Desk, blackout drapes, iron/ironing board, free WiFi
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Reviews of City Guest House

City Guest House
Viale Opita Oppio 76, Rome, RM

Reviews

7.4

Good

Rating 10 - Excellent. 37 out of 268 reviews" "
Rating 8 - Good. 127 out of 268 reviews" "
Rating 6 - Okay. 76 out of 268 reviews" "
Rating 4 - Poor. 22 out of 268 reviews" "
Rating 2 - Terrible. 6 out of 268 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Nigel

Liked: Staff & service
Disliked: Property conditions & facilities
The very friendly staff are let down by a hotel that need to be refurbished, stayed here some years ago and that why I came back, not sure I will again.
Stayed 4 nights in Dec 2019

6/10 Okay

Chris

Traveled with partner
Liked: Cleanliness, staff & service
Generally good value for money, good location using metro to town centre and good restaurant downstairs. TV intermittent working, even after fixed by staff.
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Oct 2018

6/10 Okay

locky, liverpool

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Unfriendly staff with a less than mediocre service
Hotel representative was drunk when we arrived at about 11pm, told us to meet her in the morning, we had paid for breakfast and they refused, stated we didn’t and made us pay for it again. The first morning as we had been up later than usual we asked their cleaners to come back later as we weren’t dressed but never showed again that day, they arrived again 3 days into our stay to finally clean the room but had only moved our shoes to the side, made the bed and emptied a bin bag even though we had rubbish lying around the room which was clearly rubbish and in bags to be disposed of. Upon leaving the property the hotel rep knocked on our door 5 minutes before check out, we were very close to being ready and would have been out on time however gave us attitude and hostility that we hadn’t left yet.
Stayed 4 nights in Sep 2018
Response from Giuliano on Sep 22, 2018
Dear Locky, sincerely thank you for your review, it pains me to hear this but it is very useful. You have brought to my attention something I did not suspect and I am verifying the veredicity of your statement, which if true will be delt with very seriously. In any case, I apologies for the inconvenience, I wish you would have alerted our very receptionist about the incident in order to make good the rooming conditions you described which are definitely not our standards as we are have no intentions to destroying our reputation. We are restoring the Hotel in November 2018 and opening a wine bar next to the restaurant, hopefully I will have a chance to make it back to you. Best regards Giuliano

8/10 Good

Ashehad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

6/10 Okay

Brian, Sydney

Liked: Staff & service, room comfort
Value for money, convenient to Metro.
Hotel is about 200m from Metro station and about 15min train travel to Termini Station. Lift (slow) to all floors. Rooms are spacious, bathroom facilities OK. The staff are very friendly and have good English. Like all European 3* hotels it is hot in summer and very noisy with the windows open. The bed was large and comfortable, bathroom OK, bath but no shower, just a hand-held shower head which is pretty inconvenient. Breakfast was good by Italian standards, with toast, coffee, croissants, fruit drink, yogurt, etc. The neighborhood is working class, fairly dirty (communal garbage bins in the streets) but has a collection of reasonably priced restaurants, most with English menus. If you want class, go somewhere else and pay through the nose for it! The only real downside was an infestation of ants (on the fourth floor) that got into my backpack and gave me grief on the second day. After that I made sure that my backpack was clean each morning and that there was no food left around in an accessible location.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel, worse location
We ended up leaving and booking/staying with another hotel even though we had already paid for this one in full
Response from Giuliano on Sep 20, 2018
Hello, I regret you terrible experience. Certainly what happened there must have been an overbooking and we were forced to find an alternative solution. These kind of events are very seldom but can and do happen even to better hotels than ours. I am certain 100% you were not charged for the for the repositioning. As for the area you did not like, it is beyond my possibility, but I am sure if you had stayed with us you would have discovered a very interesting off the beaten track area of Rome.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Clean place
The room was clean as well as the restroom. The restroom was well stocked with all the needed toiletries. The balcony was big and had a nice view of the city!

6/10 Okay

Verified traveler

Liked: Staff & service
Friendly english speaking staff, helpful and ready to offer recommendations. Clean room with bath / shower. Shower did not have a high wall fixture however, so must be held in order to shower properly. Overall great budget option.

8/10 Good

willly, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rooms but bad wifi
Pros: Good room size with a balcony, cleanliness was good Cons: Poor WiFi i wasn't getting rage sometimes and it was slow at night times and keeps logging you out again and again

8/10 Good

Sebastien, Winnipeg.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was adequate although in what felt like a dirty sketchy neighborhood. I was not comfortable walking around at night. Otherwise the stay was enjoyable and I liked how close to the metro we were.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for short visit
For a cheap weekend away this turned out to be quite a nice hotel bed was made every day always fresh towels no issues with the place in walking distance of metro would highly recommend

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Affordable place to sleep
Advertised as having air conditioning but not available until summer even though it was almost 30 Celsius. No ice machine or in room safe. No refrigerator in rooms so you have to rely on the vending machine for drinks or food.

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
City Guest House
Hotel close to the tube but quite far from center. Neighborhood not really pleasant specially in the evening. Good size of the room with comfy bed but pillow really bad. Bathroom needs to be refurbished. Dirty dishes at the breakfast. Small breakfast choice.

8/10 Good

Adam, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget option away from the tourist traps
Our room was comfy and spacious. There was a little mould under the window and in the bathroom but overall it was perfectly clean. The hotel is directly under a flight path and there's a glass-recycling dumpster across the street that gets emptied at 7am, so you might not love it if you like silence overnight. The continental breakfast buffet in the bright terrace upstairs was excellent. Top tip: stock up on the bread, ham, cheese, cake and cookies to make packed lunches. Save yourself some money to buy gelati when you're out! To access the free WiFi you have to login through one of your social networks. It's quite slow and intermittent but it does the job. Not fast enough to stream Netlflix or whatever, but why would you want to do that when you could be out having a late drink or a meal somewhere? We really liked the hotel's partner restaurant, right next door. Definitely nicer than the restaurants in town that all offer the same food and try to hustle you out of the door as quickly as possible. Overall, we were very happy with our choice - not a luxury option, but perfect if you want a nice place to lay your head after a busy day exploring the city.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
ok for a short stay
Loud at night/morning due to aeroplanes flying overhead and loud cleaning staff. Cleanliness of the room was quite poor, my boyfriend even had an experience with a bug in the shower

6/10 Okay

Marcel, Luxembourg

Liked: Cleanliness, room comfort
hotel ; value for the money
Generally ok, but unfortunately no international TV programmes, only Italian. Important for the world-news.. also no Internet into the rooms, only at the lobby.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Ok hotel but would not go back
Overall the hotel was fine, it had a bed and a bathroom. A downside was that the shower had no stand, meaning you had to hold it while you shower. Furthermore we found crumbs on the desk after the cleaning lady had come, although we had not eaten there. Lastly when you checkout you have to pay the tourist tax in cash (despite them having a card machine), something which we wish they had told us upon check in so we would have had cash on us. On the upside the room did have a balcony and the neighborhood was friendly. Overall we had an okay stay but we would not come back.

8/10 Good

steve, Brighton

Liked: Cleanliness, staff & service, room comfort
Vfm
Adequate for price, close to the metro, ac struggled with record breaking temperatures, breakfast fine, no pretentions good vfm.

6/10 Okay

Erik, Indiana

Liked: Staff & service
Somewhere in the Middle of a City
Overall, the room and the city guest house was an acceptable place to stay for an evening. However, the area the place is located in is not the best in cleanliness. My wife felt very anxious due to the surroundings. The hotel staff was wonderful and had plenty of information. Everything about the area just made us feel very worried for our safety.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Beccy, Cambridge, UK

Liked: Cleanliness, room comfort
Clean, quiet hotel
Good hotel for a short stay, easy walk to metro then direct into centre of Rome. There is a fantastic resteraunt right next door, which was fully booked every night we were there, but they found us a table outside, food was fantastic and really reasonably priced. bed was very comfortable, and breakfast was basic, but tasty.

8/10 Good

Verified traveler

Liked: Staff & service
yeah.. it'l do..
Easily accessible from it'd metro station.. Easily into city centre too. Perfect, if all you require is a base for travelling..not a lot else to do.. Apart from sleep.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
With this hotel you get everything you need for a good holiday in Rome. It's cost effective, clean, comfortable and is in a good location to catch the metro into the centre.

4/10 Poor

Hannah, Uk

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Ok
The hotel itself was ok for the money. The positives were that it was close to a metro station which takes you straight to the centre of Rome in 15 minutes. It was clean and checking in and out was easy. The negatives were that it was very noisy, the walls are very thin and we were woken up continually throughout the night with people making noise. The hotel itself is also a little run down and could be updated. However overall it is good value for money and it is situated close to the centre of Rome.

8/10 Good

mature couple, UK

Liked: Cleanliness, staff & service, room comfort
Value for money hotel within easy reach of centre
Spacious room with king-size bed, balcony with chairs, good sized bathroom, all spotless clean. Helpful staff with good English. Substantial breakfast on help yourself basis. Cereal, fruit, hot croissant, cold cheese and meats, toast and marmalade, tea, coffee. Two excellent restaurants nearby. 200m from Red line Metro. 20 mins into central Rome

6/10 Okay

Dario, London

Disliked: Property conditions & facilities, room comfort
Budget Price - Budget Hotel
Good location near metro for centre and close to shops. Get what you pay for really, cheap rooms, getting a bit old, noisy if on street side as no double glazing which is rare in hotels. But good breakfast!! Low cost simple hotel for those on a budget.

6/10 Okay

Dan

8/10 Good

Dan, Chester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap&cheerful, ideal for citybreakers on a budget
If you're trying to do Rome on a budget and don't mind a little bit of work to get into Rome then this is the best place you'll find for such a good price - if you want to get out of your hotel rome and walk straight into Rome this is not for you.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Near Rome Centre
Great city and the location of the hotel was perfect, a 10 minute journey to the centre of Rome. The local area had everything that was needed as well and had very good local cafes!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Decent hotel, not the cleanest area
Hotel overall was good, slight mould in the shower, kinda slow internet that only worked in the lobby. Room was comfortable and large. Has air conditioning.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel but a bit out of the way
Pros: - Easy walk to the subway line - Friendly staff - Clean Cons: - No wifi in the room - Air con didn't work

8/10 Good

jason, kentucky

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was a nice hotel. We stayed four nights but the air conditioning was out the first two nights and it was around 90f (30c). we asked for a partial refund at least but they wouldn't do it. The front desk was really nice and once the ac was fixed it was a good stay.

6/10 Okay

Faith, San Francisco

Ok but kind of far out
We got there late and unexpectedy due to a train strike, were put off by the neighborhood ambiance at midnight and our first room was kind of sketchy. Things got better after that in the light of day and the breakfast room and service was quite nice. But being 10 Metro stops out is problematic if there is a transit strike (as was threatened one of the days)!!

8/10 Good

Cazza, Bunbury, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Metro
We have stayed there befor and again as part of this trip we stayed on two occassions. Staff were lovely, breakfast varied, we had problems with the wifi and our room was changed to try to accommodate thos issue. Metro close by and about a 15min ride to the Termini.

10/10 Excellent

Cazza, Bunbury, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great breakfast, friendly staff
This is the 2nd tune we've stayed at this hotel (2012/2014). Excellent service, breakfast included. Request forl a lower pillow given. Clean not one complaint. Will stay there again. Easy access to Metro. Plenty of restaurants around hotel also a laundrette accross the road.

8/10 Good

Sarah, Sheffield, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
A 20 minute metro ride to the centre of Rome, this hotel suited our needs perfectly. The staff were wonderful; very helpful and friendly. They couldn't do enough to help. The beds were very comfortable and the breakfast was delicious. Everything you would need for a budget trip to Rome.

8/10 Good

Radu, Bucharest

Liked: Cleanliness, staff & service, room comfort
Good price-quality ratio

8/10 Good

Steve+Ali, Norwich

Liked: Cleanliness, property conditions & facilities, room comfort
Great value for Money
Perfect location outside the city centre of Rome, 5 min walk to Metro so an ideal base for exploring the wonderful sights of Rome

8/10 Good

jorge, london

Liked: Cleanliness, staff & service, property conditions & facilities
room
The room was small for a family of 4.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Peter, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, good rooms and good location for met.
The desk staff were fantastic and their English as good as yours or mine. Location is great if you can use the metro , which is very simple in Italy. Rooms are more then adequate and breakfast on the roof is nice.

8/10 Good

IO, LONDON, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean room!
Location is excellent, about 5 minutes walk from the metro station which takes you straight into the city centre within 25 minutes! You can buy a one day travel ticket for 6 euros at the station.There are also bars, cafes and shops locally right near the hotel. Staff were accommodating and friendly. Rooms are very clean! Breakfast was basic, nothing special but you can alternatively grab something in the nearby cafes/bars. Overall a great deal for a short stay in Rome!

6/10 Okay

MaJm2014, United States

Wouldn't stay again
The staff was helpful at times (when not texting while talking to them at the desk) but seemed rather annoyed with our questions. The rooms were "okay" but I would certainly look elsewhere if I ever returned to Rome. Service could be better as the workers were somewhat rude at times, but spoke good English. Would suggest booking elsewhere.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
good transportation to center of city.
Our stay was very pleasant with a comfortable hotel room. We missed not having a coffee maker in the room and there was none available in the hotel in the evenings. The breakfast was good and the staff were friendly and helpful. We especially enjoyed being very close to the Metro system and the small restaurants near the hotel.

8/10 Good

ladybird, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value for money
friendly staff, comfy room, good breakfast, over all happy with our stay

6/10 Okay

Khaye, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is nice, near the metro train station and staffs are accommodating.

2/10 Terrible

Freddy, dallas tx

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible HOT room in bad part of Rome
After arriving to this hotel after a 14 hour transatlantic flight we were exhausted. Before we were shown the rooms the hotel itself was very hot. Once entering into the room we were assured when the AC was turned on that it would cool. This did not occur! The room was excruciatingly hot! We were assured that a service person would take a look at this while we were eating dinner next door. This did not occur either. Not until we had somebody come up to the room at 11 o'clock pm and all we were told was you will have to get a new room in the morning! Another words just deal with the heat. My wife had to sleep on the patio just to have cool air! This was a horrible experience! This hotel was also in a very bad part of Rome. It was not in a very secure area. I feel that the ad for the hotel and rooms was very misleading. It was nothing like what appeared in the ad. We changed hotels as fast as we could the very next morning!