Ratings based on 8 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from Toronto
Hard to book online..and assure updated rooms.Posted Jul 3, 2014
Pros: Fabulous location. Staff great.
Cons: Don't offer, old updated room online.
Location: At top of Spanish steps. Just down steps, high fashion surrounds hotel, besetting it's high end attitude. Boboli Gardens around the corner for peace.
When booking through Expedia, prebooked, I was assigned a non renovated 20-30 year old bare bone minimum cubby hole with inadequate decor worthy of 2 star or less. Family run hotel, and staff are fabulous, complained and upgraded to a properly modernized, recently renovated room.
for Everyoneby Gian from Melbourne
Perfect hotel in the hear of Rome.Posted Jun 9, 2014
Pros: Location, location, location. Staff, staff, staff.
Cons: Can't improve on perfection.
Location: Spanish steps virtually on doorstep. All of historic Rome was at your doorstep. Felt very safe.
Hotel Hassler was more than I expected - I knew it would be 5 star, but I have stayed at many 5 stars hotels in my time but not like this one. There was nothing that was too much trouble. The staff could almost read my mind. They were good - I mean really good. I am actually going to say that the hotel chains in the USA and Australia should perhaps go and get some lessons in hospitality at the Hassler. Great location - Best every hotel. I am going to make one little comment because it needs to be mentioned. It could be perceived to be a little expensive. A glass of Prosecco was 13Euro, whereas it could easily be purchased for 5Euro in another establishment. Can I just say they serve the best olives/chips/roasted almonds and hazelnuts when you order a glass so I thought that all in all it was ok. I guess that means there was nothing wrong with the Hassler. Not in my eyes. Would love to come back one day - should've thrown a coin in my room as I left.
for Couplesby A verified traveler
Hassler RomaPosted May 20, 2014
Great experience. Nothing to complain about. Brilliant place next to Piazza di Spagna.
for Everyoneby Rosey from Long Beach, CA
Best Views with Royal TreatmentPosted Apr 11, 2014
We came here for 4 nights for our anniversary. The service was relaxed and very professional. We could count on the staff to be very friendly and first class every time. The room was beautiful and very luxurious. The views were spectacular! The bed mattress was too hard for us. I would have liked a softer mattress to sleep in after all the walking. Something like a 'Heavenly Bed' would have made all the difference! Otherwise, we would definitely comeback.
for Couplesby A verified traveler
AmazingPosted Nov 1, 2012
It's amaaaaaazing. We got the Best suit and it was sooo magical. Hassler hotel is the best choice for couples planning to go to Rome
for Couplesby A verified traveler from Ohio
Perhaps the best!Posted Sep 7, 2012
The location was a perfect base to see Rome. The staff was amazingly helpful. Perhaps the best hotel in which we have ever stayed!
for Couplesby A verified traveler from NY
Best service anywhere!Posted Sep 15, 2011
I can not say enough good things about the Hotel Hassler and the service! My luggage was lot for 3 days, and the concierge were so helpful in finding me clothes to buy (and not spend a fortune), and getting my luggage to me! We will be back many times! The restaurant at the top is fabulous!
Recommendedby A verified traveler from London
Long weekendPosted Jun 17, 2007