Ratings based on 37 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby angie from malta
ok hotel, bit noisyPosted Jun 17, 2013
Pros: it was clean and modern
Location: pretty much nothing to do nearby. It's a taxi ride to the centre (or 1hr walk).
it was an ok hotel, clean and comfortable, but very small. The worst was that unfortunately our room was bang opposite a building site with workmen banging away continuously from early hours. Admittedly we didn't complain or ask for a room change as we knew we weren't going to be in the room for long, and we had early starts.
for Everyoneby A verified traveler
no water pressure in the showerPosted Jun 13, 2013
no water pressure in the shower. nothing more to add
Recommendedby A verified traveler
Posted May 31, 2013 on Hotels.com
for Familiesby A verified traveler
Horrible Place to bePosted May 7, 2012 on Hotels.com
They are a bunch of scoundrals/crooks. I hired a cab/taxi to go to airport in the morning, paid $50; on return to the hotel in the same evening cab driver drove me in town and asked for $65; I asked the hotel staff to help me resolve this issue with driver, who did not speak English, the hotel staff started bullying me to give $65 to cab driver. I called the cops, only then the staff agreed to medicate and sent off the driver with $50.00 !!! I had to yell and scream to ask for the manager to come on the phone. After she talked to me on the phone, she came to hotel, only to yell back at me !!!..... I pulled her up in front of the staff and told her they need to help the customers and help them, instead of harassing them. This place is very far from airport; room was not made, when me and my wife were out. Just a sheer disaster.
for Couplesby A verified traveler from Nizhny Novgorod, Russia
breakfast is not satisfactoryPosted Oct 11, 2011
The most appaling thing is the lack of food surved for breakfast: even yogurt was in sort supply. The service in the dining hall did not meet the minimal standards: the visitors had to struggle for teaspoons, bowls and saucers. The staff was slow and inefficient. On the plus side is the location of the hotel, the neighbourhood is quiet and respectable.
for Couplesby A verified traveler from Western Australia
Can't wait to go backPosted Sep 10, 2011
We could not have been happier with the hotel. The service was excellent, the staff very personable and friendly (and they spoke English). Nothing was too much for them. No matter what time of the day or night, they always had a smile of welcome. Am definitely going back
Not Recommendedby A verified traveler from PA
Raw Sewage Odor & InconvenientPosted Jul 8, 2011
Not 4 stars! We stayed here near the end of June, 2011 and agree, on all points, with TNT99 (Trip Advisor Reivew indicating sewage odor months before). Biggest problem was the strong stench of raw sewage in the lobby and breakfast area. Response from the front desk was "that's not the hotel's fault!" Hotel should have advised guests of the problem ahead of time so that other arrangements could be made. Also found walls so thin that everything said and done in the next bathroom could be heard. TV volume and AC was pre-set and unchangeable with the room controls. Stains on furniture, stained flooring, rotting moldings due to inadequate shower curtain, cracked marble, trouser press in two rooms didn't work/no iron. Info and photos put out by the hotel are misleading - rooms are small and dark; it is not close to bike rental, Rome Center or dependable public transportation. The bus from Rome Center to the stop near the hotel stops running at 9 pm.(No bus/tram station nearby - only stops). Very intimidating area - dark, lonely and a far walk from the alternate bus stop if you stay downtown after 9 pm. It is close to Borghese Park, the Zoo and a few nice cafes. Hotel management was contacted and changed misleading photos but did not address other issues.
for Couplesby Martin from Cambridge, United Kingdom
Good LocationPosted May 31, 2011
We found this Hotel clean and comfortable and ideally situated 5kms from the center of Rome but with a regular bus service close by. The Reception staff were particuarly helpful in explaining how and where to catch the bus and the location of local resturants.. The hotel is situated in a quite business area which felt very safe even late at night. We would definitely choose this hotel again when visiting Rome.
Recommendedby A verified traveler from San Marino, CA
Becaue of your location WE WILL RETURN!Posted Jun 3, 2010
The location of hotel and ABSOLUTELY ALL THE STAFF were perfect! However, our Suite #501 was NOT handicapped accessible. Height of toilet, bidet and sink were for munchkins NOT average height people like us. We loved thebufet style breakfasts, three dinners, food and especially the bar area and the attentive service of the staff.
for Otherby A verified traveler from cyprus
it was nice!!Posted Apr 8, 2010
the hotel was realy nice but they gave us the smollest room of the hotel. we went with two more couples and their room was nice and big. WE PAID FOR THE SAME TYPE OF ROOM. If they give you the room 110, 210, 310, 410 or 510 dont take it tell them if they cant change you.