Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
3.7 Service & staff
3.7 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified traveler from London, Ontario
Worst experience I've ever had.Posted Jul 21, 2014
Booked deluxe river view for 4. Somehow there was a mix up and thought we had 2 people, they let the extras stay but ended up charging us a ridiculous amount of money for it(would have been cheaper to get there own room). Told me we had to be in building before midnight or we would be locked out, shut the A/C off every time we left room, king bed was 2 beds pushed together, wifi didn't work for more then 2 min. at a time and was told I couldn't sit on the steps in the hall when wifi worked a bit better to try to figure out the mix up. Don't believe in customer experience in this place.
for Couplesby Sophia from Mississauga, Ontario
Posted Nov 28, 2013
LOVED our B&B room ! Was our first experience in Rome and our stay here really enhanced it. Although we did not have a view of the river, we did enjoy our very modern room. Staf was extremely helpful with directions and recommendations - Memmo's was the best. Will definently return !
for Couplesby A verified traveler
Posted Nov 9, 2013 on Hotels.com