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Reviews of Hilton Garden Inn Rome Claridge

4 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 94 out of 239 reviews" "
Rating 8 - Good. 105 out of 239 reviews" "
Rating 6 - Okay. 28 out of 239 reviews" "
Rating 4 - Poor. 11 out of 239 reviews" "
Rating 2 - Terrible. 1 out of 239 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Helen

Traveled with family
Liked: Staff & service, amenities
Not enough outlets Kind of compact Their phone services goes to voicemail and not in English
Stayed 2 nights in Mar 2024
Response from Stefania Pesci - Reviews Manager on Mar 25, 2024
Dear Helen,Thank you for bringing your concerns to our attention. We'll certainly look into improving these aspects to enhance our guests' experience.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and kind staff - front desk, cleaners and restaurant staff. Had nice interactions with all of them. Room was lovely and breakfast had a great variety of food. There was only 1 plug socket and 1 usb, in the room i was in - which was fine for me. The hotel is in a beautiful area, very close to a bus stop, where you can go directly to the centre of Rome - takes 15-30 minutes depending on the area you go to. Overall would definitely recommend if you want a hotel that is in a nice quiet area, but close enough to the centre of Rome.
Stayed 3 nights in Dec 2023
Response from Stefania Pesci - Guest Reviews Manager on Dec 11, 2023
Dear Lauren,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our staff friendly and kind, and that you had pleasant interactions with everyone. It's wonderful to hear that you would recommend our hotel, especially appreciating its location.We look forward to hosting you again on your future visits.SincerelyStefania PesciGuest Reviews Hilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Excellent

W

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Nov 2023
Response from Stefania Pesci - Guest Reviews Manager on Dec 4, 2023
Dear Guest,Thank you very much for your positive rating!We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews Hilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Excellent

Mary, Lansing

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 2 nights in Oct 2023
Response from Stefania Pesci - Guest Reviews Manager on Dec 4, 2023
Dear Mary,Thank you very much for your positive rating!We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews Hilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Excellent

Robert, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
Very good front desk staff
Stayed 2 nights in Nov 2023
Response from Stefania Pesci - Guest Reviews Manager on Nov 7, 2023
Dear Robert,We appreciate your positive feedback about our front desk staff! Thank you for taking the time to share your experience. We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews Hilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

6/10 Okay

Maria, Miami

Stayed 2 nights in Oct 2023
Response from Stefania Pesci - Guest Reviews Manager on Nov 3, 2023
Dear Mara,Thank you for your rating.We hope to welcome you back in the future.Kind regardsStefania PesciGuest Reviews Hilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Excellent

Rosanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our last stop in our Italy trip and we were very happy we stayed here. The rooms were clean and beds were very confortable. Great location, close to the centre of rome with a short taxi ride. Very happy we did not stay in the centre of room as its flooded with tourist. This was the perfect location. There is a cafe just across the street and many options for lunch and dinner walking distance. Shoutout to Megan at the reception! Thank you for awnsering all of our questions and for a quick and efficient check in. Very friendly!
Stayed 4 nights in Oct 2023
Response from Stefania Pesci - Guest Reviews Manager on Oct 24, 2023
Dear Rosanna,Thank you for sharing your positive experience during your stay with us. We are thrilled to hear that you had a pleasant time in Rome and enjoyed your stay at our hotel. We are delighted that you appreciated the assistance provided by Megan. We'll be sure to pass on your kind words to her.We hope to have the pleasure of hosting you again in the future.Kind regardsStefania PesciGuest Reviews Hilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy my stay her every time I am in Rome!
Stayed 1 night in Oct 2023
Response from Stefania Pesci - Guest Relations on Oct 6, 2023
Dear Joyce,Thank you for your feedback. We are happy that you enjoyed your stay with us!We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Excellent

charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for our needs
Stayed 3 nights in Sep 2023
Response from Stefania Pesci - Guest Relations on Sep 13, 2023
Dear Charles,Thank you for your feedback. We are delighted to know that our property was so suited to your needs.We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic Concierge At Night 1 But WIFI Issue
We stayed here for 3 nights. The 1st night, we were greeted and checked-in by a wonderful lady who was so well-spoken, so detail-oriented, welcoming, and overall was excellent and so helpful, she even gave us guidance where the tabacaria was and recommendations to the next door restaurant with a free complimentary appetiser for us four guests. Sadly, the rest of our stay, the concierge changed and the service was just transactional and lack-luster. Don't get me wrong, the place was great. It was clean, not outdated, good provisions of towels, toiletries, there was a safe and a small fridge (which wasnt super cold but cooled drinks enough). The breakfast buffet had a make-your-own waffle machine which was the highlight, and the location was really good if you're in Rome for sight-seeing. However, at the last night of our stay, the wifi was down up until we checked out. It's very challenging for tourists to have no wifi in their hotel especially as we were already running out of mobile data. The concierge just could not be bothered anymore at that point, I assume all guests filed complaints about the wifi already. So, we decided to check out earlier just to get wifi in the airport. Would have been a really excellent stay if it had not been for the stark contrast in service quality and wifi issue.
Stayed 3 nights in Aug 2023
Response from Stefania Pesci - Guest Relations on Aug 21, 2023
Dear Guest,Thank you for sharing your detailed feedback about your recent stay. We're glad to hear that you had a positive initial experience with our staff, and we appreciate your compliments on our accommodations, amenities, and breakfast offerings. Consistency in service is incredibly important to us, and we regret that the change in concierge impacted your overall experience. We understand that reliable Wi-Fi is essential for travelers, and we're truly sorry for the inconvenience caused by the outage during your last night.Your feedback is valuable to us, and we're sorry that your experience wasn't flawless as expected. We appreciate your compliments as well as your constructive criticism, and we hope that if your travels bring you back to the area, you'll consider staying with us again.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel stay
This is a straightforward comfortable and clean hotel. The staff was helpful and professional. The location is further away from Rome center than I expected and not very easy to get to by bus as the buses do not arrive/depart on time nor later in the evening. Plan to spend a minimum of 20 euro for a cab back to/from the hotel to historical sites i.e. Colosseum or Pantheon.
Stayed 3 nights in Jul 2023
Response from Stefania Pesci - Guest Relations on Aug 9, 2023
Dear Guest,we thank you for your review. WE are glad that you appreciated the service orvided by our staff and found our hotel comfortable and clean. We are sorry our location was not convinient to your needs.We look forward to have the opportunity to host you againBest regardsStefania Pesci Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group – Roma

2/10 Terrible

Lisa

Stayed 1 night in May 2023
Response from Stefania Pesci - Guest Relations on Jul 24, 2023
Dear Lisa,We appreciate your feedback.We hope to have a chance to welcome you back in the future.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

6/10 Okay

Bernard

Liked: Cleanliness
Disliked: Staff & service
Not worth the price, nor the rate...
The hotel is not worth the price. The concierge could not be relied upon. Free breakfast was cheap, the balcony, although huge, had no flowers in the pots, and was not user friendly.
Stayed 5 nights in May 2023
Response from Stefania Pesci - Guest Relations on Jun 6, 2023
Dear Bernard,Thank you for taking the time to share your feedback. We are sorry to hear that you felt the service delivered by our team didn't meet the standards expected of us and are proud of. Your feedback will be reviewed with our team to ensure consistent quality service.We take note of your remarks regarding the breakfast and balcony. Your comments are valuable to us and help us strive for better guest experiences.We hope to have the opportunity to provide you with a better stay in the future.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Excellent

Tawanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the customer service they were informative they smiled and they knew people by their names. They remembered conversations they’ve had over the phone. They were concerned about the well being of their consumers.
Stayed 2 nights in May 2023
Response from Stefania Pesci - Guest Relations on May 29, 2023
Dear Tawanna,Thank you very much for your nice review. We are glad to learn that you experienced excellent service from our team. We will share your wonderful comments with them.We look forward to seeing you again soon.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious with good layout and amenities. Hotel staff is friendly. The breakfast is nice especially, the waffles. First mid range hotel I came across that has a fresh orange juice machine for breakfast.
Stayed 2 nights in May 2023
Response from Stefania Pesci - Guest Relations on May 22, 2023
Dear Nicole,Thank you for your feedback. We are happy that you enjoyed your stay with us. It is rewarding to know we were able to help you start your day off on the right foot with the variety of options on our breakfast buffet and our orange juice machine.We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Excellent

GERALD

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, excellent breakfast, convenient to some sites in Rome. Outstanding evening dining. I had some confusion about the hotel location upon getting off the city bus. It does not stand out from the view of the bus stop.
Stayed 4 nights in Apr 2023
Response from Stefania Pesci - Guest Relations on May 19, 2023
Dear Gerald,We thank you for your feedback. It's rewarding to know that you enjoyed your stay with us and we are delighted tho see that our dinner was particularly appreciated.We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, luxurious, comfortable, clean room. Excellent staff.
Stayed 2 nights in May 2023
Response from Stefania Pesci - Guest Relations on May 9, 2023
Dear Amanda,Thank you for taking the time to give your opinion about your stay with us.We are pleased to read your kind comments about our luxurious and clean rooms and our excellent staff. It would be a pleasure to welcome you back on your next visit to Rome.Best regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

8/10 Good

Manoj

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is well connected by tram and buses and so transportation facilities excellent. Room is good, bathroom is spacious and good breakfast spread. I would have liked better, if the staff gave out all transport facilities with Route Nos at the time of check in itself, so that the guests are aware, from the start of the stay.
Stayed 3 nights in Apr 2023
Response from Stefania Pesci - Guest Relations on May 3, 2023
Dear Manoj,Thank you for your kind review. We are delighted to know that every aspect of our hotel was truly appreciated. We work hard to make sure that every guest feels welcome and satisfied during their entire stay, so we appreciate you’re letting us know what we can do to make your stay perfect.We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2023
Response from Stefania Pesci - Guest Relations on Mar 23, 2023
Dear Khaled,Thank you very much for your positive feedback.We apprecitae your support and hope to see you again soon.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

10/10 Excellent

Ugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the window broke in my room and the staff upgraded me to a superior room. Really great
Stayed 2 nights in Nov 2022
Response from Stefania Pesci - Guest Relations on Nov 28, 2022
Dear Ugo,Thank you for sharing your opinion of your recent stay.The comfort and satisfaction of our guests are extremely important to us, so we appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you back again.SincerelyStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

4/10 Poor

B Jeannette

Stayed 4 nights in Nov 2022

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, they arranged a airport shuttle for us
Response from Stefania Pesci - Guest Relations on Nov 10, 2022
Dear Karen,Thank you very much for your positive feedback. Your kind remark about our supportive staff is greatly appreciated.We look forward to welcoming you back.SincerelyStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

6/10 Okay

Julianne

Liked: Cleanliness
Noise in the hallway was loud - could hear everything very clearly. This left us feeling like others outside our room could hear us inside the room clearly.
Response from Stefania Pesci - Guest Relations on Nov 7, 2022
Dear Julianne,Thank you for your feedback. We're disappointed your stay with us was not so ideal. Our main goal is to make sure everyone feels at ease and we are terribly sorry that you felt otherwise. We hope you will give us another chance to regain your trust on your next visit. We will be sure to host you in a quieter area of the hotel so as to respect your sensitivity.Kind regardsStefania PesciGuest RelationsHilton Garden Inn Rome ClaridgeRoscioli Hotels Group - Roma

8/10 Good

Mohammed

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Well organised and friendly staff. Room was clean. Wonderful bed. However, missed basic cutlery, extra chair and stationary. TV channels in English almost none (!). Issues with sound on all English channels. Needed technical assistance to fix.
Stayed 3 nights in Aug 2022
Response from Stefania Pesci - Guest Relations on Aug 17, 2022
Dear Mohammed, Thank you for reviewing your stay with us! we are glad you enjoyed your stay. We are sorry for the issue with english channel. In this period an upgrade of the digital tv system is often required , we regret for not have been promptly.We have duly noted your remark concerning the lacks in the room and we will look into the matter. It would be a pleasure to welcome you back on your next visit to Rome. Kind regards Stefania Pesci Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

8/10 Good

Jane

Stayed 3 nights in Jul 2022

8/10 Good

kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
First time in Rome
Good location by tram. Air condition barely worked and I was uncomfortable at times as a result. Front desk staff were excellent.
Stayed 3 nights in Jun 2022
Response from Stefania Pesci - Guest Relations on Jul 5, 2022
Dear Kimberly, Thank you for choosing to stay with us during your recent visit to Rome. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future. Sincerely Stefania Pesci Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

8/10 Good

Jacqueline

Business traveler
Liked: Staff & service
Good Food Nearby
The hotel is well located, with a great coffee and pastry shop across the street. The pasta place right next door is excellent.
Stayed 1 night in Jan 2022
Response from Stefania Pesci - Guest Relations on Feb 1, 2022
Dear Jacqueline, Thank you for your positive rating! We are happy that you enjoyed our area. We look forward to welcoming you back again. Sincerely Stefania Pesci Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

6/10 Okay

Sandy

Traveled with group
Liked: Amenities
Disliked: Staff & service
This is not the first time I stay in this hotel. This time , I was not happy with room service : The glasses were terribly dirty. They forgot to provide washcloth and they keep forgetting for the next two days. I complain to the main desk about the classes, still the next day they replaced my clean glasses with dirty ones. My first night was very difficult. The couple in the adjacent room we’re having an argument. Slamming doors and screaming. I got woken up several times that night. The hotel waved €6 of an orange juice I ordered as a courtesy For the terrible night. twoDifferent occasions the reception provided us with wrong information one about shopping and one about information about vaccination location Next time I will not stay here for sure
Stayed 1 night in Nov 2021
Response from Stefania Pesci - Guest Relations on Dec 6, 2021
Dear Sandy, We thank you for your review. We apologize for not meeting your overall expectations during your recent stay. We make every effort to ensure that all guests receive the utmost in service and we regret this was not your experience. We hope you will give us another chance to regain your trust on your next visit. Kind regards Stefania Pesci Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

10/10 Excellent

Nicola, Napoli

Stayed 1 night in Nov 2021

8/10 Good

Gregor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Functional Hotel in Parioli
Functional hotel in the Parioli district of Rome, good beds and bathroom, adequate breakfast (even if coffee from the self-service machine is quite bad), only downside was that the room was loacted on the first floor on a busy street so quite loud at night with the window open, but here is airconditioning as well.
Stayed 1 night in Sep 2021
Response from Stefania - Guest Relations on Oct 7, 2021
Dear Gregor, Thank you for sharing this positive feedback regarding your recent stay. We are delighted that you had a pleasant experience with us. Now that we know your preference, it will be easier for us to make you fully satisfied by providing you with an interior facing room next time you visit us. We look forward to welcoming you again. Kind regards Stefania Pesci Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

10/10 Excellent

Juan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People there are really friendly
Stayed 6 nights in Aug 2021
Response from Stefania - Guest Relations on Oct 7, 2021
Dear Juan, Thank you for sharing your opinion of your recent stay. It is rewarding to know that our staff was greatly appreciated by you. We look forward to seeing you again in the future. Kind regards Stefania Pesci Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

10/10 Excellent

Ersin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one
Stayed 1 night in Jan 2021

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one night stay to recharge before we left Italy. Great food around and the hotel had many ammenities to make our stay memorable.
Stayed 1 night in Jan 2020
Response from Flavio on Mar 27, 2020
Thank you so much! Hope to see you soon in Rome :)

10/10 Excellent

Verified traveler

Stayed 6 nights in Dec 2019
Response from Stefania - Guest Relations on Feb 12, 2020
Dear Guest, We thank you for your rating! We look forward to welcoming you back on a future visit. Kind regards Stefania Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2019
Response from Stefania - Guest Relations on Oct 16, 2019
Dear Guest, We thank you for your rating. We hope to see you again soon. Best Regards Stefania Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

8/10 Good

Jiseung

Liked: Staff & service, room comfort
Stayed 5 nights in Oct 2019
Response from Stefania - Guest Relations on Oct 15, 2019
Dear Jiseung, We thank you for your rating! We hope to see you again very soon. Best Regards Stefania Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

8/10 Good

Jiseung

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2019
Response from Stefania - Guest Relations on Oct 15, 2019
Dear Jiseung, We thank you for your rating! We hope to see you again very soon. Best Regards Stefania Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy at the Hilton Claridge
The hotel was comfortable, clean and lovely. The buffet breakfast was plentiful and delicious. The staff couldn’t have been more helpful.
Stayed 2 nights in Aug 2019
Response from Stefania - Guest Relations on Sep 13, 2019
Dear Ruth, We thank you for your feedback. We are happy to know you enjoyed our hotel and had a nice time here with us! We look forward to welcoming you back again in the near future. Best Regards Stefania Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Stefania - Guest Relations on Sep 13, 2019
Dear Guest, Thank you for your high rating! Hope to see you again very soon. Sincerely, Stefania Guest Relations Hilton Garden Inn Rome Claridge Roscioli Hotels Group - Roma

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Location excellent. Staff great. Parking no t so much
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 4 nights in Jun 2019

8/10 Good

Matthew B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel away from hustle of inner city
Had a great stay. This location is a little further out than I originally thought when booking. (My fault not the hotel’s fault). Local area was clean and safe. Just would have preferred to be closer to the main attractions. Upon checking out i wqs oresented with a bill for an additional €26 that I wasn’t expecting saying it was a city tax. I thought that bathroom was very cute
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower in the room was terrible. Kept going between hot and cold and the shower pressure was hopeless
Stayed 1 night in Mar 2019

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great area, good restaurants close to the hotel. Staff all very friendly & helpful. No complaints from us.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
I liked all On of the best place around the world Thank you very much for the kind Hospitality
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything. No worries at all it was absolutely perfect and the hotel staff couldn't be better they were absolutely always there and helpful.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and friendly staff. Being that it was the holidays it would have been nice for hotel have some Christmas/holiday decor. For the new year eve’s dinner offered it would have been nice to have candle light on table, some music, etc. I initially thought It was a small gathering for guests to bring in the new year. It turn out to be another dinner. Overall we enjoyed our stay there.
Stayed 4 nights in Dec 2018

10/10 Excellent

Moni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this hotel! The staff was so nice and accommodating. The location was perfect! I would definitely return!
Stayed 2 nights in Dec 2018