“Disgusting”

Service was AWFUL! I was told that I had to be there at oneor else I'd lose my reservation, but when I arrived they told me I didn't have a room until later that evening. I rearranged my schedule to be there and then waited an hour to be told I had to come back later. Several people were in line for various room, key, and reservation problems. Only one staff member was at the desk and he worked with no urgency to get through the massive line. Inside the room there was hair on the sheets and towels. The room was anything but comfortable. Its awkward layout made it impossible to move about easily. This is the absolute worst hotel I have EVER stayed at and I travel on a regular basis. I would rather sleep in my car than go back to this hotel.