Ratings based on 889 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Families
by A verified traveler from UK

Family-friendly hotel with good transport links

Posted Jul 26, 2015
Pros: Cleanliness and availability and facilities of family rooms.
Location: Not much nearby apart from metro station Policlinico. A few restaurants incl McDonalds about 10 minutes walk past the metro station.
We stayed for 3 days with 2 children (aged 10 & 6) and the hotel was perfect for our needs. The room was spacious and very clean (even under the bed when we lost a toy!), and the breakfast was plentiful with a great variety of food. We used the metro every day which was a 10 minute walk for small legs and a few stops from the central station (Termini) costing 7 Euros each for 24 hours. The only thing to be aware of is that the hotel is very close to a hospital & ambulance station so if your room overlooks the road expect some noise!
2 out of 5
by A verified traveler

Pésima atención

Posted Jul 24, 2015
La habitación no coincide con la ofertada en la web. Decepcionante en general
4 out of 5
for Families
by A verified traveler from Texas

A Great Stay

Posted Jul 12, 2015
Pros: There were several things we liked about this hotel-the air conditioning, the airport shuttle, the breakfast, and the large room.
Cons: We had put the "do not disturb" sign out but our room was partially cleaned anyway. Maybe it was a language barrier?
Location: We were close to the Metro which connected you to most of the touristy spots in downtown Rome.
The hotel met our expectations easily. It was a nice large room with extra twin beds for our teenaged sons. The breakfast was amazing and the staff at the front desk were helpful and friendly. We took advantage of the airport shuttle and were so very glad we did. It was a very comfortable stay, the air conditioning was a must for our finding a hotel. Again, so glad we chose this one! Each day we'd come back from a hot, HOT excursion in Rome to cool off in our big, nicely cooled room. We'd stay here again for sure!
5 out of 5
for Everyone
by A verified traveler

Clean, practical and good connections for rome

Posted Jul 5, 2015
very nice hotel. Great breakfast. Good connections via tram to borhgese park and vatican or underground to center of Rome. In the university district ... little bit off the beaten track which was good as restaurants in area where the type the locals ate in and had great food.
5 out of 5
for Everyone
by A verified traveler from Florida


Posted Jul 3, 2015
Pros: The Breakfast was decked out like eating the buffet on the ship each morning, really got your morning going for the long day of visting Rome.
Location: location near the college and near the Metro or subway so travel to the different sites was affordable than going by taxi.
We're very impress with the Friendlyness of the the Staff and the helpfulness they gave us in finding directions to the Metro and the other sites to see in Rome from the 1st day of our 2 night stay and making arrangement for us to get to the port for our 10 day cruise. We got to check in our room early, nice and clean and the bathroom was good size..
2 out of 5
for Everyone
by A verified traveler from Paris

Hotel accueillant !

Posted Jun 27, 2015
Le personnel est serviable et aimable !! Nous somme français et nous parlons pas trop bien l'anglais et ils étaient compréhensible et attentif!! L'hôtel est globalement bien placé ! Le petit déjeuner est correct ! Par contre l'insonorisation est horrible ! Nous entendions les voisins de l'étage au dessus comme ci ils étaient dans la notre!!! Le seul probleme d'hygiène que j'ai pas apprécié c'est d'avoir des poils noir dans mon lit propre... Sinon a part Ca bon rapport qualité/ prix !!
3 out of 5
by A verified traveler from Laramie

Disappointed with Best Western in Italy

Posted Jun 15, 2015
Pros: except location I did not like anything
Cons: Staff training and quality
Location: There is a close-by metro station and it can be used to go almost all important landmarks.
I believe staff of this hotel do not like what they are doing. They are sometimes very rude and lacks knowledge. I do not think I am going to use Best Western any more in Italy.
5 out of 5
for Everyone
by A verified traveler from Essen

Super Hotel für Städtetrip

Posted Jun 6, 2015
Sehr gute Verkehrsanbindung (Fußweg zu Bus und Straßenbahn - 1 Min; zur Metro 10 Min), gutes, internationales Frühstück, sehr freundliches, hilfsbereites und zuvorkommendes Personal, sehr sauberes und gut ausgestattetes (renoviertes) Zimmer
2 out of 5
by A verified traveler from Cheltenham

Very average all round

Posted Jun 2, 2015
Service, facilities were both average at best. Room was of a reasonable size but no tea or coffee facilities. Location is ok, nearby restaurants were good.
4 out of 5
for Everyone
by A verified traveler from uk

Friendly helpful staff, clean big room.

Posted Jun 1, 2015
Room cleaned everyday, close to shops. Cash machine few steps away from the hotel. Lots of choices for breakfast.