Bar (on property)

Reviews of Eurostars Roma Aeterna

4 out of 5
Eurostars Roma Aeterna
Via Casilina, 125/Piazza del Pigneto 9a, Rome, RM

Reviews

8.2

Very Good

Rating 10 - Excellent. 325 out of 1001 reviews" "
Rating 8 - Good. 477 out of 1001 reviews" "
Rating 6 - Okay. 130 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Jay-ar

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont ever try to stay in this hotel or else your trip would end up being miserable,unprofessional staff Room is Dirty!!!!!!
Stayed 3 nights in Nov 2023

10/10 Excellent

Jorge A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but a bit far from city center
It was great to find out there was a street full of cafes just behind the hotel. Staff were great all around and the room was ver spacious for a good price. Only downside is that is a bit far from the main sites you will want to visit but the bus stop is just across the street from the hotel.
Stayed 4 nights in Oct 2023

10/10 Excellent

Robert

Stayed 4 nights in Sep 2023

10/10 Excellent

Ismail

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, transport links to all over rome from here, defo recommend for tourists or people try to explore rome
Stayed 3 nights in Sep 2023

10/10 Excellent

Eveline, Catalina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in Rome
The room was very clean and spacious. Our room was cleaned every day and always pleasant to come back to after a full day of sightseeing. The front desk staff are very friendly and helpful.
Stayed 5 nights in May 2023

10/10 Excellent

Nancy

Stayed 5 nights in Apr 2023

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, great breakfast, Nice room, spacious terrace, would come Back !
Stayed 3 nights in Mar 2023

10/10 Excellent

Chanel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We had a great room with a spacious balcony. The hotel was quiet despite the large amount of kids there for a school trip. Justice at the front desk was incredibly helpful and we were so thankful to have had him there for us.
Stayed 3 nights in Feb 2023

2/10 Terrible

Sutharsan

Stayed 1 night in Dec 2022

8/10 Good

Raoul

Traveled with family
Liked: Cleanliness, staff & service
The hotel was well located near metro stop and local eating spots. The hotel reads 4 stars I give it more a 2.5 it's very simple and nothing out of the ordinary. The shower is not the greatest and to get to the lobby has no walkway. No A/C available when I went. When you turn on the unit no matter if you put hot or cold only hot air would come out so prepare to open windows and hope for a pleasable temperature.

10/10 Excellent

TATSU

Stayed 1 night in Nov 2022

6/10 Okay

MORTEZA

Stayed 3 nights in Sep 2022

10/10 Excellent

Mladen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special shout out to night clerk Francesca!!! She deserves all the praise for making me stay comfortable and trouble free! Hotel is inexpensive, clean, rooms are large with balconies! Will gladly stay there again! A little away from the big attractions, but it was exactly what i wanted!
Stayed 3 nights in Jul 2022

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff! Beautiful hotel, very modern. Best breakfast! Will definitely stay again!
Stayed 1 night in Jul 2022

8/10 Good

Salome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional. The property is very well maintained, the room was spacious and spotless. The only down side was that I stayed on the E side which was next to restaurants and it got very noisy until late night. That was the only downside.
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eurostars Roma
There was some confusion when checking in. Front desk didn't have my reservation on their side so i had to book a room at a higher price than what was posted on Hotels.com. Either way they still had rooms available, they were friendly, kind, helpful, the room was clean and had everything i needed.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is our fourth stay at this hotel, if it was not excellent we would have chosen some where else. the surrounding area should not put you off . great bars restaurants and lovely locals
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, cheap. Parking available but expensive. Very good rooms.
Stayed 3 nights in Oct 2019

8/10 Good

MAIMUNATU

Stayed 1 night in Oct 2019

6/10 Okay

Brandon

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t order breakfast if u cannot dine in
The reception team and the bar team are super friendly and helpful. Thanks for all the assistance. Breakfast is good, only when you can dine in. The take away bag was not great, only with packaged bread and green apple and can juice and cookies.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Customer service, clean and Close to stations to visit many attractions
Stayed 2 nights in Oct 2019

4/10 Poor

Sahil

Stayed 5 nights in Oct 2019

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is amazing, very nice people and very helpful
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The location was excellent - buses right outside the hotel and restaurants within walking distance. Our room was bit dated - did not look like the pictures, but we spent most of the day visiting Rome. I would use this location again.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
It's Ok. Not great, not bad. Room was big and as family of 4
Stayed 1 night in Sep 2019

8/10 Good

Kelsie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is greatly air conditioned and the staff are very friendly. It is very clean but I was in room 105 and the spa bath doesn’t work which is quite disappointing.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Staff are generally friendly and helpful. Breakfast is good. Location is bad.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice, clean, bathroom looks good The minus is the noise, if you have the bad luck to get a room facing the train lines.
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveler

Stayed 4 nights in Jun 2019

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

6/10 Okay

Gregory

Liked: Cleanliness
Disliked: Property conditions & facilities
When I checked in the first day, I called because my air conditioner was not working I called the front desk and talked to Jane she sent someone when he came he said it’s broke and will be back. A hour went by and no one came back. I called the front desk and talk to Jane again she said she would send someone again. I waited another hour and no one came I went down to the front desk talked to Jane again stated she called my room looking for me which I was sitting in a hot room for two hours and the phone never rang. She told me their was nothing she could do about my air conditioning. I began to get out rate and demanded another room she initially told me no but another hostess talked to her in Italian and Jane said their was another room available.
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very clean, very nice, but terrible location if you're a tourist. The major sites are not close, but neither is the nearest train station or many restaurants.
Stayed 2 nights in Apr 2019

8/10 Good

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Mufaddal

Liked: Cleanliness
Disliked: Staff & service, room comfort
Overall OK
Air condition had major problems.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities
Won’t recommend this property for family 1)no kettle in the room to make a morning coffee 2) AC was not working and it was really hot When I asked they in entire Rome it’s lije that . 3) location is also not that great no shops around .
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Was not able to use the jet feature on tub. They never resolved the issue. Mediocre customer service.
Stayed 5 nights in Apr 2019

8/10 Good

Shundrail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean hotel, good location, easy to go downtown Rome
Stayed 3 nights in Feb 2019

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try not to get robbed by criminals
Bad area, nice hotel. I posted more But hotels dot com didn’t like it so this is all I can stay.
Stayed 4 nights in Dec 2018

10/10 Excellent

Adriana, Queens,NY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I cant complain about nothing friendly, clean ,big varies for breakfast to choice from
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018