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Reviews of Best Suites Trevi

Best Suites Trevi
Vicolo Dei Modelli 57, Rome, RM

Reviews

8.0

Very Good

Rating 10 - Excellent. 13 out of 51 reviews" "
Rating 8 - Good. 27 out of 51 reviews" "
Rating 6 - Okay. 8 out of 51 reviews" "
Rating 4 - Poor. 0 out of 51 reviews" "
Rating 2 - Terrible. 3 out of 51 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities, room comfort
Recommend to avoid.
A really run down, neglected property by the owners, e.g., TV didn't work, wifi slow, security front entrance door didn't always work and therefore sometimes difficult to leave the premises, railing up the staircase after entrance door comes off the wall mounting (safety hazard), door to rooms at the top of the staircase faulty (security key pad broken, door itself covered in adhesive tape, door knob on the inside almost falling off), entrance door to the bedroom itself an issue (we were told we were being given the only key, and if we want a room cleaning service we need to leave the door open after leaving the room), wardrobe inside the bedroom and sliding doors to the shower in the bathroom coming off the hinges etc etc. I really felt sorry for the staff charged with running this place, who were trying their best to do their job. A lousy breakfast on day one (stale croissants and poor coffee, so we didn't bother day two and three). Also, as an afterthought about the immediate vicinity (nothing to do with the property itself which is up a quiet nearby alleyway), being so close to Trevi fountain was not such a great idea because of the huge crowds...much better to pay a brief visit to Trevi from further afield!
Stayed 3 nights in Jun 2017

6/10 Okay

Verified traveler

Liked: Staff & service
about 70 yards from trevi fountain! Be aware there is no reception office - just a locked door so be sure to call them to meet you at the door!! Before leaving home
Stayed 3 nights in Jun 2017

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Suites Trevi
Amazing local very central. Hosts were very friendly and helpful. The only surprise was bunkbeds.

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient to Trevi Fountain
Clean, good location, very close to Trevi Fountain and other cute shops, friendly staff, breakfast consists of croissants/rolls and coffee.

2/10 Terrible

Constantin Iulian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teribile room located in a horrible building. That room is not a suit is a scam.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique hotel room so close to Trevi Fountain
Great room for the price. Friendly staff who let us check in early and watched our bags after checkout to give us a chance to do a bit more sightseeing. Gave us a map and helped us navigate the city. Room was clean and spacious.

8/10 Good

Jill, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel!
We loved our stay at Best Suites Trevi! We booked the quad room for our family, which includes 2 adult kids. It was our first visit to Rome. At first, I didn't know what to think when the cab driver dropped us off down a small narrow street, but we quickly discovered that most streets in Rome are small & narrow. It's a quaint hotel with only a few rooms. The staff was super friendly and helpful and our room was beautiful and very comfortable for the 4 of us. Breakfast is served either in the room or out on the veranda, which is very nice. The location was perfect! Right around the corner from Trevi Fountain, so easy to find after a long day of touring. I would definitely stay here again.

8/10 Good

Marco Aurelio M, Coquitlam, CA

Liked: Cleanliness, room comfort
Family trip to Rome
Great location. Staff very supportive. Wifi needs serious improvements. A wifi extender would do the trick with very small investment.

10/10 Excellent

Amanda, Stratford upon Avon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located beautiful room
Fabulous room in a perfect, central location, literally less than a minute's walk from the Trevi fountain (which was sadly being restored - but you can't have everything!). Katia and Patricia were so friendly and everything about the stay was wonderful. The room was beautiful, and very clean. Breakfast was served on the terrace each day, fresh juice, croissants, rolls, cereal, delicious freshly made coffee.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
high ceiling, wooden floor great location friendly
The service is fantastic very friendly service is fantastic would not mind going back again and great location but can't stay long because the bed is too soft. We are thinking about spending second trip here but it it too long holiday we have problem because the bed is too soft

8/10 Good

TravelQueen, DC

Liked: Cleanliness, staff & service
Nicest Staff
I never write reviews but they were so friendly and really made me feel at home. The location couldn't be any better. You are surrounded by sights, shopping and dinning. The room wasn't like a 5 star hotel but service was above and beyond 5 star. If you are looking for a great location with the friendliest staff I would definitely suggest this place.

6/10 Okay

David, Budapest

Liked: Cleanliness, staff & service, room comfort
Great location by the Trevi Fountain

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay in rome
wonderful customer service. breakfast was adhoc arrangement but customer service made up for everything

6/10 Okay

Diane, Columbus, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, bad neighbor
We got the 4 person room. The room was very big and very clean. The location was great, by the Trevi fountain. A young lady met us there for check in. We didn't see any staff until the next morning when our breakfast was delivered. The only problem was a neighbor threw a party. We were up all night with loud banging music. When breakfast was delivered the music was still playing very loud. The young guy that delivered the breakfast promptly went to the neighbor to complain. The issue was addressed, but unfortuantely we lost a night of sleep because of the loud music.

10/10 Excellent

Barbara, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic find
This spot was like staying in a friends home. There are only three rooms. Not fancy, no frills, but a perfect base from which to explore the city. The staff spoke excellent english and were very friendly and helpful. The location could not be beat. The hotel is on a quiet side street about half a block from the Trevi fountain. Lots of wonderful little restaurants, ice cream places, fruit vendors, internet locations etc. close by. Loved it. Will go back again.

8/10 Good

Peggy, CT

Liked: Cleanliness, staff & service, room comfort
Convenient location!! A few steps from the Trevi Fountain
1st I need to tell you that this is not what I consider a hotel. More like a very large room in an apartment building. The young boy who registerd me was extremely nice. There wasn't an elevator and since I had 2 heavy bags and the room was up 2 flights of stairs, he helped me. When I got into the room, it was very large but a little on the old looking side. That was ok with me because i had plenty of room to move around freely even with all my luggage and I was only staying for 1 night. The location was perfect! Walked right out of the front door (very secure i might add - I believe I had 3 keys that I needed to use) and just around the corner was the trevi fountain and restaurants and shops! I would definitely recommend to someone who wasn't looking for anything fancy but preferred location. They had breakfast but we left to catch a flight before they serve which is 8 a.m. They asked us what we liked and left a small tray for us in the room with jams and some packaged toast which was nice of them. I would stay there again. Was very cheaply prices, too!

6/10 Okay

Jens

aflyst af udlejer
Det er faktisk rigtigt svært at lave en anmeldelse, da udlejer aflyste vores ophold dagen inden ankomst
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Centraal gelegen prima hotel
Best trevi suites heeft 2 lokaties, wij zaten om de hoek bij Trevi fontein. Hebben alles bezienswarrdigheden kunnen lopen. Poetsvrouw was top. Helaas pas na lang aandringen hulp ontvangen van eigenaar om Rome uit te komen toen stad werd afgesloten ivm bijeenkomst G8 top. Uiteindelijk toch goed gekomen en bericht of we goed thuis waren gekomen. Klein minpuntje dus maar verder nette, schone kamer en aanrader!

8/10 Good

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona struttuta....ci tornerò.
L'hotel dove eravamo destinati ha avuto un problema nella nostra camera ma prontamente ci hanno spostato in un hotel della stessa catena sulla piazza del pantheon. La zona è unica, le camere sono pulite e ordinate. Il personale è gentile e disponibile. L'unico neo è l'ingresso principale ma la comodità della zona e delle camere lo fanno passare in secondo piano.

8/10 Good

eun kyoung, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결하고. 위치가 좋음
트레비분수 바로 옆이여서 위치가 정말 좋았음. 로마 모든 관광지를 걸어 다닐 수 있었음. 관리인이 상주하는것이 아니어서 약간 불편함.

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartement très bien placé, très propre
Super lieu de séjour malgré la surprise de devoir changer de résidence (à Best Suites Panthéon) et un petit déjeuner quelque peu frugal.

8/10 Good

redede

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Insomma
Pulizia impeccabile, staff gentile e molto disponibile. Subito dopo la prenotazione mi avvisano che mi sposatano in un altro loro hotel per problemi: no problem. Colazione; dopo 10 minuti dall'inizio del servizio chiedo un caffè espresso (in quanto quello disponibile è da macchinette automatiche del tipo all'americana o simile) e mi viene detto che sono finite le cialde!

6/10 Okay

David

Liked: Staff & service

10/10 Excellent

Søren, Smørum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint lille hotel med god beliggenhed
Dejligt meget lille hotel tæt på Trevi fontænen (ca. 100 meter væk). Der var meget stille når man tænker på hvor mange mennesker der var ved Trevi. Værelset var stort og havde udsigt til en lille terrasse hvor man kunne spise morgenmad. Værelset var rent og pænt. Personalet var meget venlige og udleverede endda et kort over Rom. Vi havde oplyst at vi kom omkring kl. 13, og vi kunne godt få vores værelse selvom check-in først var fra kl. 15. Hotellet var lidt svært at finde da vejen det ligger på var meget lille og der ikke var på vores kort over Rom, men der var så heller ikke ret meget biltrafik forbi hotellet.

8/10 Good

OLVIDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

SUNHWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격에 비해 짱..강력추천

10/10 Excellent

Mercè

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Raffaele, milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buono
un tranquillo soggiorno turistico

10/10 Excellent

Brenda, Mex.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel muy agradable con excelente ubicación
El hotel es muy agradable y cómodo, tiene una excelente ubicación pudimos ir caminando a todos los lugares que nos interesaban, además el personal muy amable. Muy recomendable

8/10 Good

Ingrid, Gennevilliers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien situé, calme, propre
Très bon accueil de Luca , hôtel très bien situé ( fontaine de Trevi). Très calme . Bon petit déjeuner sur la terrasse.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
서비스 굿
주인아가씨의 영어가 매우 유창하고, 성격이 쾌활하며 서비스 정신이 좋음. 객실은 wifi안되고, 오ᆞ부소음이다소있음. 호텔위치가 최종 100m정도 후미진곳에있어 처음 찾아갈때는 무서울것같음.

8/10 Good

Majid, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family for three nights
We, family of four, stayed for three nights at the hotel. Katia who received us was very nice and helpful, good in english. The breakfast was good. Jeric who helped Katia was also nice and helpful. The location is perfect near Fontana de Trevi. The only thing you should consider is the stairs. Could be problem for old people or family with small Children.

8/10 Good

Javier, A precio razonable muy recomendable

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Esta en una ubicación perfecta aunque en un callejón que al llegar ( de dia), da una sensación de en donde me estoy metiendo. El portal del apartamento y la entrada tampoco ayuda. Cuando haces el check in en un pasillo estrecho, no mejora la situación, pero el trato de Katia y el estado de la habitación mejora la primera sensación. Cuando te das cuenta del verdadero valor de este establecimiento, es cuando ves que en menos de un minuto estas en la impresionante fontana de Trevi y que estas a un paseo, ....... y que paseos, de todos los monumentos y plazas de Roma. Cuando ves la seguridad y tranqulidad que transmite la zona y te dejas llevar, la sensación de acierto de la eleccion de este establecimiento es plena. Por supuesto, todo depende del precio, no mas de 140 noche para 4 pax en temporada alta con desayuno en la terraza .

8/10 Good

Kirsten, Essen

Liked: Cleanliness, staff & service, property conditions & facilities
Leider kein Brunnen
Das Hotel war völlig in Ordnung, die Vermieterin sehr nett. Leider wurde der Trevi Brunnen gerade restauriert. Riesige Baustelle und kein Wasser. Dauert mindestens!!! bis Oktober 2015. Zum Glück gibt es noch ein paar andere schöne Plätze in Rom. Wer mit dem Flieger kommt kann sich abholen lassen. Kostet 50 € anstatt 48 € mit dem regulären Taxi. Lohnt sich auf jeden Fall. Der Fahrer steht am Flughafen und bringt euch bis zur Tür.

10/10 Excellent

Ana Paula, Sao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo hotel
Hotel muito bom com equipe muito atenciosa.

10/10 Excellent

LAURENT, Marsiglia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres bon établissement
très bonne situation à quelques mètres de la fontaine de Trevi et accueil très sympathique et ambiance familiale

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
camera molto carina, con buoni servizi, posizione molto centrale e personale molto cordiale e disponibile

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koselig bed & breakfast veldig sentralt i Roma.
Har aldri bodd på bed & breakfast før, men dette var en positiv opplevelse. Veldig god service. Rent rom. Sentralt rett ved Trevi Fontenen.

8/10 Good

Liisa, Espoo

Liked: Cleanliness, staff & service
Loistava palvelu
Sydämellinen palvelu, hotelli hyvällä paikalla ihan Trevin vieressä. Siistit huoneet ja kiva pieni terassi, jossa syödä aamupalaa. Hintaansa nähden siis oikein toimiva setti!

8/10 Good

Ezequiel, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities
"excelente ubicacion y relacion precio calidad"
Perfecto....Muy bien ubicado, excelente trato de Laura.

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anonym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bijoux caché prêt de la fontaine trévi
Pas facile de le trouver, très prêt de la fontaine de trévi mais un peu loin de la station de métro, il vaut mieux utiliser les bus. l'Hôtel est très correct, qui parait à première vu manquant de sécurité mais détrompez vous, la sécurité y est très renforcez. Le personnel est très serviable et très accueillant.

10/10 Excellent

Luca, Como CO, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto per visitare roma
Hotel confortevole di fronte pantheon,in centro Roma .Personale gentilissimo(nn andate così trovo posto io,per ritornarci)

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

10/10 Excellent

Graziella e Mar, Bologna, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastico
posizione strategica (a 100 mt dalla fontana di trevi) ma nonostante questo estremamente silenzioso e tranquillo. Personale disponibilissimo e molto gentile. Al nostro arrivo ci ha offerto un succo ed un caffè e ci ha fornito una mappa di Roma. Colazione compresa nel prezzo e servita a scelta sul terrazzino o in camera. Ottimo rapporto qualità/prezzo. Non andate a mangiare da "nonna/zia papera", ristorante sotto all'hotel. Buon soggiorno a tutti