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Reviews of Bettoja Hotel Mediterraneo

4 out of 5
Bettoja Hotel Mediterraneo
Via Cavour 15, Rome, RM

Reviews

8.4

Very Good

Rating 10 - Excellent. 437 out of 1002 reviews" "
Rating 8 - Good. 387 out of 1002 reviews" "
Rating 6 - Okay. 119 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Timothy, New York

Liked: Cleanliness, staff & service
Been to Rome many times. Usually stayed in boutique hotel. The hotel is older. Beautiful lobby. Only issue are the rooms. When I arrived my room was ready at 10 am. Beautiful room but the safe literally sat on a shelf and was not secure. Easily to carry out of room. The room I was moved to. And this caution to who reads this. For 3 nights I awoke at 2 am saturated in sweat. They turn the AC off from the lobby at a certain time and specific temp. My window only cracked open about an inch. I couldn’t breathe in the room. Eventually I met up with Robert who corrected this and moved me to a suite. The breakfast was good but the coffee from the machine and coffee pot was lukewarm at best. Just keep in mind they control your AC at this location.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jesse, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities
One part of the hotel is nice refurbished the other one is not. Unfortunately we got a room in the old part, but the room was clean and the bed was comfortable, just the furnitures were old and seemed very used. We couldn’t close the bathroom’s door, it has to be fixed.
Stayed 4 nights in Mar 2024
Response from roberto on Apr 3, 2024
Dear , Thank you for your recent stay and for this comment. We are pleased to read that you liked your experience at us and we hope to welcome you soon. Best Regards, Bettoja Hotels

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location near transport links.
Stayed 1 night in Mar 2024
Response from roberto on Mar 26, 2024
Dear Mr. Ronald We are so grateful for your recent stay and for this review. We hope to welcome you back in the future. Best Regards, Bettoja Hotels

10/10 Excellent

Jaeyeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped. Great amenities. Very close to Termini station.
Stayed 3 nights in Feb 2024
Response from roberto on Mar 24, 2024
Dear Mrs. Jaeyeon , We are so grateful for your recent stay and for this review. We hope to welcome you back in the future. Best Regards, Bettoja Hotels

10/10 Excellent

Dan

Stayed 3 nights in Jan 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely elegant! The hotel was beautifully decorated, had outstanding staff and served delicious breakfast and dinner. We stayed in suites on the top floor and felt like royalty in Rome. We had balconies with outstanding views as this hotel is in a tall building at the top of one of Romes 7 hills. There is also a rooftop bar with amazing views! We walked to the Spanish Steps, Trevi Fountain, the Colosseum and restaurants and shopping. The train station is an easy walk just down the street. We cannot recommend this hotel enough…we will be back!
Stayed 5 nights in Jun 2023
Response from ROBERTO on Jan 8, 2024
Dear SIR , We are so grateful for your recent stay and for this review. We hope to welcome you back in the future. Best Regards, Bettoja Hotels

8/10 Good

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that was a huge drawback for me is the lack of wifi, otherwise I would of given this place a perfect score
Stayed 9 nights in Oct 2023
Response from Roberto on Nov 1, 2023
Good evening, we are very sorry about what happened. Anyway, thank you for your comment

10/10 Excellent

Penney

Liked: Cleanliness, staff & service, property conditions & facilities
Was our favourite hotel in the City Centre. Very close to the train station which was convenient.
Stayed 1 night in Oct 2023
Response from roberto on Oct 15, 2023
grazie, roberto

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay in Room
Hotel was absolutely an amazing place to stay. Within walking distance to the train station and an easy taxi ride, or long walk, to many of the main attractions. The rooms were clean comfortable and staff very helpful. Plenty of restaurants in the vicinity and a great breakfast. Would definitely recommend it and would stay there again. Suite 3 has an awesome balcony with great views of the city.
Stayed 4 nights in Sep 2023
Response from roberto on Oct 15, 2023
grazie, roberto

10/10 Excellent

Diane

Stayed 1 night in Sep 2023
Response from roberto on Oct 15, 2023
grazie, roberto

8/10 Good

Ketan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Overall property is nice. Proximity to the train station is Good. Their rooftop patio is nice also, but extremely pricey for their drinks.
Stayed 3 nights in Aug 2023
Response from roberto on Oct 15, 2023
grazie, roberto

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel , friendly staff - v good location - would recommend
Stayed 2 nights in Jul 2023

8/10 Good

Wendy

Stayed 1 night in Jun 2023

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location if you are touring sites in Rome. If you are taking day trips out of Rome the hotel is right next to the Termini for trains. Nice art deco decor. Nice breakfast. Nice staff.
Stayed 4 nights in Jun 2023

6/10 Okay

David

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Pros: Great location. Clean and quiet rooms. Nice decor. Very polite and friendly restaurant and housekeeping stuff. Great breakfast. Cons: Reception stuff (only guys working at reception) was a bit arrogant and received different answers for the same questions depending on who was working at the reception. Once I was told that mini bar items were free and that the city tax was included in the price of the room. Another time, I was told that I have to pay for the mini bar and that the city tax will be charged upon check-out. Twice requested an electric kettle but was never given one. Requested an iron that I needed in the afternoon but was told an iron will be available next day. There was no internet in the rooms, except at 6-7 in the morning and very late at night. Reception just told me that the Internet connection was weak without offering any solution to the problem. Our rooms were on the 3rd floor. When showering, water will go out on the floor through the side of the tub. Two small elevators which were very slow. Had to climb the stairs 4 items.
Stayed 6 nights in Jun 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located 1 block from the main train, bus and metro station, making it very easy to get around. It is fairly centrally located, so many of the main sites are within walking distance, too. The property is lovely, and the staff very helpful. The breakfast buffet is fantastic, with a good variety of tasty food.
Stayed 1 night in Apr 2023

6/10 Okay

Alexis

Stayed 2 nights in Apr 2023

10/10 Excellent

gordon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable with everything we needed , the staff was helpful and accommodating , enjoyed our stay very much
Stayed 1 night in Apr 2023

10/10 Excellent

Curtis, Rochester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made check in very easy. There was a mix up with the driver to pick us up at the airport. Our taxi bill was actually less than the hotel driver and they still gave us free drinks in the bar for our trouble. Our suite was very spacious and right next to the rooftop bar.
Stayed 2 nights in Apr 2023

8/10 Good

Susan M

Stayed 2 nights in Apr 2023

10/10 Excellent

Stephen David

Stayed 1 night in Apr 2023

10/10 Excellent

rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional service. Conveniently located to downtown area transportation and restaurants.
Stayed 1 night in Apr 2023

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Large spacious bedroom and bathroom. Room tended to get a bit to warm so needed to open window
Stayed 4 nights in Mar 2023
Response from Roberto on Apr 4, 2023
We thank you very much for your kindness, we hope to see you again as our guest. Thank you

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

CheungHei, North Point

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there from 30 Dec to 6 Jan. The premises condition is really not great. Wall needs repair as wall is falling off and leaking in bathroom. The photos do not match the interior condition of the room at all. House keeping didn't refill amenities and vacuum the carpet (yuck!). The wifi doesn't work at all (which I didn't see if from other review and that's why we changed to this hotel). It has been very very very noisy outside and we have to put on earplug to sleep. The breakfast is really good though while the location is perfect.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay to visit Rome.
Beautiful hotel in an ideal location for visiting Rome. Staff friendly and helpful. Rooms airy, bright and spotless. Excellent restaurant across the road (same company).
Stayed 4 nights in Dec 2022

4/10 Poor

Sylvia

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Super unfriendly bunch of stuffy men at the desk, bar and breakfast room. Asked for a cup of coffee during a meal and was told ‘NO, we serve when you are finished’ and we were finished. Wouldn’t stay here again.
Stayed 1 night in Oct 2022

10/10 Excellent

Susan, plaistow

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely & spacious rooms! The balcony was a bonus!
Stayed 1 night in Oct 2022

8/10 Good

Mariusz

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very nice hotel from 1940's, on the downside some parts are a bit tired after years of being used.
Stayed 3 nights in Oct 2022

10/10 Excellent

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal stay - will return on our next trip!
Absolutely phenomenal! The staff was kind and attentive and the room was spacious and comfortable. Bathroom was large and we were glad there was a mini-bar fridge in the room for storing some of our toddler’s snacks. Breakfast was excellent- a selection of meats, cheeses, juices, fruit, yogurt, pastries, breads, spreads, and self-service coffees. The breakfast room was beautiful on the first floor of the hotel. The hotel is SO close to Termini - we could see it from our room (206) but we felt very safe the entire stay. I speak passable Italian, but the staff all spoke very good English and made sure we had everything we needed. Be aware that this hotel is usually very full up, so getting a room earlier than check-in time will be tough. We arrived early and they put our luggage in their storage room so we cod walk around the city and brought it to our room when we checked in later in the day.
Superior double room 206
Superior double bathroom room 206
View from room 206 - you can see Roma Termini!
Amazing breakfast!
Stayed 1 night in Sep 2022

10/10 Excellent

Edward

Stayed 2 nights in Oct 2022

4/10 Poor

alice

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pictures are very deceiving. Suites with balcony not truly balconies. Bar on rooftop small, expensive, not as expected. The restaurant is across the street. The food there was very good. Would not go back. Very noisy next to bus and train terminal.
Stayed 4 nights in Sep 2022

10/10 Excellent

Cynthia

Stayed 2 nights in Sep 2022

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, excellent breakfast, friendly and helpful evening doorman, reasonable cost
Stayed 2 nights in Sep 2022

10/10 Excellent

Martyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel before and it just . . . . . . EXCELLENT.
Stayed 7 nights in Sep 2022

10/10 Excellent

Richard, North Brunswick

Stayed 1 night in Aug 2022

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lovely rooftop bar and great breakfast
Stayed 2 nights in Aug 2022
Response from Bettoja Hotels on Aug 30, 2022
Dear Laura,Thank you so much for your recent stay and for this comment.We are pleased to read that you loved our property, the panoramic rooftop bar and the daily breakfast buffet.We hope to welcome you back soon again.Best Regards,Bettoja Hotels

10/10 Excellent

PABLO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When in Rome
It is always a pleasure to stay at Hotel Mediterraneo when in Rome. The place is beautiful and historic, the staff is incredibly attentive and friendly, and the accommodation is always exceptional.
Stayed 1 night in Jul 2022
Response from Bettoja Hotels on Jul 14, 2022
Dear Pablo, On behalf us all of us at Bettoja Hotel Mediterraneo, I would like to thank you for sharing this great review about our property! We are thrilled that you enjoyed your experience and we really can't wait to have you back! Best Regards, Bettoja Hotels

10/10 Excellent

Hazel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from Bettoja Hotels on Jul 6, 2022
Dear Hazel, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Best Regards, Bettoja Hotels

10/10 Excellent

Jennifer

Stayed 2 nights in Jun 2022
Response from Bettoja Hotels on Jul 6, 2022
Dear Jennifer, Thank you so much for taking the time to leave an excellent rating. We hope to welcome you back soon! Best Regards, Bettoja Hotels

10/10 Excellent

Candice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022
Response from Bettoja Hotels on Jul 6, 2022
Dear Candice, We are incredibly grateful that you took the time out to leave us an amazing rating. We hope to welcome you back soon! Best Regards, Bettoja Hotels

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from Bettoja Hotels on Jul 6, 2022
Dear Anonymous, The staff here at Mediterraneo Hotel is thrilled to receive such great rating, thank you. We hope to welcome you back soon again! Best Regards, Bettoja Hotels

8/10 Good

Lorena

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2022
Response from Bettoja Hotels on Jul 6, 2022
Dear Lorena, Thank you so much for your recent stay and for this rating. We hope to welcome you back soon at our Bettoja Hotel Mediterraneo. Best Regards, Bettoja Hotels

8/10 Good

Anthony, West Hollywood

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Friendly staff. Great rooftop lounge/bar. Rooms were dated with standard amenities. Bed was comfy. Chose the place because it’s one block from termini station and both the A and B subway lines.
Stayed 3 nights in Jun 2022
Response from Bettoja Hotels on Jul 6, 2022
Dear Anthony, We are so grateful for your recent stay and for this review. We hope to welcome you back in the future. Best Regards, Bettoja Hotels

8/10 Good

Jean-michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and comfy
Superrrr clean hotel!! We did not interact with the staff much except at the end at checkout and it was perfect. Personel spoke french which was very nice. We had a superior double room and it was quite big, very cozy. You are by the train station so amazing location but quite noisy at night.
Stayed 1 night in May 2022
Response from Bettoja Hotels on Jul 6, 2022
Dear Jean Michel, Thank you for your recent stay and for this comment. We are pleased to read that you liked your experience at us and we hope to welcome you soon. Best Regards, Bettoja Hotels

2/10 Terrible

Chealeif

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1 star service motel parading as a 4 star hotel. If you have any pigment in your skin, please stay away from this hotel! We chose this hotel because of its close proximity to the train station (as well as for a bit of Italian charm), but that’s where the positives ended. Our train from Milan got in around 10:30 am so we decided to check if the room was ready before we went out for the day (our rooms were ready at this same time at both Venice and Florence weeks before). On entering the hotel, we were “stared” down by the door man who continued to watch our every move while inside. We were then rudely and unpleasantly “greeted” by Roberta who noted that the room was not ready and check in would only be facilitated after 2 pm before then walking away. After asking another attendant if we can stow our bags and return later, we then left to explore. Later that evening, we met Francesco and another guy at the Front Desk who were actually quite pleasant to be fair. The Premium Deluxe room was ok; however, the hairdryer and AC did not work. We sweat through the entire night with the AC control on its lowest temperature and highest fan setting! On checkout, Roberta was there again. After smiling happily with the fairer skinned guests who checked out in front of us, Roberta failed to return a simple good morning greeting. She just asked our room number and handed us to her colleague to check us out before walking off AGAIN. Overall experience 1/10
Stayed 1 night in May 2022
Response from Bettoja Hotels on Jul 6, 2022
Dear Chealeif, Thank you for your stay and for taking the time to share your comments with us. We are sorry to read about your experience, as you can read from other guests review, our staff is usually appreciated for their kindness and professionality and we are sorry you have had a negative perception. We will share your comments with the management and they will indagate on your experience. We remain at you disposal and we wish you a nice day ahead. Best Regards, Bettoja Hotels

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the Art Deco decor and lots of storage.
Stayed 4 nights in May 2022
Response from Bettoja Hotels on Jul 6, 2022
Dear Dianne, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Best Regards, Bettoja Hotels

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Bettoja Hotels on May 30, 2022
Dear Guest, Thank you so much for your recent stay and for this comment. We're pleased that you enjoyed your experience here and we can't wait to welcome you back! Best Regards, Bettoja Hotels