Ratings based on 293 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2015
would have been nice with more variety for breakfast & coffee maker in room with cups for coffee & tea, with sugar & creamer ( like other hotels).
Comment from Hotel Management
Jul 20, 2015 by Manager, Hotel Management
Thank you for the feedback about your stay at our hotel. I am sorry to hear that our amenities were not to your satisfaction. In response to your feedback, I will be working with our front desk staff to make sure we are clearly communicating our amenities during check-in. Still, I am glad that you had a positive stay overall. Thank you for sharing your experience with us. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Rugby mom

Posted Jul 1, 2015
Large room. Very clean. Friendly staff. Basically a home away from home with all the comforts of home. Look no further for another place to stay.
Comment from Hotel Management
Jul 20, 2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I’m thrilled we were able to accommodate your needs and provide you with a home away from home experience. I truly appreciate your comments regarding our spacious rooms and our friendly staff. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

June Trip

Posted Jun 29, 2015
Cons: Make sure you don't run out of the fresh fruit that you say you have.
Location: The local BBQ that is down the road, and Lino's Italian Restaurant, as well as the beautiful walking path in the Cherry Valley area.
The staff were very courteous, warm, and welcoming. The room was clean and quiet. When we commented that they had run out of fruit, someone went to the store and purchased it for the next day. They were receptive to our comments. One of the staff was particularly helpful in suggesting local activities, and then followed up with us to see how we enjoyed his recommendations. I'll be back again next year!
Comment from Hotel Management
Jul 15, 2015 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed our courteous staff and our clean and quiet rooms. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
1 out of 5
by A verified traveler

Posted Jun 23, 2015
Lobby, bed, pillows, covers, service, ambience are all below our standards.
Comment from Hotel Management
Jun 30, 2015 by Manager, Hotel Management
The staff and I read your comments about your stay with us. I am so disappointed that our hotel did not meet your expectations. Please accept my apology. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 11, 2015
Great stay! No problems. Very clean. Staff was very friendly and helpful.
Comment from Hotel Management
Jun 22, 2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your experience with us. I'm so pleased to hear that you had a great stay. I truly appreciate your comments regarding the cleanliness of our hotel and our friendly staff. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Our stay at the Extended Stay was very pleasant.

Posted Jun 5, 2015
Pros: The grab and go breakfast, and the location.
Cons: Nothing. Everything was great.
Location: The location was great as it is off of I 90 which worked for us.
We had a very clean quiet room. The staff was very helpful if you had a question or needed anything. The grab and go breakfast was perfect for us too. I will recommend your place for anyone traveling needing a place to stay at.
Comment from Hotel Management
Jun 30, 2015 by Manager, Hotel Management
The staff and I read your review, and would like to thank you for writing such great things about our hotel. I am glad to read that you were pleased with our clean rooms and friendly customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Comment from Hotel Management
Jun 30, 2015 by Manager, Hotel Management
The staff and I read your review, and would like to thank you for writing such great things about our hotel. I am glad to read that you were pleased with our clean rooms and friendly customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Spacious hotel close to town

Posted Jun 2, 2015
This hotel had spacious room, the staff was friendly and went the extra mile for our dog who was traveling with us.
Comment from Hotel Management
Jun 11, 2015 by Manager, Hotel Management
Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed our spacious rooms and that our friendly staff took great care of your pet. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Posted May 19, 2015
Stay was great. No complaints here. We stayed only one night, but if I were to return to Rockford, I would stay again.
Comment from Hotel Management
May 26, 2015 by Manager, Hotel Management
Thank you for taking the time to write a review of our property. I'm so pleased to hear that you had a great stay with us. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
5 out of 5
Recommended
for Families
by Loras from Plymouth, MN

Great Value For The Buck

Posted May 1, 2015 on Hotels
Inexpensive. Clean, safe, comfortable, quiet.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Very nice place. Would stay there again. In great location near restaurants.
Comment from Hotel Management
May 4, 2015 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our location and all the amenities our hotel has to offer. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!