Exterior

Reviews of Colonna Palace Hotel

4 out of 5
Colonna Palace Hotel
Piazza Montecitorio 12, Rome, RM

Reviews

8.4

Very Good

Rating 10 - Excellent. 289 out of 694 reviews" "
Rating 8 - Good. 253 out of 694 reviews" "
Rating 6 - Okay. 104 out of 694 reviews" "
Rating 4 - Poor. 33 out of 694 reviews" "
Rating 2 - Terrible. 15 out of 694 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2024

10/10 Excellent

CAMILO JANUARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great and staff is very friendly
Response from colonna on Mar 8, 2024
Thank you for choosing Colonna Palace and for your kind feedback.Kind regardsCOLONNA PALACE ROMA

10/10 Excellent

Agnes

Stayed 4 nights in Oct 2023
Response from colonna on Mar 8, 2024
Thank you for choosing Colonna Palace and for your kind feedback.Kind regardsCOLONNA PALACE ROMA

10/10 Excellent

Lora-Lee, Blackstock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from colonna on Mar 8, 2024
Thank you for choosing Colonna Palace and for your kind feedback.Kind regardsCOLONNA PALACE ROMA

8/10 Good

Elena Victorovna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel located in the city center in a walking distance from Pantheon, Trevi fountain, Colliseum and Vatican. Location can't be better, very safe area. Many restaurants, small shops and cafes in a minutes walk. Breakfast buffet is included with the stay and pretty good. Good coffee, tea, juice selection, bread, cold cuts, cereal and yogurts. The only issue that it can be noisy at night as it is in a walking section of the city but other things mentioned above were more important to us. Beatiful top floor veranda with city view, can eat breakfast there even in January. Easy airport shuttle that you can reserve at the front desk. Room was small but had everything we needed and we didn't spend much time in a room, we came to see Rome, not to stay in the room. If we visit Rome again, this hotel will be my first choice.
Stayed 6 nights in Dec 2023

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and welcoming. There are amazing dinning options so closes. Best place to stay in Roma
Stayed 5 nights in Dec 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from colonna on Mar 8, 2024
Thank you for choosing Colonna Palace and for your kind feedback.Kind regardsCOLONNA PALACE ROMA

8/10 Good

steven

Traveled with partner
Liked: Staff & service, property conditions & facilities
Fabulous location… close to everything we wanted to see and do. Breakfast good and awesome view from the rooftop every morning while we ate. Highly recommend
Stayed 4 nights in Nov 2023
Response from colonna on Dec 12, 2023
Thank you for choosing Colonna Palace Roma and for your detailed comment.Kind regardsColonna Palace

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved being close to the government buildings and in the middle of many tourist sites. The government buildings all had high security coverage, so we felt safe walking around early evenings. All the staff at the hotel were exceptional.
Stayed 4 nights in Nov 2023
Response from colonna on Dec 12, 2023
Thank you for choosing Colonna Palace Roma and for your detailed comment.Kind regardsColonna Palace

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023
Response from colonna on Dec 5, 2023
Thank you for choosing Colonna Palace Roma and for your kind appreciation words.Kind regardsCOLONNA PALACE ROMA

8/10 Good

Candace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and customer service are absolutely amazing and they went above and beyond prior and during our stay. The area around the hotel is incredible with so many sights and shops. We found the beds hard and the pillows could use improvement hence the 4 stars. Otherwise, absolutely 5 stars!
Stayed 1 night in Nov 2023
Response from colonna on Dec 5, 2023
Thank you for choosing Colonna Palace and for your kind appreciation wordsKind rgdsCOLONNA PALACE ROMA

10/10 Excellent

Peter R

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very friendly and helpful staff. For example, they provided great restaurant suggestions complete with directions. Rooftop garden was wonderful. Breakfast diverse and well-prepared with plenty of variety and, again, helpful and very pleasant staff.
Stayed 4 nights in Nov 2023
Response from colonna on Nov 24, 2023
Thank you for choosing Colonna Palace and for your kind appreciation words.Kind rgdsColonna Palace Roma

10/10 Excellent

Rachel

Traveled with partner
Liked: Staff & service, amenities
Well located. Comfortable room, nice bar for an evening drink before going out, and helpful staff. Some of the furnishings a little tired. but not terribly so.
Stayed 3 nights in Nov 2023
Response from colonna on Dec 5, 2023
Thank you for choosing Colonna Palace Roma and for your kind appreciation wordsKind rgdsCOLONNA PALACE ROMA

10/10 Excellent

Mary, Laguna Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious
Stayed 2 nights in Nov 2023
Response from colonna on Nov 24, 2023
Thank you for choosing Colonna Palace and for your kind appreciation words.Kind rgdsColonna Palace Roma

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from colonna on Nov 24, 2023
Thank you for choosing Colonna Palace and for your kind appreciation words.Kind rgdsColonna Palace Roma

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from colonna on Nov 24, 2023
Thank you for choosing Colonna Palace and for your kind appreciation words.Kind rgdsColonna Palace Roma

6/10 Okay

Mr J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shared amenities were good. Room interior felt like a 2 star hotel. I booked for one person, I was literally given a bed slightly wider than a single bed, which I have never experienced.
Stayed 3 nights in Nov 2023
Response from colonna on Nov 10, 2023
Thank you for your important comment.Kind regardsColonna Palace Roma

6/10 Okay

Kimberly

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from E.Frigo on Oct 18, 2023
Thank you for your kind feedback.Thank you for choosing Colonna Palace RomaKind rgdsColonna Palace

8/10 Good

josephine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect except the WiFi really wasn’t good at all. But the amenities and hotel breakfast were awesome
Stayed 2 nights in Oct 2023
Response from E.Frigo on Oct 18, 2023
Thank you for your kind feedback.Thank you for choosing Colonna Palace RomaKind rgdsColonna Palace

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is elegant, quaint and has lots of character but decor is a bit dated in our room. Its location is incredible, so central and is within walking distance to all of Rome's main attractions and many restaurants and cafes.
Stayed 4 nights in Oct 2023
Response from E.Frigo on Oct 18, 2023
Thank you for your kind feedback.Thank you for choosing Colonna Palace RomaKind rgdsColonna Palace

6/10 Okay

Maree

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bit tired looking. breakfast was very average. Bar was confusing. Terrace upstairs and bar was downstairs. No glasses only paper cups in room to drink water. Lift was extremely slow. Location was very good
Stayed 2 nights in Sep 2023
Response from E.Frigo on Oct 18, 2023
Thank you for your kind feedback.Thank you for choosing Colonna Palace RomaKind rgdsColonna Palace

10/10 Excellent

Keith, Sewickley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel great location. Very friendly staff
Stayed 1 night in Sep 2023
Response from E.Frigo on Oct 18, 2023
Thank you for your kind feedback.Thank you for choosing Colonna Palace RomaKind rgdsColonna Palace

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff and overall nice property.
Stayed 1 night in Sep 2023
Response from E.Frigo on Oct 18, 2023
Thank you for your kind feedback.Thank you for choosing Colonna Palace RomaKind rgdsColonna Palace

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and kind. Always a smile upon return to the hotel.
Stayed 2 nights in Sep 2023
Response from Ettore on Sep 12, 2023
Thank you for your importabt comment and your kind appreciation words.Kind regardsCOLONNA PALACE ROMA

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Ettore on Sep 12, 2023
Thank you for your important comment.Kind regardsCOLONNA PALACE ROMA

10/10 Excellent

Anup

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2023
Response from Ettore on Sep 12, 2023
Thank you for your importabt comment and your kind appreciation words.Kind regardsCOLONNA PALACE ROMA

10/10 Excellent

Thomas, Petawawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Jul 2023
Response from Ettore on Sep 12, 2023
Thank you for your importabt comment and your kind appreciation words.Kind regardsCOLONNA PALACE ROMA

2/10 Terrible

Ivan

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Ettore on Sep 12, 2023
Thank you for your importabt comment.Kind regardsCOLONNA PALACE ROMA

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and friendly service!
Stayed 9 nights in Jul 2023
Response from Ettore on Sep 12, 2023
Thank you for your importabt comment and your kind appreciation words.Kind regardsCOLONNA PALACE ROMA

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Ettore on Sep 12, 2023
Thank you for your importabt comment and your kind appreciation words.Kind regardsCOLONNA PALACE ROMA

6/10 Okay

Lorene G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome hotel
No phone in room, Difficult to get Ice, No driver as promised. Difficult to get change.
Stayed 2 nights in Jul 2023
Response from Ettore on Sep 12, 2023
Thank you for your important comment Kind regardsCOLONNA PALACE ROMA

10/10 Excellent

michel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice inexpensive hotel in the centre of Rome . Breakfast was nice Reception staff helpful and friendly
Stayed 3 nights in Jul 2023
Response from Ettore on Jul 26, 2023
Thank you for choosing Colonna Palace and your kind appreciation words.Kind regardsColonna Palace Roma

10/10 Excellent

Anne

Stayed 1 night in Jul 2023

8/10 Good

Josie

Liked: Cleanliness, staff & service
Shower in our room was not a stand-in shower. It was a bathtub with a hand-held shower head, which kept slipping down from the high position. Also, water pressure was very low and difficult to take proper shower to wash long hair and clean all soap off hair and body.
Stayed 4 nights in Jul 2023
Response from Isabel from Receptionist on Jul 18, 2023
Dear Guest, Thank you so much for your feedback. We are sorry hearing the bathroom was not as expectived. Nevertheless, we have already checked your room and maintenance fixed it. We hope to see you soon in the Eternal city.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Hotel is central to all the major attractions. You can walk to the Pantheon, Trevi Fountain or Piazza Navona in 5 to 10 minutes and to the Colosseum or St. Peter's Square in 20 to 25 minutes. Staff are very helpful in all reservations. Breakfast is fabulous. Room is very clean. It is very hot (26 - 32 C) between June 19 and July 8, so go early in the morning to avoid the crowd and the high temperatures. Air conditioning in the hotel is excellent. Also, wear sunscreen or/and a hat to avoid getting sunburn. Highly recommend.
Stayed 8 nights in Jun 2023
Response from Isabel from Receptionist on Jul 10, 2023
Dear Guest, What to say...thank you so much for this fantastic review you made. Feedback is always important and specially when it comes throught this fantastic words to dedicate us.As you said,our location is one of the best ones just because you can walk easily to every monument, fontaine, restaurant, etc.Thank you also for your recommendations for our future guests, for sure it will be helpful! Looking forward to welcoming you one more time in the Eternal city and wish you a lovely day.Kindest regards,

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the front desk were very welcoming and ready to help with anything you need.
Stayed 4 nights in Jun 2023
Response from Isabel from Receptionist on Jul 3, 2023
Dear Guest ,Thank you so much for words. This review you made made our day! Everytime guest recognized our work make us feel very proud.It was a pleasure to welcomed you and we hope to do it one more time in the future.Kindest regards,

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice; rooms are well appointed and modern, and the staff is great! Not much parking nearby, but we did not have a car. I would stay here in the future.
Stayed 3 nights in Jun 2023
Response from Isabel from Receptionist on Jul 2, 2023
Dear Guest, Thank you so much for your review. It makes us very happy hearing you had a nice experience with us!Looking forward to welcoming you one more time in the Eternal city.Kindest regards,

8/10 Good

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The highlight of the Hotel Colonna is its rooftop terrace with it's incredible view of Rome, including the Egyptian obelisk that Augustus brought back from Egypt after defeating Mark Anthony & Cleopatra. Lots of Italian military police keep hotel guests & the Italian parliament across the piazza as safe as can be. Attractive public areas. Our room was a bit worn, but I want their shower hardware (adjustable nozzle height) for back home. 2 blocks from the Pantheon. A winner.
Stayed 2 nights in Mar 2023
Response from Isabel from Receptionist on Jul 2, 2023
Dear Guest, Thank you so much for taking your time with this review. For us is very important having feedback so we can improve day by day.As you said, our terrace is one of the best one in Rome and having breakfast or a spritz is more than a pleasure.Looking forward to meeting you one more time in this beautiful city.Kindest regards,

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay, will be back! Excellent staff, helpful, close to all things Rome and rooms and views from roof top were superb!!
Stayed 1 night in Jun 2023
Response from Isabel from Receptionist on Jul 2, 2023
Dear Guest, Thank you so much for your lovely review! We hope you had an amazing stay that will last in your memory and heart forever.Looking forward to welcoming you one more time in the Eternal city.Kindest regards,

6/10 Okay

FRANCINE

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were friendly and helpful. Breakfast was sufficient. The mattresses were very uncomfortable and there was a smell coming from the drain. Air conditioning didn’t get very cold either. Area was perfectly located within easy walking distance to the Trevi Fountain and the Pantheon. Delicious restaurants nearby
Stayed 2 nights in Jun 2023
Response from Ettore on Jun 7, 2023
Thank you for choosing Colonna Palace and for your important feedback.Kind regardsE.Frigo

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here! The staff was so great, and it was in a great location! We were able to walk to most of the sites we wanted to see! We felt safe with the police right outside the door guarding the next door building. Thank you for having us!
Stayed 3 nights in May 2023
Response from Ettore on Jun 7, 2023
Thank you for choosing Colonna Palace and for your important feedback.Kind regards Colonna Palace

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class - ideal location - staff couldn't have been more helpful. Georgia and Maurizio on bar duty were absolute stars. Thoroughly recommend.
Stayed 3 nights in May 2023
Response from Ettore on Jun 7, 2023
Thank you for choosing Colonna Palace and for your important feedback.Kind regards Colonna Palace

8/10 Good

Ernie

Traveled with partner
Liked: Staff & service, amenities
Location is great, so close to many things like attractions and restaurants but because of that it's also noisy and crowded with tourists. You have to take the good with the bad sometimes.
Stayed 3 nights in May 2023
Response from Ettore on Jun 12, 2023
Thank you for choosing Colonna Palace and ypour kind appreciation words.Kind regardsCOLONNA PALACE ROMA

10/10 Excellent

Reingard

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was very clean. Staff very friendly and helpful. For our purpose excellent location. Walking distance to most major attractions.
Stayed 3 nights in May 2023
Response from Ettore on Jun 12, 2023
Thank you for choosing Colonna Palace and ypour kind appreciation words.Kind regardsCOLONNA PALACE ROMA

6/10 Okay

Chattra

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old outdated furniture. Only one lift working. Waiting to go up or down limited
Stayed 5 nights in May 2023
Response from Ettore on Jun 12, 2023
Thank you for your kind and important feedback.Kind regardsCOLONNA PALACE ROMA

8/10 Good

Bradley

Liked: Cleanliness, staff & service
All was fine but for the wifi, which was open, no security at all, with a very weak signal everywhere but in reception.
Stayed 5 nights in Apr 2023
Response from Ettore on Jun 12, 2023
Thank you for choosing Colonna Palace and ypour kind appreciation words.Kind regardsCOLONNA PALACE ROMA

8/10 Good

Philip, Tucson

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Safe area. Next to Parliament Building. Always at least ten carabinieri nearby. Two agonizingly slow four passenger elevators. One was out of order the whole time we were there. No safety hand hold bars on tub or shower. No heat at night.
Stayed 6 nights in Apr 2023
Response from Ettore on Jun 12, 2023
Thank you for your important feedback.Kind regardsCOLONNA PALACE ROMA

8/10 Good

Kevin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean hotel. Could do with upgrade, friendlier staff and a better breakfast. Highly recommended for people who want to be in central Rome.
Stayed 5 nights in Apr 2023
Response from Ettore on Jun 12, 2023
Thank you for choosing Colonna Palace and ypour kind appreciation words.Kind regardsCOLONNA PALACE ROMA

8/10 Good

Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, loved the roof top breakfast, beautiful view! Front desk staff was great and helpful with anything i needed.
Stayed 5 nights in Apr 2023
Response from Ettore on Apr 23, 2023
Thank you for choosing Colonna Palace Roma and for your kind and important feedbackKind regardsCOLONNA PALACE

10/10 Excellent

Fang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is clean and the front desk staff is very friendly. and the hotel room for 3 is very spacious, location is superb and walkable to lots of attractions, will definitely stay again for next Rome visit.
Stayed 4 nights in Apr 2023
Response from Ettore on Apr 23, 2023
Thank you for choosing Colonna Palace Roma and for your kind and important feedbackKind regardsCOLONNA PALACE