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Rating 10 - Excellent. 173 out of 723 reviews" "
10 - Excellent
173
Rating 8 - Good. 285 out of 723 reviews" "
8 - Good
285
Rating 6 - Okay. 157 out of 723 reviews" "
6 - Okay
157
Rating 4 - Poor. 61 out of 723 reviews" "
4 - Poor
61
Rating 2 - Terrible. 47 out of 723 reviews" "
2 - Terrible
47
7.8/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Good
Amber
Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Hello,We appreciate reviews like yours because it allows us to see where we can improve. Can you please call me so I can find out what you weren't satisfied about?
6/10 Okay
Tina
Jan 30, 2024
Liked: Property conditions & facilities
Liked it it was quite and you had privacy
Tina
Stayed 2 nights in Jan 2024
Response from Scott on Feb 22, 2024
TinaThank you for taking the time to write about your experience. We always strive to make our guests feel welcome and appreciated. We hope to see you again soon.
2/10 Terrible
Tina
Jan 21, 2024
Tina
Stayed 1 night in Jan 2024
Response from Scott on Feb 22, 2024
TinaThank you so much for taking the time out of your day to leave a review about our property. We are grateful for reviews because they help us improve our business and our guest’s experience. I am sorry to hear that you weren't completely satisfied while staying with us. Please give us the opportunity to meet and exceed your expectations in the future.
6/10 Okay
Tina
Jan 20, 2024
Tina
Stayed 1 night in Jan 2024
Response from Scott on Feb 22, 2024
TinaThank you for taking time to rate your stay. Reviews help us determine how we can do better. I appreciate your candid response.
For the only hotel in Rockford to have a smoking room it was gorgeous. Did not even smell like a smoking room.
The grounds and other parts of the business i saw looked like they sorted out the riff raff.
It was clean, bed was comfy, there was no hair dryer or shampoo/ conditioner. I would stay there again if it was just me for a quick night.
Dawn
Stayed 1 night in Jul 2023
4/10 Poor
Bryan
Jul 9, 2023
Disliked: Property conditions & facilities
Really needs updating. Pillows, as an example, were the worst I've ever experienced, and toilet seat was barely hanging on. Also they messed up my reservation.
Whenever I’m passing through on travels, I always stay at the Alpine Inn. It’s largely a motor inn with drive-up rooms. Free wifi works great. There are residents living in some rooms which didn’t bother me; they were friendly to me. Great mini-fridge. Clean. No clock in room. Shower, bed, and TV = great. Super location in Rockford, IL near restaurants/bars, shops, a gym, and a thrift store all within 1 block from the motel. I’ll def go back!
The front-desk clerk was friendly and helpful. The room was clean. Nothing made me say “Wow!” and nothing made me say “Eww.” It was an above average for the price experience. Good dining options within minutes, on foot or by car.
The Alpine was not as advertised. There were cigarette burn holes in the covers on my bed, the toilet seat was broken and the room was just rundown and decrepit. My Mother and I were in Rockford for a wedding and my Mother was afraid to stay in the room by herself.
The people at check in were pleasant. The condition of the room was awful. Smell was terrible. Room was dirty from top to bottum. No amenities provided except for hand soap and 2 hand towels to shower with.
It's an older property and that is fine - my room had crummy torn carpeting in it, which probably should be replaced. The room was perfectly fine and very clean though!
Good price and the lobby is nice and the 24/7 coffee are all good things however, my room key did not work and I had to go back and thought to the lobby multiple time to try other keys and did not feel I got the proper attitude from the desk, I was told "what do you want me to do? I can't close the office and go open your door". maybe Alpine inn should guide the desk on how to overnight the door lock manually when needed so they can handle a problem like that next time, also the shower head is sad, TV is small and far away and there should be outlets to charge a phone by the bed without the need to unplug a clock of a lamp.
Very nice staff and parking right outside your room door at this 1 story hotel, which was very nice while traveling with my daughter and all her "gear". Room was clean, just a little outdated.
Lori
Stayed 1 night in Jan 2022
6/10 Okay
Jon
Jan 22, 2022
Poor showerhead, no shampoo or conditioner. Average hotel room priced a bit too high. Better hotels in the area.
I enjoy staying at Alpine Inn. I’ve stayed here many times when I visit Rockford, IL. It’s a great place run by very friendly people. It’s comfortable and clean and nice. Shopping, restaurants, and specialty eateries are all conveniently located within a five mile radius. For the price, you can’t beat it. Yes, it’s no frills but a great stay regardless. The agents at the front desk are always helpful, attentive, and welcoming. Will definitely come back again.