Ratings based on 37 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
97% of guests recommend
4.0 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by Williamfrom Clarkston, MI

Mixed Blessings.

Posted Oct 12, 2014 on Hotels.com
Arrival and check-in was seamless; we were in our room in 5 minutes...after carrying our bags from the lot. THE (only) baggage cart was being used by another party. Not long after we got into our room, my spouse discovered the toilet was plugged, and when she spoke to the desk, was offered a plunger to use herself because "he was the only one there". Later, after repairing their plumbing, I went to the desk to ask for a local map, only to be told they "used to have some, but he hadn't seen any in a while". Finally, and I acknowledge this is a matter of taste and acclimation, our room contained the hardest mattress I have ever encountered including 20+ years of traveling for a major corporation. On the plus side, breakfast was very good in selection and quality, and the room was cleaned nicely during our stay. Too cold to check out the pool.
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 11, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Very Comfortable Stay & A Great Value

Posted Oct 2, 2014 on Hotels.com
The lobby and room were clean, the bed very, very comfortable (so much so that my husband made a point of checking the mattress label for future shopping reference!!). Room was surprisingly spacious and its amenities (sofa, microwave, decent-sized fridge, etc.) were much appreciated. The staff was very friendly, helpful & accommodating. The breakfast spread was quite extensive and the hotel conveniently located. And all at a very reasonable rate. This was our first stay here but as we will need to make regular visits to Rogersville in the foreseeable future, we plan to make this our go-to hotel.
2 out of 5
Recommended
for Personal Event
by A verified travelerfrom Rogersville TN

What a dump!!!!!!!!!!!!!!!!

Posted Sep 30, 2014 on Hotels.com
Other than the bed being made and fresh towels the room was a big disappointment. There was dirt or coffee grounds on the night stand every day I stayed there, that was there from before my check in. I found cobwebs in the window. I could tell the bathroom floors weren't cleaned because there was hair all over them.
5 out of 5
Recommended
for Personal Event
by A verified traveler

TN trip

Posted Sep 15, 2014 on Hotels.com
great place owner was around gut guy will be staying there again
4 out of 5
Recommended
for Other
by A verified traveler

Bristol Night Race Stay

Posted Sep 1, 2014
Stay here every year. Always clean, nice pool, better than average breakfast, fairly close to track
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

This traveler left a rating score only Posted Aug 20, 2014 on Hotels.com
4 out of 5
Recommended
for Getaway With Friends
by Lorifrom Arizona

Posted Aug 4, 2014 on Hotels.com
Very friendly hotel staff. Just what a hotel should be. Thank you!
3 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

This traveler left a rating score only Posted Jun 10, 2014 on Hotels.com
3 out of 5
Recommended
for Personal Event
by weddingfrom rogersville

Posted May 14, 2014 on Hotels.com
The bathroom was not clean when we checked in. The front desk came up and agreed and we moved to a different room. The staff was very accommodating.