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Reviews of Dei Consoli Hotel

4 out of 5
Dei Consoli Hotel
Via Varrone 2d, Rome, RM

Reviews

8.2

Very Good

Rating 10 - Excellent. 162 out of 483 reviews" "
Rating 8 - Good. 205 out of 483 reviews" "
Rating 6 - Okay. 84 out of 483 reviews" "
Rating 4 - Poor. 24 out of 483 reviews" "
Rating 2 - Terrible. 8 out of 483 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Llaima

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice staff, the property needs an upgrade. Good location.
Stayed 4 nights in Apr 2024
Response from The management on Apr 14, 2024
Thank you for your staying with us!We are inside an historical building and we daily try to maintan it properly, grazie!

6/10 Okay

Janaina, London

Traveled with partner
Good location for Rome. Property is old fashion on their style, they have to upgrade the key system and let the guests free to get in and out with key for instance. Breakfast was limited. The smell in the corridors and rooms is too strong. Check out time is 10:30am - quite early indeed. The room layout can be rearranged with a tv in the wall for example. A revamp to the hotel for the location is worth it.
Stayed 4 nights in Dec 2023
Response from The management on Feb 17, 2024
Thank you for your feedback. The key has to be left at the reception for security reason in order to know who is inside hotel or out if something happens. Air fresheners we use in our corridors is a french fragrance , we are very sorry you don't like it.If you need late check out you had just to ask at the reception, when possible we give it free of charge until 12. Regarding the breakfast, maybe you arrived near the closure, becouse usually there is a lot of variety in the morning.Hope you will be back in order to reconsider everything. Best regards!

6/10 Okay

Louis

Traveled with family
The property positives included being right next to the gates of the Vatican City. There was a wonderful restaurant right next door called Zarzar. The breakfast was the best we’ve had provided by a Hotel and all of Italy. It was very very good. The room was small. Was not clean very well when we asked it to be. Staff is a little odd. The night person or early in the morning person looks like you just got out of bed. I was going to college classes.
Stayed 2 nights in Oct 2023
Response from The management on Nov 8, 2023
Thank you so much for your feedback that we take in the maximum consideration.We look forward to welcoming you again for a next stay in BELLA ROMA!

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool spot. Stayed only 1 night. Helpful staff and convenient location for checking out the city.
Stayed 1 night in Sep 2023
Response from The management on Nov 16, 2023
Thank you, we look forward to welcoming you again!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel went above my expectations for a three-star stay in an area near the Vatican. The staff was fantastic. The room was small, but was fine. Good internet signal, enough for Zoom meetings. Breakfast was a decent buffet. AC worked fast and well. One of the things I really liked is that it’s away from the really touristy parts of Rome, making it much more quiet. It was a relief to get away from that part of the city. At the same time, you could walk to the Vatican in 8 minutes, and to the Forum in 30. And it was a great walk over some beautiful bridges. That may be a little long for some folks, but it was good for me. (I noticed that the Rick Steves tour was staying there, so you know it’s a good place to be.) Yes, the decor is a bit dated, but I would happily stay in this hotel again. A very nice stay.
Stayed 2 nights in Sep 2023
Response from The management on Nov 16, 2023
Thank you, we look forward to welcoming you again!

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It could use just a bit of TLC. The staff are amasing. Bed are very comfortable.
Stayed 1 night in Sep 2023
Response from The management on Nov 16, 2023
Thank you, we look forward to welcoming you again!

6/10 Okay

Erik

Stayed 1 night in Sep 2023
Response from The management on Nov 8, 2023
Thank you so much for your feedback. We look forward to welcoming you again for a next stay in BELLA ROMA!

10/10 Excellent

kenneth, MESA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop sitting area. The restaurant across the street was great too.
Stayed 2 nights in Sep 2023
Response from The management on Nov 16, 2023
Thank you, we look forward to welcoming you again!

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful small boutique hotel. We loved everything about it. Rick Steve and his crew were also staying there. A delightful surprise.
Stayed 1 night in Sep 2023
Response from The management on Dec 4, 2023
Thank you , we look forward to welcoming you again!

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is perfect being a walk or tram away from all the main attractions to give you a break from all the tourist madness. There’s so many restaurants and places to eat within a three minute walk of the hotel. The 24/7 doorman was helpful as a left at 3am for a flight and he helped me call a taxi. Would definitely recommend.
Stayed 3 nights in Jul 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Friendly and Accommodating Staff
Stayed 3 nights in Jul 2023
Response from The management on Dec 4, 2023
thank you, we look forward to welcoming you again!

10/10 Excellent

Faeze

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. The young receptionist with the beard was very nice and welcoming; both the staff at the kitchen were friendly and polite, also the cleaning lady (who was originally from Romania) was super warm and kind. Liked the people with whom I encountered in the hotel.
Stayed 2 nights in Jun 2023

4/10 Poor

Catherine

Disliked: Cleanliness
Stayed 2 nights in Jun 2023
Response from laura on Jun 17, 2023
Dear Catherine, we tried to do the best for you during your stay with us. We are very sorry to receive this bad vote. Hope you will reconsider that, we really agreeded to leave you in the room you wanted. Best regards and thank you for your staying with us!

10/10 Excellent

Larry

Liked: Cleanliness
Stayed 2 nights in Jun 2023

10/10 Excellent

ARZHANG

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint little boutique hotel with a great service. Also a very good breakfast buffet.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
Very nice! Friendly service, clean, excellent breakfast, and my silver member gift was waiting for me. I also appreciated being able to check in early.
Stayed 1 night in Feb 2023

10/10 Excellent

Mark Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located within walking distance of St. Peter's Basilica and other Roman treasures, Hotel dei Consoli's 4th generation owner and her staff are cheerfully welcoming and attentively dedicated to their guests. The delicious rooftop buffet breakfast is hearty, generous, and beautifully presented, and the cleaning staff are efficient and very thorough. We appreciated that staff is available 24/7 and were helpful in answering questions.
Stayed 9 nights in Feb 2023

10/10 Excellent

Francisco

Stayed 6 nights in Feb 2023
Response from Laura on Feb 14, 2023
Thank you.best regradsstaff Hotel dei Consoli

10/10 Excellent

Anjalie

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great location. Walkable distances from most attractions. Plenty of dining options. Comfortable hotel.

8/10 Good

Luigi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was awesome. Breakfast buffet is really nice.

10/10 Excellent

Roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Tarik

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
Nowhere near 4*.Great location close to the Vatican but could use lot of renovations. We were put in very smelly room, we did not sleep all night, in the morning I phoned Expedia so they can contact the hotel and either to change the room or refund and I would go elsewhere. They phoned me back and said the receptionist agreed to change the room. The receptionist Robin was very rude, he lacks customer services skills, he said he did not agree to the change and if we wish we can upgrade to a suit and pay the difference. We contacted Expedia again and insisted that we need refund and wish to leave, Robin then came up with another room in all fairness was better but the shower does not work properly( At least there was no smell). The positive from this stay is the man in the café( Breakfast) he was very polite, and he will always ask you if you need anything else, the rest of the staff were also polite and courteous. Only Robin that seems to have issues with guests and does not understand that they are paying customers and he would not have a job if there were no guests.
Stayed 4 nights in Nov 2022

4/10 Poor

Dara

Stayed 2 nights in Oct 2022

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and quaint building. Room was very small and bed was not to comfortable but managed. Hotel front desk guy needed to smile more. Otherwise great stay and would love to stay again.
Stayed 1 night in Sep 2022

10/10 Excellent

Carlos

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Zeinab

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2022

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great Boutique Hotel in the Heart of Rome with excellent customer Service !!!
Stayed 1 night in Oct 2022

10/10 Excellent

CARYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and very helpful, great breakfast, lovely hotel, I'll definitely stay here again.
Stayed 2 nights in Oct 2022

2/10 Terrible

Avivit

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Mona Ann-Helen, Helsingborg

Liked: Staff & service
Dei Consoli always very friendly and nice!
Stayed 3 nights in Jul 2022

10/10 Excellent

Melkol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best services
Stayed 2 nights in Jul 2022

10/10 Excellent

Robert Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a charming elegant hotel, that is very well maintained. The staff is friendly and helpful, and the location is very convenient to shops, dining and the Metro. I would highly recommend this property, especially for it proximity to not only the Vatican, but also the historic Center of Rome. The only suggestion that I would make is to keep breakfast, which begins at 7:30 a.m. available to 10:00 a.m., if possible.
Stayed 5 nights in Jun 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three nights in Rome
My wife and I spent 3 nights in Rome after a week of Cycling through Tuscany. Upon check in we were greeted by a very warm and accomodating staff. Everything was top notch... from the roof top terrace breakfast to the cleaning staff. We loved it and would definitely stay again. Also very close to the Vatican and great restaurants.
Stayed 3 nights in Jun 2022

4/10 Poor

Sivajini

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells bad
Stayed 2 nights in Jun 2022

6/10 Okay

Raqif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Denine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Location was perfect. Host was very helpful! Breakfast was lovely! Would definitely stay here again when we return to Rome!
Stayed 2 nights in May 2022

10/10 Excellent

EDWIN

Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Laura on May 9, 2022
thank you so much! Laura:-)

10/10 Excellent

Cesar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a home away from home, Laura was an outstanding host making sure I had everything I needed. Went out of her way to provide information of the best dining places in Roma, will definitely come back and stay at Hotel dei Consoli!
Stayed 2 nights in Apr 2022
Response from Laura on Apr 11, 2022
Thank you sooooo much for you nice words! Hope you had a safe back trip home to join your kids jewels:-)! I will always remain at your disposal for anything you may need in the future in Rome ( free upgrade guaranteeded as well!:-)))! Grazie from all of us! Laura:-)

10/10 Excellent

Michèle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021
Response from Laura on Sep 22, 2021
Thank you so much for your nice feedback. We really look forward to welcoming you again when coming to Rome! All the best! Ciao Laura & the family!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice, great location and clean, the breakfast buffet could improve.
Stayed 6 nights in Mar 2020

10/10 Excellent

Joeli, Cotswolds

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Italian style, lovely welcome on Reception, great location. Room was comfortable and breakfast was good
Stayed 2 nights in Mar 2020

8/10 Good

Stephen, Glasgow

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basic but clean room. Buffet breakfast was ok but hot food selection should be hotter. Good location for the Vatican.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. I has a nice charm. Breakfast would use some expansion in the variety but overall a pleasant stay.
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
What was good: great location nice staff free breakfast Not good: rugs smelled musty rooms are small tv channel selectionpoor
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Dec 2019

8/10 Good

Roberto, Bucharest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and breakfast was great. What we didn’t like was the pillows were to hard and no iron was available.
Stayed 6 nights in Sep 2019

10/10 Excellent

Carlos

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is simple perfect. Close to everything and really good and safe district.
Stayed 4 nights in Jul 2019

8/10 Good

Bruce, Upper Marlboro, MD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to public transport and restaurants.
Stayed 8 nights in Aug 2019

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised! Nice hotel and friendly staff.
Stayed 1 night in Aug 2019