Terrace/patio

Reviews of Abitart Hotel

4 out of 5
Abitart Hotel
Via Matteucci Pellegrino 10/20, Rome, RM

Reviews

8.6

Excellent

Rating 10 - Excellent. 210 out of 499 reviews" "
Rating 8 - Good. 228 out of 499 reviews" "
Rating 6 - Okay. 43 out of 499 reviews" "
Rating 4 - Poor. 13 out of 499 reviews" "
Rating 2 - Terrible. 5 out of 499 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abitart is the most beautiful and convenient hotel in Rome. The new restaurant was lovely. The staff is top class, 5 stars all the way! Stay here you will love it!
Stayed 1 night in Dec 2023
Response from Mr. Gianluca Tintori - General Manager on Jan 8, 2024
Dear Guest,It is so pleasant to read such positive feedback as yours. Thank you!As a matter of fact our daily main aim is to make our guests happy, and we genuinely put a lot into it to provide the highest standard of services. I am most thankful to you for your kind words which are a true encouragement for the whole team.We all look forward to welcoming you back soon.Best regards,

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Stayed 3 nights in Nov 2023
Response from Mr. Gianluca Tintori General Manager on Nov 20, 2023
Dear Guest,Thank you for choosing the Abitart Hotel on your visit to the “Eternal City”.We are happy to know that you enjoyed your time during your stay. We thank you for the positive review of our hotel.We hope to see you again on your next visit to Rome.Sincerely,Mr. Gianluca TintoriGeneral Manager

8/10 Good

Richny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome a beautiful city…
Helpful staff, very good service.The location was a little bit out of the centre and most attractions we’re only reachable by taxi…Overall it was a good stay. I recommend this hotel for sure..
Stayed 4 nights in Sep 2023
Response from Mr. Gianluca Tintori - General Manager on Oct 6, 2023
Dear Guest,Thank you for choosing the Abitart Hotel on your visit to the “Eternal City”.We are happy to know that you enjoyed your time during your stay. We thank you for the positive review of our hotel.We share all the feedback with the management and staff and such feedbacks help in staff motivation and recognition.We hope to see you again on your next visit to Rome.Sincerely,

8/10 Good

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The parking garage is located right next to the hotel and they charged 24 euros per day. We kept the car there all 3 days and just paid for a 3 day train ticket to get into Rome, as parking in the city is way more expensive. The train station is walking distance from the hotel and was easy enough to navigate. Upon arrival we were given a dirty/unturned room and the staff was extremely helpful and gave us a new room immediately. Breakfast buffet was included, you just need to tell the staff your room number when entering. The room was ok, the bathroom is a bit on the older side but doable.
Stayed 3 nights in Sep 2023
Response from Mr. Gianluca Tintori - General Manager on Oct 6, 2023
Dear Guest,I am glad to hear that you have had an enjoyable experience at Abitart Hotel.Our daily main concern is to look after our guests offering them our undivided attention. I can tell that we have reached our aim.We look forward to welcoming you back soon to Abitart Hotel.Best regards,

4/10 Poor

Manuele, LONDON

Disliked: Staff & service, amenities, property conditions & facilities
Calling it a 4-stars hotel is quite a stretch. Has that '90s-Almodovar-style, so be advised. Not particularly well kept. Damaged surfaces, streaks of paint on walls, grouting half-gone in the toilet, light bulbs with random colour temperature. You name it, they did it in a bit of a random way ( not in the artsy sense of it ). Had to change room as my TV was not working, then the cleaning team inadvertently left my room open for the whole day while I was away. I was kind of shocked when I came back and found about it. Immediately reported it to the concierge and they didn't do much in order to make my stay a little bit extra special, given the trouble encountered, which is sad. Breakfast is fairly basic. Not a huge choice and their cakes offer is based on industrially-made stuff, which is not something you would expect from an Artsy hotel based in quite a vibrant part of Rome. Disappointing. Minibar content: miserable. Laundry service is outsourced ( IE: very slow ). You'd be better off with one of the several local laundromats available nearby. Overall, this place could be fantastic with a little fix here and there, but instead it's miserable.
Stayed 3 nights in Aug 2023
Response from Mr. Gianluca Tintori - General Manager on Oct 6, 2023
Dear Mr. Manuele, Thank you for taking the time to tell us about your experience at Abitart Hotel. We are very sorry that your experience did not meet your full expectations; please allow us to express our sincerest apologies. At Abitart Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Deborah, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Abitart Hotel is a great hotel in a cool, off the beaten tourist path in Rome. Near a big university there’s a fun vibe, good food all around, historic sites within a 5 minute walk and not too many tourists. The hotel is full of modern art, has an incredibly helpful and friendly staff, and spacious, clean rooms. The breakfast was great!
Stayed 1 night in May 2023

10/10 Excellent

Angie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night, but it was very pleasant. While it was far from everything there is Taxis and the metro near by. It’s about a 20 minute walk to the Colosseum from there. We stayed for one night and chose it because it was closer to the airport. It was very clean would consider staying again.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Laura

Stayed 3 nights in Apr 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2021

4/10 Poor

Rizwan

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Actually we order twin bed room . But they give us double bed . We are not comfortable on that
Stayed 1 night in Aug 2021
Response from Antonio Di Bella on Aug 12, 2021
Dear Mr. Rizwan We are sorry for the mistake in giving you a double bed room instead of separate beds. If you had mentioned this to us at the hotel, I am sure we would have changed your room. We hope to see you again in order to offer you all our professionalism. Best regards

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel
superb hotel, and next to the Eatily in Ostiense. Only problem I had was with the wifi - after 3 days still did not understand how it worked ....
Stayed 2 nights in May 2020

10/10 Excellent

avi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveler

Disliked: Staff & service
Abitart very Artsy and close to some sights, but the attitudes of the staff is a bit stuck up and unfriendly. I have stayed in many hotels - 35 to be precise since I joined hotels.com and I had excellent service in 33 of these - I must say: to tell me to walk with my luggage from the train station is a bit rude, I weigh less than 50kg and my luggage weighed more than me. I asked for help with transport and was more than willing to pay for taxi, but reception tells me to walk and carry my own luggage WOW. I asked for a bathtub and they give me shower only- no explanation what so ever. I strained my muscles on that walk, carrying my heavy load - I needed that bathtub. Very non caring.
Stayed 1 night in Feb 2020

8/10 Good

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Nice hotel, reasonably price. The decor is quirky, the hotel is different and modern. The reception staff were very helpful, restaurant service was very slow and had to keep asking for things but the food was very good. The hotel doesn’t have an iron in the room,
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay al a very good price. Se will return for sure
Stayed 1 night in Jul 2019

8/10 Good

Farzad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and friendly hotel
The hotel is nice and clean. It is about 10 minutes walk to Metro and surrounded by many good local restaurants. I suggest reservation with breakfast which was totally worth it. Recommended for any type of trip.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location is great, breakfast good. In general staff was helpful
Stayed 3 nights in Apr 2019

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great hotel near piramide / ostiense.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice clean hotel within walking distance from Ostiense train station
Stayed 2 nights in Dec 2018

10/10 Excellent

Salah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Good hotel to stay at in Rome. Easy access to Metro and train stations. Fairly good breakfast buffet. Few amenities, like soap and shampoo. Italian power outlets and local food in very close proximity. Markets and banks on the same block. Service was very good and professional. I would go there again as my first choice. Even value/cost ratio, meaning it is a good value for the room rate+taxes. Umbrellas in the lobby, in case it rains and for the Americans, you need to bring your own face towel, but all the other towels are there.
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to public transport into the sights via metro from Pyramide or bus.
Stayed 3 nights in Sep 2018

10/10 Excellent

Karen

Would go there again!!
It was two grandmas with two teen age grandkids and we all loved it. So close to the Acropolis and the view at night from the roof top to the Acropolis was absolutely breathtaking. The only complaint was we ordered two drinks and I don't think the desk clerk knew how to make them.....4+++
Stayed 2 nights in Sep 2018

10/10 Excellent

June

Quiet
Lovely hotel in a quiet side street.
Stayed 4 nights in Aug 2018

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome
A great couple of days in Rome. It was fairly hot but comfortable for doing things. The Abitart is a nice hotel. Large rooms, clean and cool. The hotel is a 5 minute walk to Piramide. There’s an excellent gelato close by.
Stayed 3 nights in Aug 2018

8/10 Good

jose

Liked: Cleanliness, staff & service, room comfort
Breakfast was excellent!
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat modern room, close to Ostiense train station. I would recommend this hotel if you’re interested in staying away from the main attractions and hustle/bustle of Rome. However, the streets around are not picturesque or kept as clean as other tourist areas. Restaurants and gelato shops close by looked good though.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a double room, and it is quite spacious compared to European hotels. Staff is nice, but not super informed. Neighborhood is not the best, but it's 10-min walk to metro and train, so quite accessible. I wanted to be close to Circo Massimo for a concert, but next time I'd get something in Trastevere or Spagna.
Stayed 3 nights in Jul 2018

8/10 Good

Mark, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I went with my son, so sent an email asking specifically for twin beds, to which I received a prompt reply & the request was fulfilled on the day. The hotel was an easy walk from Pyramide metro, even with a case each, & was easy to find, having researched it beforehand. The room, & the hotel itself, was very clean & well maintained. The staff were friendly & courteous, offering help & advice with all enquiries that we had. Maybe my own fault but, I expected the hotel to be more quirky & arty, the only evidence of such, really, being in the lobby. One aside, if you're looking for good, traditional, reasonably priced food, you will find, within a 5 minute walk, a restaurant called 'La Valle del Sacco', it looks basic but is so much better than the restaurants near the tourist spots
Stayed 7 nights in Jun 2018

10/10 Excellent

Jaymes, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, staff is friendly, warm and very helpful. Hotel is very well kept and smells great. Enjoyed their complimentary breakfast. Situated very close to many great restuarant and sites to visit. The street goers noise can be loud if windows are cracked open but otherwise thoroughly enjoyed our stay. Would stay again in the future.
Stayed 1 night in May 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel in the Pyramide area
Was a really nice hotel in an excellent location. Outside of the main tourist areas but only a short walk to the nearest metro and access to Rome. The hotel is of a good standard and the room was a good size. If you like boutique hotels as an alternative to the multinationals csn recommend. The staff were friendly and help full at all times. Conveniently, there is a small 24 h Carrefor supermarket 1 min from the hotel.
Stayed 5 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay!
The room was clean and the bed was comfortable. However, the buffet breakfast had a very limited variety for the rates charged. The location is quite good since the nearest metro station is just a 5 minute walk and there is a 24 hour convenience store just a few doors down the street.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was a little hard. I love the character of the place Staff very helpful.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Hotel
This hotel might be mis-represented as "luxury". No coffee making facility in the room. Stains on the carpet. But it is perfectly adequate. Everything worked well (wifi, temp control, widows to open, shower, TV, etc.). Breakfast was good. The restaurant is good. Very nice service and staff. No room service which is ok but then it isn't really a luxury hotel (also a bit frustrating as one must go downstairs to the bar to order a cup of tea given there aren't in-room facilities). It's near Pyramide metro in a very non-touristy neighbourhood. The neighbourhood has excellent restaurants but isn't really picturesque Rome, more up and coming, hipster-style area. No gym and they don't have a gym they can direct guests to that offers day passes so you're on your own if you want that option.
Stayed 8 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel, short metro ride to sights.
Had a great stay here with my wife. Everything was perfect just like I wanted. There were bars, restaurants and gelaterria close to the hotel. very good value for price.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT SPACE FOR A VACATION!
The room was extremely close to the airport train and the bus and transit into the main tourist area. Very comfortable bed and nicely decorated room. Very nice AC especially when I went during 37 degree C heat! Would definitely stay here again
Stayed 4 nights in Aug 2017

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

Darren, Palm Beach, FL. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, great breakfast.
They speak English and are so close to all the trains! We loved the complimentary buffet breakfast. Very large and great choices!
Stayed 3 nights in Jun 2017

8/10 Good

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice hotel area is a bit shabby but overall lovely

6/10 Okay

Freddie, KSA

Liked: Staff & service
some utilities were broken, the staff was amazing. the food was great