Ratings based on 287 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom rosny sous bois

Hotel proche du Vatican , superbe et tres bien ten

Posted May 21, 2015
Pros: La piscine , le bar lounge, l'emplacement, la navette pour arc necis
Cons: Les chambres deluxes simpkes sont un poil petites pour une personne pour un cinq étoile , a deux on doit se marcher dessus , c est la seule chose
Location: Tout est a proximité , le vatican, piazza navona , campo de fiori
Troisième fois que je descend dans cet hotel, séjour parfait encore une fois. Le personnel est tres prevenant et tres poli. Une bonne odeur flotte dans le batiment.
4 out of 5
for Everyone
by A verified travelerfrom Reims

Très bel hôtel de luxe design

Posted May 20, 2015
Pros: La chambre ( prémium ) avec vue sur la coupole du Vatican, très belle déco . le bar en extérieur prés de la piscine permet de faire une pose .
Cons: La salle de bain est bien ..... MAIS ..... il n'y a pas de douche .....il faut enjamber la ( large ) baignoire ! Le petit déjeuner est moyen ...
Location: Calme , le centre est proche .
Nous avons passé 3 nuits dans cet hôtel , globalement nous avons été satisfait .Il est un peu excentré donc au calme , avec un jardin , piscine , tout en étant proche du Vatican ,où l'on va à pieds sans problème .
4 out of 5
for Everyone
by A verified traveler

Nice hotel close to everything.

Posted May 18, 2015
Overall we enjoyed our stay; however, there were a couple of things that bothered us. First of all, we could hear our neighbors walking on the floor above. Also, it was pretty loud in the morning as they start cleaning the rooms early. Second, we saw better breakfast selections. Besides that, we were in the rush one day, and there were no eggs or yogurts. So we asked if we can get those items because we are late. They told us to wait. We asked how long? The server told us 3 minutes. It was 10-12 minutes at least. Not nice.. Last but not least, when we checked in, they told us that they upgraded our room. However, after I looked at what we actually booked, they downgraded our room since the room we got was with no view. And we booked a premium room with views. So would I stay at Gran Melia next time? I am not sure!
4 out of 5
for Everyone
by A verified traveler

Posted May 6, 2015
Beautiful but pool and hot tub closed our whole stay. We were bumped from our flight and landed late but we were still charged for transportation to hotel.
4 out of 5
for Couples
by A verified travelerfrom South Africa

Tranquility away from the City.

Posted May 2, 2015
Pros: Superb contemporary decor. Beautiful garden, swimming pool, spa and gym facilities
Cons: -it is wrong marketing policy to restrict the use of a lounge / bar to guests unless they are " red Glove"!! - lunch . - concierge.
Location: Near the Vatican.
Very beautiful contemporary hotel in a gorgeous setting. 1- although a request on arrival for The Colosseum night tour was requested, the concierge couldn't manage to secure it . 2- there was no hot water in the shower/ bath, only luke warm. 3- we couldn't use the bar lounge for drinks as we were not "red glove guest". Wrog marketing policy. 4- the breakfast is delicious but lunch food not up to the hotel standard.
3 out of 5
by A verified travelerfrom NDS

Nobles Hotel in Zentrumsnähe

Posted Apr 25, 2015
Pros: Außenanlage mit dem Swimmingpool
Cons: Beleuchtung und ein paar Haken im Bad
Location: Vatican in wenigen Minuten zu erreichen
Zimmer sind klein, Beleuchtung über Schreibtisch mangelhaft-obwohl sehr teure Beleuchtungs- und Schaltelemente, Bad sehr elegant - aber kaum Möglichkeiten Utensilien unterzubringen - Nagelin der Wnd wäre hilfreich, Frühstück exorbitant teuer!
5 out of 5
for Everyone
by A verified travelerfrom New Jersey

Excellent hotel

Posted Apr 22, 2015
Pros: Service, food, room cleanliness
Cons: Would be nice to have some drawers to put things into which are not being hung up in the closet
Location: Perfect location. Within walking distance from Vatican
We loved this hotel! It is a true 5 star property! From the luxurious ultra modern rooms to excellent and attentive service, We stayed in the red level room and enjoyed all the perks that came with it such as free WiFi, free breakfast in the restaurant or in the room, snacks and drinks during the day, access to the spa, and wonderful concierge services. Every detail was thought through, even large umbrellas provided to guests on rainy days. I asked the concierge which places were open on Easter Sunday for us to explore, the next day we received a complete list neatly typed and delivered to our room. Now that's service! They even had a wonderful outdoor pool with very comfortable looking lounge chairs which unfortunately we didn't get to experience due to cool weather. In the summer I am sure it is a nice oasis on a hot day. Every night we found complimentary candy and pastries in our room. We felt very pampered during our stay, which is exactly how it should be on vacation. We will definetely be back for another stay.
5 out of 5
for Everyone
by A verified travelerfrom Los Angeles

Beautiful grounds and layout inside and out

Posted Apr 19, 2015
Pros: The Staff….the Architecture…..the Ambience….the Breakfast
Cons: Provide unlimited bottled water for every guest in their room. Encourage the traveller to take their time accepting their room.
Location: Go see the Pope
Jet lagged and put in a room with no view. There is a warning in print not to drink tap water, then charged 6 euros for every partial litre of water. Given 1 complimentary bottle per day. One. Staff was notified they were not helpful except to repeat the rules. No apparent hotel autonomy.
5 out of 5
for Everyone
by A verified travelerfrom Chester

Staff Excellent

Posted Apr 13, 2015
Pros: Everything
Cons: The breakfast service.
Location: Situated close to the Vatican, with a free regular bus service close to Plaza Spagna.
Close to the Vatican. Staff couldn't do enough for you, and were on hand with items that we had forgot to pack. The only small criticism is that the breakfast staff were not attentive enough and you would have to get up and ask for things. The hotel was clean and welcoming. I would definitely visit again.
4 out of 5
for Everyone
by A verified traveler

Schönes Hotel in Rom

Posted Apr 12, 2015
Pros: Hilfsbereitschaft und Freundlichkeit des Personals und Sauberkeit der Zimmer.
Cons: Restaurant im Hotel zu teuer.
Dieses Hotel ist für eine Reise nach Rom sehr zu empfehlen. Die Lage in der Nähe des Vatikans ist gut und von Verkehrslärm verschont. Durch einen stündlichen Shuttle, der vom Hotel kostenlos in die City angeboten wird, benötigen Sie keine öffentlichen Verkehrsmittel. Die wesentlichen Sehenswürdigkeiten sind dann zu Fuß zu erreichen.