tables and food counters. I found refrigerator door ajar and wondered how long it had been like that; wondered if milk was still good. I noticed that the door needs an exerted push to close all the way. Pool water was extremely COLD. Room was clean but microwave couldn't be used or plugged in because cord wasn't long enough to reach outlet. After a wonderful experience at COMFORT INN at De Forest, WI the COMFORT INN in Rockford was a real disappointment.
for Personal Eventby A verified traveler
Convenient locationPosted Apr 21, 2015 on Hotels
Comfortable bed, nice staff, but this hotel is long past its prime. Very noisy due to a number of sports teams who stayed there. Breakfast was ok, but choices were limited. Selected it because of location, which was fine.
Comment from Hotel Management
Jul 4, 2015 by Leanne, Hotel Management
Thank you for your feedback. We do our best to maintain the noise through out the hotel, even on busy soldout weekends . I apologize we did not meet your satisfaction during your stay. We do hope if you come back to the Rockford area you give us another opportunity to show you what a great hotel we are.
for Business Travelersby Stevie from West Plains
SO SOPosted Apr 21, 2015 on Hotels
Carpets need to be cleaned, had a bad oder in the room! My toilet seat was loose so when I sat on it moved. Couldn't get the room cold enough at night, my initial contact with staff was great but for the next shift they weren't as pleasent
by A verified traveler from Wisconsin
Tired hotelPosted Apr 4, 2015
Enjoyed this hotel in previous years, but this time around, found it to be getting tired and worn. The breakfast offerings were disgusting. Next year will nt be staying here.
for Everyoneby A verified traveler from Rolling Meadows, IL
Ok place to stay.Posted Mar 27, 2015
Cons: Have room ready on time.
Location: Rockford is Rockford.
Room was not ready for our arrival time. Had to wait in lobby until room was ready.
for Couplesby arthur from harvard
comfortPosted Mar 18, 2015 on Hotels
beds where great nice and quite