Ratings based on 310 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great for kids.

Posted Jan 12, 2015
Continental breakfast offered way more than expected! Would definitely stay again
Comment from Hotel Management
Jan 20, 2015 by Erich, Hotel Management
Glad to hear you and the kids enjoyed your stay. Hopefully the kids were able to try out our pancake machine for breakfast... it's pretty cool! We hope to see you again and look forward to your next visit! Thank you!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2014
It's great! Room was clean, nice swimming pool, and breakfast was great, too.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotel, good breakfast

Posted Nov 19, 2014
Ended up needing to change rooms due to a TV issue, room seemed clean but not as good as other Holiday Inns we've stayed at. Breakfast was good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Winnipeg, MB

Great place to stay for a shopping weekend

Posted Nov 14, 2014
This hotel is situated close to shopping centres, 15 minutes away from Albertville Premium Outlets and 30 minutes away from Mall of America, which is very convenient! The rooms are clean and comfortable, and the breakfast is great as well!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manitoba

Great modern hotel

Posted Nov 13, 2014
The location is great for shopping and really easy to find and get to the interstate. The hotel staff are amazing, especially the breakfast lady who is extremely friendly and keeps everything in order and super clean.
5 out of 5
by A verified travelerfrom z

Posted Nov 11, 2014
Clean room, great breakfast. Would highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2014
Very clean, basic, more modern than expected. It was perfect as a place to stay between shopping destinations (Albertville and Maple Grove), and there's a restaurant/bar (Maynard's) within 6 blocks that was exactly what we wanted for relaxing in the evening. We were very happy with our choice.
4 out of 5
Recommended
for Getaway With Friends
by Daniellefrom Winnipeg

Great experience!

Posted Oct 28, 2014 on Hotels.com
Great experience! Service was fantastic! Breakfast was awesome, and the rooms were super comfortable! Didn't give a 5/5 because the bathroom door was broken in one room, and the lights were not working in the other one.
2 out of 5
Recommended
for Business Travelers
by Carl K.from Bismarck, ND

Not Holiday Inn Quality

Posted Oct 24, 2014 on Hotels.com
Our experience- front desk was staffed only 35% of the time. When was staffed, employee was surly and uncongenial. Employees didn't smile or greet you. Room floor was dirty upon entering and was vacuumed one day out of six; and bathroom floor was never swept or scrubbed. Housekeeping consisted of fixing bed, dumping trash, and cleaned sink once during six days. Pool is for kids as it's four feet at it's deepest. Play structure for kids and two tables with chairs and two chaise loungers around pool. Pool was always very cold. Exercise room had only four pieces of equipment and one television. Internet worked only two out of six days. Phone in room not working-no cord; went to front desk to complain about internet and phone yet nobody there. Manager knocked during shower, asked him to return-never did. Poorly managed, poor staff.
3 out of 5
by A verified traveler

Close to eating establishments and activities

Posted Oct 21, 2014
Pros: Location
Cons: HVAC units need to be replaced with a more quiet unit.
Location: Menard's restaurant has excellent food.
Nice hotel except the HVAC unit was excessively noisy at night while trying to sleep. The breakfast was very good.
Comment from Hotel Management
Oct 26, 2014 by Scott, Hotel Management
I am very sorry that you had a noisy HVAC system. We are currently going through all of our units to get them ready winter and evaluate the ones that are not working correctly. I hope everything else went well with your stay.