Ratings based on 9 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
by Dave from San Francisco, CA.
Hit & missPosted Feb 11, 2014
Pros: The staff was very helpful and pleasant... when there. It is near the train, Metro and buses as well.
Cons: The staff is very nice... all policies should be changed to accommodate the guest, because this was not a 2 star hotel experience.
Location: Santa Maria Novella Church and train station. Lots of immigrants bugging you to buy cheap scarfs and bags, or beggars.
At first, I liked the fact that the hotel is in a residential apartment complex with other hotels (2 others are owned by this hotel owner) and it is a convenient location as well. We had problems getting to the check-in location and someone on the street had to point us to 2 doors door to a small commercial shop that was the check-in for 3 hotels. Once in the room we found the bed & pillows to be hard and requested better pillows that we eventually received. I know other rooms were bigger, but we had to turn sideways to get by the bed and desk... maybe a 10X9 foot room. Our 2nd to the last night, we had no hot water or heat from the radiant heater and tried using the phone in the hallway (none in the room) which no one answers. I waited to early next morning to go to the front office (closed between 8:pm to 9:ish am) and tried ringing (knocking) on the managers unit... or at least the unit they got the extra pillows from. Finally around 9:Am they opened the front shop and came up to say the gas was clogged (?) and fixed it. If something happens between 8:pm and 9:am....your on your own!
Recommendedby Brett from New Zealand
Quality AccomodationPosted Aug 7, 2013 on Hotels.com
Great place. Very good facilities.
for Everyoneby Voronoff from Portland, OR
Cozy and QuietPosted Apr 29, 2013
Pros: room was in an apartment building.
Location: near Termini station. on a street full of hotels and souvenir shops and restaurants.
This hotel was in an apartment building, with a small garden terrace at the entrance. Security was great with multiple key entry. I felt safe on the 2nd floor, the room was quiet, and nicely lit. Hotel was a 20 minute walk from the major sights.
for Couplesby Kate & Simon
Great value!Posted Oct 17, 2012 on Hotels.com
Excellent location, very clean, and safe
for Familiesby Myers
Clean. 2 blocks from Termini.Posted Aug 19, 2012 on Hotels.com
Great price and very clean. Bed not great, but comfy enough. Hope to return!
for Familiesby A verified traveler
Posted Jul 16, 2012 on Hotels.com
for Personal Eventby A verified traveler
Good option close to train stationPosted Jun 1, 2012 on Hotels.com
Recommendedby A verified traveler
Good location, had what we neededPosted Jun 1, 2012 on Hotels.com
Overall good, had the essentials
Recommendedby A verified traveler from Nottingham, England
Buone Vacanzie in Rome - Great LocationPosted Dec 6, 2011 on Hotels.com
The hotel is located very centrally close to Termini Station and if you are in Rome for sighseeing this is the best location you could ask for, everything is within walking distance if you are into walking that is-:) Otherwise it was OK, not amazing but since we were there only to sleep it was fine.