Ratings based on 27 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
89% of guests recommend
3.7 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Pittsburgh, PA

Posted Jul 21, 2014
Pros: Location in relation to our destination.
Cons: Coffee was of very poor quality during breakfast, they attempted to fix it but no one know how.
Strong smoke smell in our room. We left a window open all night.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlottesville, Virginia

Very nice!

Posted Jul 18, 2014
Pros: Everything
Cons: Can't think of anything I would change. Price was reasonable, but always open to lower prices!
Location: Nice, easygoing location near Smith Mountain Lake. Went to a town called "Floyd" not too far away for an old artsy town.
The staff was friendly, room clean, breakfast fine. It was very quiet inside, as well as in the surrounding areas. Located in beautiful mountainous area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wilmington, DE

two night stay in King nonsmoking room

Posted Jun 30, 2014
Pros: location, clean, excellent breakfastn
Cons: Additional Parking
Location: We lwere there for a family get together, visiited Smith Mt Lake
Good Location, clean and good staff. Enjoyed visit to Smith Mt Lake. Shopping nearby. o
4 out of 5
Recommended
for Overnight Stay Before Destination
by Cook from Rocky Mount va

Great Location

Posted May 21, 2014 on Hotels.com
It has a great location. Beds were very comfortable. Room was clean. We enjoyed our stay. The workers went out of their way to give us directions to locations and went and got a map to show us the easiest route to take.
5 out of 5
Recommended
for Personal Event
by Ruth A from Rocky Mt. VA

Comfort & quiet

Posted May 19, 2014 on Hotels.com
My stay was very comfortable and quietly relaxing. The room was very nice and clean. It was well lighted and felt secure which is important when traveling with a small child. The location was perfect as it was near other businesses and close to the interstate access but not affected by highway traffic noise. However, the morning hot breakfast was NOT acceptable. There was hard biscuits, no apple juice in the machine and the attendant did not offer to fill the machine or offer anything to replace it. There was little selection other than cereal and bread. This needs to be addressed.
Comment from Hotel Management
Jul 26, 2014 by Jerry, Hotel Management
Thank you for taking time to provide us feedback concerning your recent stay with us. We appreciate your remarks and will do everything within our power to insure we make the corrections you noted. Having a hearty, complete breakfast experience is our final chance to provide you a great stay, and we failed in this case. We hope you will give us another chance in the future and stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from fairfax, Va

Close to High School Event

Posted Apr 27, 2014
Great staff, location and breakfast. Better than I thought it would be. Only down side was that we could smell in the hallway the cigarette smell near the smoking rooms. I'd stay here again.
Comment from Hotel Management
May 20, 2014 by Jerry, Hotel Management
Thank you for your input. We strive to provide each guest with a great stay, a comfortable and clean room, and a great breakfast. We are a smoking facility, but this year, we plan to rearrange our smoking rooms, or go completely smoke free. We appreciate your feedback and hope to see you again soon.
5 out of 5
Recommended
by Paul from Williamsport

Posted Mar 25, 2014 on Hotels.com
This was a very clean and friendly establishment. The breakfast had a very good selection and all of the advertised amenities were readily available.
Comment from Hotel Management
Jun 7, 2014 by Jerry, Hotel Management
We appreciate you taking the time to comment about your recent stay with us. Our goal is to provide our guests with clean and comfortable rooms, a great breakfast, and friendly and professional service. Thank you for your remarks. We will share them with our staff. We hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

The hotel issues.

Posted Mar 17, 2014
Pros: Nice location and friendly staff.
Cons: Improve the breakfast was sub-par: eggs were dry and flavorless
Location: Nice location and there are stores and food places within 3 miles.
The room and section was non smoking yet they have a smoking area directly outside the building. Every time someone go smoke then open the door, the smoke comes in the building, the hallways smell like smoke. The bed sheets had hair them, very unclean.
Comment from Hotel Management
Apr 3, 2014 by Jerry, Hotel Management
Thank you for taking the time to write a review about your recent stay with us. We appreciate your candid remarks and your feedback allows us the opportunity to improve our services to our customers. I apologize for not meeting your expectations, but know that your comments will be shared with our entire team. We hope to see you again in the future.
3 out of 5
Recommended
for Personal Event
by ct from Gloucester,va

Posted Jan 27, 2014 on Hotels.com
Room was clean, staff was friendly,close to where we needed to be
Comment from Hotel Management
Apr 26, 2014 by Jerry, Hotel Management
Thank you so much for writing a comment about your recent stay with us. We appreciate your feedback. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Jan 20, 2014
Was a good stay and had good breakfast. Good price and location
Comment from Hotel Management
Aug 23, 2014 by Jerry, Hotel Management
We appreciate your comments concerning your recent stay with us . We use your feedback to improve our service to our guests. Thanks again, and we hope to see you again soon.