Exterior detail

Reviews of Al Viminale Hill Inn & Hotel

3 out of 5
Al Viminale Hill Inn & Hotel
Via del Viminale 38, Rome, RM

Reviews

8.4

Very Good

Rating 10 - Excellent. 395 out of 1000 reviews" "
Rating 8 - Good. 434 out of 1000 reviews" "
Rating 6 - Okay. 116 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Chun Pong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from d on Apr 15, 2024
Thanks to review us

10/10 Excellent

Roaldo, Cypress

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and confortable
Stayed 3 nights in Jan 2024
Response from d on Jan 26, 2024
Thanks for your nice review

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2023
Response from Elia on Dec 15, 2023
Dear Jennifer, thank you for having chosen us for your stay in Rome. Thank you for the perfect review as well; we hope to see you again soon!

10/10 Excellent

Lee BS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated bathroom
The toilet seems newly renovated, very new. Like that there were two big drawers to contain all toiletries. Shower heads and temperature of water were great. There was a pantry outside the room with a capsule coffee machine, kettle and free flow of coffee and tea bags. Receptionist was friendly and helpful, showed us to the room as well as directions on the map. Location was great, minutes from Roma Termini, Carrefour just around the corner and many eateries around. Overall was very satisfied with the hotel!
Stayed 3 nights in Dec 2023
Response from Elia on Dec 15, 2023
Dear Lee, it has been great knowing you two, you were great guests and people in general and we hope to have you back one day! Thanks for the perfect review, and for having stated how you appreciated our services and location.

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, room comfort
Don't stay here.
I recommend you not stay here. The pictures are misleading. The beautiful building is the opera house across the street. It has nothing to do with this hotel.This hotel does not have a lobby, just a small dingy office. The breakfast pictures are very misleading. Breakfast is at a small restaurant a few feet away and it is the most mediocre American breakfast I have ever seen. The plumbing is terrible. When the toilet was flushed the toilet seat got wet. I told the manager and he said the water pressure was too high and he would call a plumber. It wasn't fixed. He offered another room but it was already late and we were leaving the next day. The faucet in the sink shot out a jet of water that splashed everywhere. And the shower was just weird. The front desk was open from 8:00 - 4:00. One of the other guests started making a lot of noise at 3:00 in the morning but there was no one to call. Of all the hotels we've stayed in this is one of the few I will never stay in again.
Stayed 2 nights in Nov 2023
Response from Dario on Nov 17, 2023
Dear Michael, we were sure you would have written a similar review. After having checked the toilet, and having noticed that there was not a single problem going on with it, we decided to offer you a new room with an upgrade nonetheless, but your response actually was not only that you would not have accepted it, but that you only wanted a refund, in the absence of which you would have written us a bad review. But we are proud of not having fallen for this dishonest request. We love our job and we always do our best to help our guests and take care of them, but in front of this kind of blackmail, our ethics is to refuse any kind of compromise.

8/10 Good

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
I like how Close it was to train station other transportation, i didn't like that there was no staff available after 4pm.
Stayed 7 nights in Oct 2023
Response from Daniele on Oct 28, 2023
Hello dear, we appreciate you chose to be with us, and that you liked our location as well. We thank you for everything. However, the reception's opening time is clearly stated. In the hope to have you back, we wish you a wonderful day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Elia on Oct 21, 2023
Thank you so much! Hoping to welcome you once again!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant as can be.
very cool central stair and elevator. nice bathrooms, a/c works, friendly staff.
Stayed 3 nights in Sep 2023
Response from s on Oct 2, 2023
Thanks Jason for your nice review

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from a on Sep 25, 2023
thanks for your opinion

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Highly recommended, great location and the staff was very helpful and friendly. Room was comfortable and clean.
Stayed 4 nights in Aug 2023
Response from D on Sep 17, 2023
Thanks for your very nice review.

10/10 Excellent

ANDY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Daniele on Aug 26, 2023
Dear Andy, thank you so much for your kind review. We dearly appreciate it and would love to have you back!

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from d on Aug 20, 2023
thanks for your nice review

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, great location close to awesome restaurants and bars, train station easily walkable distance. Very much enjoyed our stay.
Stayed 7 nights in Aug 2023
Response from Dario on Aug 11, 2023
Hi Ryan, thanks for your fantastic review and kind words, it's been a pleasure to host you, and we'd love to have you back one day!

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Dario on Sep 1, 2023
Dear Rhys, thank you for the fantastic review, we hope to have you bacl soon!

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se nos hizo un poco difícil encontrarlo porque solo tiene una placa en la pared. Por retrazo en el tren llegamos despues de atención en la recepción, sin embargo nos enviaron por whatsapp un video de como accesar al hotel y al cuarto. La habitación bonita y cómoda, solo que la ducha es pequeña pero en general tiene todos lo necesario para una buena estadía.
Stayed 2 nights in Jul 2023
Response from Daniele on Jul 22, 2023
Thank you for your nice review, hosting you has been a pleasure

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Daniele on Jul 11, 2023
Thanks for your great review. Having you with us has been a pleasure.

10/10 Excellent

Nicola

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This is a beautiful hotel with an amazing old lift and staircase. We were very central for our needs and had no problems travelling with children. The staff were very helpful and answered our questions fully.
Stayed 2 nights in Jun 2023
Response from s on Jun 22, 2023
Dear Nicola, thanks to spend your time to review us.Has a pleasure for us to meet you and your family

10/10 Excellent

Kyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from d on Jun 22, 2023
your feedback is really appreciated

10/10 Excellent

Tracy

Stayed 2 nights in Jun 2023
Response from d on Jun 22, 2023
thanks for your nice review

10/10 Excellent

Sunil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. Bathroom and shower a little small. Great location near main train station. Lots of great restaurants near by.
Stayed 3 nights in May 2023
Response from dario on May 28, 2023
Thank you very much Sunil for your review. We are very pleased that you enjoyed your stay and that you liked our location. We sincerely hope to host you again.

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Convenient to the Termini train station and Republicca Metro stop. Plenty of restaurants nearby. Walkable to many attractions (Colisseum, Trevi, etc.). Safe area. Know that the lobby is not manned full time but they will be there for checkin (let them know when you’ll arrive) and you can enter afterwards with a code. Free coffee every morning.
Stayed 3 nights in May 2023
Response from Dario on May 26, 2023
Thank you so much Amy for your amazing review. We hope to host again in the future

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Apr 2023
Response from Dario on May 9, 2023
Thank you so much Edgar for your amazing review. We hope to host again in the future

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023
Response from Elia on Nov 17, 2023
Thanks so much for the beautiful review, we are sorry to not be able to know who you are, and we hope to have you back soon.

6/10 Okay

Pauline

Traveled with partner
Liked: Cleanliness
We were very disappointed with the room we were given 108 on the first night. Unbeknown to us we were directly above restaurant that played extremely loud music from 7pm to very late. We complained immediately and were told to close the windows and turn air conditioning on which we had done, this was not a solution. We asked to be moved which we were told they were not able to do until the following morning. To their credit they did do this and moved us to the 3rd floor into a room we thought we had paid for in the first place. Location is good for this property but check in process not smooth.
Stayed 4 nights in Apr 2023
Response from Dario on Apr 29, 2023
Dear Pauline, thank you for your review. We are glad that you liked our central location. We are sorry about the noise you have heard from the room assigned to you in the first place but it was impossible to let you move to another room as we were fully booked and you have reported this issue in the evening when all the check ins were already made. The next morning we offered another room, same type but quieter, because taking care of our guests is very important to us.

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Raffaella on Apr 16, 2023
Thank you very mich for your review.

8/10 Good

Onaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 2 nights in Mar 2023
Response from Raffaella on Mar 29, 2023
Thank you so much for your review and we hope to hhost you again.

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place we stayed was beautiful! The view was stunning .
Stayed 10 nights in Mar 2023
Response from dario on Mar 26, 2023
Thanks for your nice review!

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Dario on Mar 31, 2023
Thank you for your review

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were wonderful! A lot of great restaurants and shops nearby and only 15 minutes away from the city center. Highly recommend!
Stayed 3 nights in Feb 2023
Response from Raffaella on Mar 10, 2023
Thank you so much Sarah for your review. We are glad that you have enjoyed your stay and the central location. We hope to see you again

2/10 Terrible

NAOMICHI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non hospitality
They are non-hospitality.
Stayed 2 nights in Feb 2023
Response from Raffaella on Mar 15, 2023
Dear Naomichi, thank you for review, even if we are really surprised about the low score you gave us. First of all we had no complaints from you during the stay, so it is not clear how we have been non hospital. Moreover you arrived here, providing only your passport to be registered, making us believe that you were travelling alone and at the end of the stay we found out that there was an unknown woman in your room. This behaviour put in danger our property because all the guests must be registered to the police. Also, we let you store your bags for free the last day until late evening. Hospitality means also to go forward the guest's needs, even those who do not respect rules, and we went far beyond.

10/10 Excellent

Sally, Potomac

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to central train station and opera and lots of restaurants
Stayed 3 nights in Feb 2023
Response from Raffaella on Feb 26, 2023
Thank you Sally for your great review. We hope to host again

10/10 Excellent

Deb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location and a lovely little hotel. Loved the extra security of additional door to the street. Beautiful old building with lift. Staff super friendly. Room clean, comfy and tasteful with a big window to throw open and enjoy Rome’s atmosphere. Highly recommended.
Stayed 3 nights in Feb 2023
Response from raffaella on Feb 18, 2023
Thank you so much Deb for your review. we are glad that you enjoyed your stay and hope to host you again in the future

8/10 Good

Joanna

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel room is big and spacious. Bed is comfy. Location is very convenient too, 8 min walk to Roma Termini. The only problems are there’s no reception at night so check in could be problematic if the key doesn’t work (like in our case). Lift didn’t work either at our arrival , we had to haul the heavy luggages up the staircases. Also our room is pretty noisy as it faces the Opera Hall and it’s on 1st level , just above a restaurant. Overall we still had a good stay.
Stayed 5 nights in Feb 2023
Response from d on Feb 9, 2023
thanks for your nice review!

10/10 Excellent

Duarte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent
Stayed 1 night in Jan 2023
Response from Dario on Jan 8, 2023
Thank you for your great review. we hope to host you again in the future

8/10 Good

Glynis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for getting to all the main attractions. Staff friendly and helpful. Very clean. We loved the old lift! Coffee making in the room would be helpful. I went to make a drink one morning and another guest complained (quite aggressively) about the noise of the coffee machine so we went without a drink.
Response from d on Nov 10, 2022
thanks fo r your nice review

8/10 Good

Izidor, Sarasota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice place to stay in Rome. Had a view with a theatre. Room is a bit small but definitely enough for 2.
Stayed 6 nights in Oct 2022
Response from Dario on Oct 29, 2022
Thank you for your review. We hope to host you again

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel and staff were incredible! Arriving they knew who I was as I let them know my needs and what time I would be checking in. They were so welcoming and kind. They not only showed me how to use things on the property but how to access the doors and shower which could be confusing if someone didn’t show you how to operate so that was a huge plus! We had a two bed room with a beautiful view and an all new remodeled shower that has massagers, heating lamps, and different shower heads. We got welcomed with a yummy bottle of wine. The area is quiet at night and it’s in a prime location we walked to everything there was no need for an Uber. The restaurants near by are amazing. We truly loved this stay and will be back. It’s affordable but you also have the nicest staff, safest location, and don’t have to Uber! Any issues they are willing to fix asap. Highly recommend this stay and also they call you taxis to and from The airport if needed 👍
Stayed 4 nights in Oct 2022
Response from d on Oct 11, 2022
thanks for your nice review, we really apprecoate itsee you next timeDario R.

8/10 Good

Manana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Brian, Alexis Creek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run place,no 24 hour front desk but but managed work arounds
Stayed 3 nights in Jul 2022
Response from Dario on Aug 19, 2022
thanks to share your opinionwe really appreciate CiaoDario

8/10 Good

Gena, Astoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent that it had a lift. Wish reception was covered more. Loved the location. Great comfort in the room.
Stayed 2 nights in Aug 2022
Response from Dario on Aug 16, 2022
thanks for your nice review

10/10 Excellent

Doina, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location, very close to Roma Termini and Reppublica metro station. Lots of dining options around .
Stayed 4 nights in Jul 2022
Response from Dario on Aug 12, 2022
thanks for your kind review

10/10 Excellent

Brian, Alexis Creek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel if you don't need 24hr reception great location friendly hosts!
Stayed 1 night in Aug 2022
Response from Dario on Aug 8, 2022
Thanks Brian to review us we really appreciate your opinion Ciao

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the shower and bed were both quite nice, and the location was good (close to the train station and the opera). Note that the front desk only operates between 9AM-4PM. They did give me ample notice of this fact. My only complaint is that my room's window faced the Opera/a restaurant, and so the room was somewhat noisy during the day. It was fine at night, but I was there on a Wednesday, and I could imagine it being noisy on a Friday or Saturday night.
Stayed 1 night in Jul 2022
Response from DARIO on Jul 18, 2022
Thank you for your review.

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2022
Response from Dario on Jul 5, 2022
thanks for your nice review

8/10 Good

Mads

Stayed 6 nights in Jun 2022
Response from Dario on Jul 3, 2022
Thank you for your review. Hope to host you again

10/10 Excellent

Marcia

Stayed 10 nights in Jun 2022

10/10 Excellent

anka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property and I liked all of it.
Stayed 7 nights in May 2022
Response from Dario on Jun 19, 2022
Thank you Anka for your your review, it's been a pleasure hosting you

10/10 Excellent

Beau

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff very friendly and accommodating. The only complaint is that there is not a phone available in the room for local calls
Stayed 4 nights in May 2022
Response from Dario on Jun 19, 2022
Thank you Beau for your your review, it's been a pleasure hosting you

8/10 Good

adriana ines

Stayed 4 nights in May 2022
Response from Viminale Hill on May 18, 2022
Thank you Adriana for your your review, it's been a pleasure hosting you.

8/10 Good

Ennio

Stayed 2 nights in May 2022
Response from Al Viminale Hill on May 13, 2022
Grazie Ennio per la recensione, speriamo di ospitarla nuovamente in futuro.