Ratings based on 336 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

Comfy hotel

Posted Mar 2, 2015
Comfy hotel. Family oriented hotel. Breakfast was decent, some variety.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice and comfortable

Posted Feb 17, 2015
Pros: The cleanliness, they have EXCELLENT housekeeping!!!
Cons: Attitude of the staff, they have this 'don't-care-attitude', they don't smile, they don't greet their customers 'good morning/goodnight/have a good da
Location: The hotel is easy to find.
We arrived late and it was snowing/bitterly cold, we came in the hotel and checked in by a stone-cold-faced woman at the desk, no smile, she looked and behaved like a robot. The room was super cold but got better after few hours after I adjusted the thermostat. The room was super clean and no foul smell, bathroom was super clean, a lot of towels good enough for the 3 of us. Bed was comfortable, 4 small square pillows but it's ok. Bedsheets were thick, very white and no stain. Carpet was very clean, no smell and no stain, I usually use slippers but this time I was bare footed. The hallway was very clean too. The room was very quiet, I did not hear my neighbors. The housekeeping is EXCELLENT in this hotel. Breakfast food not much selections but it's ok, person in-charge was not helpful, a lady had a hard time with the waffle maker, it was making a lot of noise but he just ignored her, thankfully 2 customers came to the rescue. It was snowing but parking lot and sidewalks were clean but slippery due to high temp, they should be salted also.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean room. Close to several restaurants

Posted Feb 13, 2015
Very pleased with the hotel. Very clean, good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2014
staff incredibley attentive, pleasant and helpful..will definately stay here again
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sarasota, FL

Reasonable and Well-Located

Posted Dec 16, 2014
The hotel was very reasonably priced and clean, staff was courteous & professional. Location had great access to 270, Gaithersburg & Rockville. Lighting in the room was unpleasant: fluorescent everywhere with no table lamps. Small, square pillows (not Euro pillows) made it hard to get comfortable. They have duvets but they should invest in washable covers.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia

Like staying w/family, but w/o the fighting

Posted Dec 2, 2014
Pros: The staff, the friendly atmosphere, the breakfast.
Cons: A freshening-up of the furnishings would help. (Ex. new carpet in the common areas). But, I would not trade new furnishings for the quality of service
Location: Not much to do nearby-by. A small strip-mall w/national-chain restaurants for dining. But I wasn't there for a vacation. Just class, so it was OK.
I stayed here for 1 week while taking a Continuing Ed class nearby. The breakfast everyday was a big plus, and very good (lots of breakfast choices). The staff was incredibly friendly, and willing to do whatever it took to make sure you had a pleasant stay. Housekeeping did a beautiful job of keeping my room straightened-out. The hotel itself is a little dated in design, but was functional, and met my needs 100%. Internet connection was a little "iffy" at times, but I had other alternatives for that. I researched hotels in this area extensively before booking here, and still feel that for the price I paid, I got extremely good value. I would definitely stay here again. I just hope the owners realize the importance of keeping the existing staff. They are the ones that made me want to come back - not the facility itself.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Uniontown, PA

Close to family and clean!

Posted Dec 1, 2014
Pros: Close to all we needed.
Cons: Nothing
Location: Interstate is close and lots of shopping!
Friendly staff, clean and the bed was VERY comfortable with SOFT sheets!
4 out of 5
Recommended
for Business Travelers
by Deidrefrom NYC

Very nice and comfortable room

Posted Nov 21, 2014 on Hotels.com
When I am away on business I want a room that I want to go back too. This one was definitely that. The room was very cozy, clean and comfortable. And finally a hotel that puts the plugs where they are easily accessible instead of behind the nightstand that you have to move and unplug the clock in order to charge your phone, etc. I think they were recently remodeled? I would definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Small but nice

Posted Nov 9, 2014
Pros: clean with comfortable bed
Room was smaller than I expected. Bed was comfortable. Room was very clean. Breakfast was ok. There could have been more choices, but I'm picky. It was very quiet except for the "elephant" in the room above us who awoke at 5:00 A.M. That can happen anywhere. I would stay there again.
4 out of 5
Recommended
for Personal Event
by A verified travelerfrom Fort Wayne, IN

4 day stay

Posted Oct 23, 2014 on Hotels.com
Overall, this hotel was very adequate for my needs. Was convenient to get to other Rockville locations and into DC. I didn't actually spend much time there other than sleeping. Basic, but clean and kept in good repair. Only negative, housekeeping missed cleaning room one day. Would stay here again.