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Reviews of Fairfield Inn & Suites by Marriott Rockford

2.5 out of 5
Fairfield Inn & Suites by Marriott Rockford
7651 Walton Street, Rockford, IL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 469 out of 742 reviews" "
Rating 8 - Good. 193 out of 742 reviews" "
Rating 6 - Okay. 39 out of 742 reviews" "
Rating 4 - Poor. 21 out of 742 reviews" "
Rating 2 - Terrible. 20 out of 742 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is conveniently located just off the interstate. It was clean and the staff were very kind.
Stayed 1 night in Mar 2024

10/10 Excellent

Paula, Eagle River

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Fireplace and seating in lobby and breakfast area. Nice pool and hot tub.
Stayed 1 night in Mar 2024

10/10 Excellent

Maricela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect stay affordable
Stayed 1 night in Mar 2024

10/10 Excellent

Gabriel

Liked: Amenities
The people serving guests at this fairfield are fantastic. The attendant at breakfast was singing and infectious positive.
Stayed 1 night in Mar 2024

8/10 Good

Leticia

Traveled with family and small children, Business traveler, Traveled with family
It’s really small
Stayed 1 night in Mar 2024

10/10 Excellent

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to I-90. Many stores and restaurants in the area.
Stayed 3 nights in Feb 2024

10/10 Excellent

Judith

Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah, Crystal Lake

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. The staff was kind, accommodating, and very helpful. The breakfast options were sufficient.
Stayed 2 nights in Feb 2024

10/10 Excellent

Krista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and really like this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2024

8/10 Good

Cody

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Kimberly

We liked how easy it was to get to local places and tons of food options. Breakfast being included was nice. Overall, it seemed very short staffed (sign of the times?). Our room didn’t get cleaned after night 1 but towels didn’t even get refreshed. No bags in garbage cans. No towels by the pool. Upon asking for each of the things someone brought them but you had to call and find someone. The free breakfast was nice and the staff there restocked constantly.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nabeel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great stay and awesome breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Stayed 2 nights in Jan 2024

10/10 Excellent

Patricia

Stayed 1 night in Jan 2024

8/10 Good

Sydney

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The general manager is extremely rude and thinks it's okay to threaten 12-year-old kids. She closed the pool for the night and tried to state that the kids ruined her pool so they could no longer swim.
Stayed 1 night in Jan 2024

10/10 Excellent

C James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Staff was helpful. Good night's sleep.
Stayed 1 night in Dec 2023

10/10 Excellent

Geraldine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed so I could accompany my son at 3am to the coach usa. It was very convenient location and very close to the bus area. I will definitely be back and stay again. The breakfast was amazing for a week day. They had many choices and very clran place.
Stayed 1 night in Jan 2024

8/10 Good

Rick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub at this Fairfield is excellent...it is actually hot and the jets are strong
Stayed 5 nights in Dec 2023

2/10 Terrible

Mindie

Disliked: Cleanliness, property conditions & facilities, room comfort
Dated Not very nice
It felt very old and dated. Bed was not comfortable, sheets were scratchy, not enough outlets, for a few dollars more a night the garden hotel next to it is a huge improvements. I would not stay here again. Ok if you have no other choices but if you do try somewhere else.
Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas
Welcoming place to stay on Christmas night. Great service and relaxing.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again!
Staff was friendly and efficient. Room was clean, bed was comfortable. Pool seemed a bit cloudy and could have been a couple degrees warmer. Hot tub was warm with strong jets, liked it. Bath towels were small. Breakfast was a nice variety. Will stay again.
Stayed 1 night in Dec 2023

4/10 Poor

Richard

Liked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for your money. Room is very clean. Decent breakfast, very nice dining area and lobby. Front desk people were extremely courteous, polite and helpful
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finally a hotel with a hot tub that was actually hot and jets you could feel.
Stayed 1 night in Dec 2023

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Stayed 1 night in Nov 2023

10/10 Excellent

Bernard

Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

John

Traveled with partner
Liked: Staff & service, property conditions & facilities
All around very nice!
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a pleasure trip
Everything was great. Nice and close to the hospital.
Stayed 1 night in Oct 2023

6/10 Okay

Richard

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
This was our first stay at the Fairfield Inn in Rockford, but it will not be our last. Very clean, The woman who checked us in was so friendly. It was a wonderful stay and we will be back.
Stayed 1 night in Oct 2023

10/10 Excellent

Theresa

Stayed 1 night in Oct 2023

10/10 Excellent

Temeka

Traveled with family
Liked: Staff & service
The lady at the front desk was wonderful and very helpful. The room was clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Percival

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, comfortable bed Great breakfast and the young lady in the breakfast area was fantastic
Stayed 1 night in Oct 2023

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nothing fancy, but perfectly fine.
Nice and quiet!
Stayed 1 night in Oct 2023

8/10 Good

Geoffrey, Minneapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great mid trip stop.
Stayed 1 night in Oct 2023

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean amenities and helpful staff
Stayed 1 night in Oct 2023

10/10 Excellent

janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff was friendly
Stayed 1 night in Oct 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff & manager we’re wonderful
Stayed 1 night in Oct 2023

6/10 Okay

donald e

Traveled with family
Disliked: Staff & service
They had busses come for the breakfast and was not stocked for those staying there.
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Stayed 1 night in Oct 2023

8/10 Good

John

Liked: Cleanliness
I thought that the rooms were comfortable and the member of staff who did breakfast was always happy and helpful also the pool and gym were excellent Unfortunately some guests spoiled it on two occasions the smell of marijuana on my floor was overpowering but on the whole my stay was good
Stayed 12 nights in Sep 2023

10/10 Excellent

Barbara, Palm Harbor

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and quiet. The front desk gal was very friendly and accommodating.
Stayed 1 night in Oct 2023