Ratings based on 27 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from london

nice hotel

Posted Aug 12, 2014
Pros: friendly staff i had the junior suite which was very big with a terrace,the pool and outside jacuzzi,loved the pool bar with the friendly barman
Cons: would be nice to have more english channels on tv and coffee making facilities in room
Location: theres a few bars and restaurants near the hotel lovely italian and chinese and english bar round corner does a lovely sunday roast
the hotel was really nice staff on reception were really nice and helpful.the guy running the pool bar was friendly and makes the best cocktails always service with a smile.nice restaurants close by especially the chinese.the outside pool and jacuzzi were lovely
Comment from Hotel Management
Aug 29, 2014
Dear Mandy, Welcome to Hotel La Laguna Spa & Golf Thank you very much for your remarks. We look forward to seeing you again.
4 out of 5
for Everyone
by A verified traveler from UK

Nice hotel - shame about the breakfast

Posted Jul 3, 2014
Cons: Breakfast service see above
Location: Ciudad Quesada a huge holiday villa complex
The hotel was lovely in a nice setting. Our rate included Buffet Breakfast which was disappointing. There were waiters standing around doing nothing, and guests had to help themselves to everything including coffee tea and toast, which could easily have been served by the waiters. The eggs were overcooked and there was no fresh eggs to be obtained from the kitchen, so it was rubbery fried eggs or nothing. Everything else was wonderful
5 out of 5
for Couples
by Paul from Chichester, UK

Great hotel

Posted Jan 31, 2014
5 out of 5
for Everyone
by Brenda from Eastbourne

Very comfortable hotel, good service

Posted Sep 20, 2013
Pros: For us it is in a very convenient position for visiting friends. It is clean, friendly and comfortable
Cons: We would like to chose a room but this does not seem to be possible. All the rooms we have had have been good but some have better positions.
Location: It is situated in the countryside overlooking the salt lakes. The beaches and shops are not far away.
This is our fourth visit to La Laguna and we have never been disappointed. The service, food and general atmosphere of the hotel is excellent.
4 out of 5
for Everyone
by alison from buckinghamshire

3 night stay

Posted Sep 16, 2013
Pros: Clean and tidy, definitely the pool.
Cons: Rooms were very basic.
Location: Bars and restaurants 2 min walk
Hotel was really nice although our room was a very long way from reception, and it was a bit like a maze getting out. Pool was lovely and drink prices very reasonable. Fantastic location.
5 out of 5
for Everyone
by A verified traveler

fab hol with my wife

Posted Jul 25, 2013
was definitely worth upgrading to a suite for the extra space
5 out of 5
by S Vicky from Huddersfield

Fantastic overall service

Posted Jun 30, 2013 on Hotels.com
Firstly the beds were so comfy ,my daughter has a bad back and she slept really well ,which is unusual for her.Rooms cleaned daily .restaurant seemed really clean and the waiters and staff in there were absolutely brilliant .Especially the main one called Johnnathan known as( Prince William )he was so helpful polite well mannered and smartly dressed,Plus amusing.The hotel Pool was very enticing but I didn't go in was very busy doing other things .On the whole I loved the Hotel and anyone that says the staff are not helpful must have a bad manner themselves.
4 out of 5
for Business Travelers
by Wayne from Essex

Posted Jun 23, 2013 on Hotels.com
Great place to stay for visiting freinds or relations in area. Good for a long weekend not touristy. Very helpful and accomadating staff
5 out of 5
for Everyone
by Jenny from England.

Great hotel for couples or families.

Posted Jun 12, 2013
Very friendly staff and most of them speak English. Clean and tidy, especially the rooms which were cleaned everyday, you could also have your bed changed everyday. The restaurant was very good and the snacks which were served in the bar or out in the garden were very reasonable. We would definitely recommend it to friends, and would go back ourselves.
5 out of 5
for Everyone
by Pam from England, UK

Very Good indeed .

Posted May 12, 2013
Pros: view from the room ,and good breakfast
Cons: nothing
Location: You need a car
Very nice hotel ,good service and helpful staff .Wish we had more time to explore the Gym Spa etc . Would stay there again if and when we return to see friends again ,and hope to swim in the lovely pool .