Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
1.3 Room cleanliness
2.3 Service & staff
1.7 Room comfort
1.3 Hotel condition
They paid and stayed.
for Business Travelersby Davidfrom Atlanta
Worse than the Bates MotelPosted Jan 21, 2015
Worst hotel experience of my life. There was hair on all the towels, the sheets were yellowed, no door on the bathroom, brown water and NO hot water when it was 39 degrees outside. When confronted with my concerns the owners seemed puzzled that I had complaints. They would not refund my money. I had to go out and buy towels with which to bathe. They also didn't clean my room when I was out all day. They stated it was not standard practice. I cannot express my displeasure with my stay enough. I HATED IT!
for Business Travelersby Brent
Horrible experiencePosted Sep 10, 2012
Had an horrible experience! They didn't have front desk open. Sent me to room with a person that couldn't hear or see and no clue about my reservation! Room was horrible!! Very old and dirty! Had to go out and buy sheets, pillow, pillow cases, and comforter!! Terrible! Would take them off hotel.com!!!
by Kennethfrom Nashville, TN
If you need something IN Rockwood, you don't have any other choicePosted Jul 7, 2011
This is the old Whitney Motel, a circa 1952 motel that serviced the traffic along US 27 before the interstates came. It's been through several hands in the last couple of years, and maintenance hasn't been the highest priority of any owners in the last decade. The sheets had cigarette burns and the towels were stained and not exactly white. That being said, it was safe and very close to where I needed to be. There isn't anything else in Rockwood, and you'd have to stay at the Harriman I40 exit at twice the price. Also, no ID or credit card was requested or required with the expedia printout, just in case your interested.