Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
1.7 out of 5
1.3 Room cleanliness
2.3 Service & staff
1.7 Room comfort
1.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
for Business Travelers
by Davidfrom Atlanta

Worse than the Bates Motel

Posted Jan 21, 2015 on Hotels
Worst hotel experience of my life. There was hair on all the towels, the sheets were yellowed, no door on the bathroom, brown water and NO hot water when it was 39 degrees outside. When confronted with my concerns the owners seemed puzzled that I had complaints. They would not refund my money. I had to go out and buy towels with which to bathe. They also didn't clean my room when I was out all day. They stated it was not standard practice. I cannot express my displeasure with my stay enough. I HATED IT!
1 out of 5
Recommended
for Business Travelers
by Brent

Horrible experience

Posted Sep 10, 2012 on Hotels
Had an horrible experience! They didn't have front desk open. Sent me to room with a person that couldn't hear or see and no clue about my reservation! Room was horrible!! Very old and dirty! Had to go out and buy sheets, pillow, pillow cases, and comforter!! Terrible! Would take them off hotel.com!!!
3 out of 5
by Kennethfrom Nashville, TN

If you need something IN Rockwood, you don't have any other choice

Posted Jul 7, 2011
This is the old Whitney Motel, a circa 1952 motel that serviced the traffic along US 27 before the interstates came. It's been through several hands in the last couple of years, and maintenance hasn't been the highest priority of any owners in the last decade. The sheets had cigarette burns and the towels were stained and not exactly white. That being said, it was safe and very close to where I needed to be. There isn't anything else in Rockwood, and you'd have to stay at the Harriman I40 exit at twice the price. Also, no ID or credit card was requested or required with the expedia printout, just in case your interested.