Ratings based on 37 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Modernes Hotel

Posted Mar 23, 2015
Im allgemeinen war alles ok. Was uns störte war, das die uns nicht glauben wollten, dass das Frühstück inkl. war. Wir mussten unsere Buchung zeigen um ins Restaurant reinzukommen. Sonst war das Büfee reichhaltig.
2 out of 5
by A verified travelerfrom Canada

Internet

Posted Mar 1, 2015
Pros: Close to FCO airport
Cons: Internet connection and 24/7 support services in such cases.
Location: No comment
No wifi connections in my room. The signal is there but no inyernet connection. The wired line in the room was not working.
Comment from Hotel Management
Mar 12, 2015 by Gianluca Avelli, Hotel Management
Dear Mathewos, thank you for providing your feedback regarding your recent stay. We apologize for the inconvenience with the Internet connection that is usually working. We hope to welcome you back in the near future. Sincerely
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Roma

Hotel dagli interni moderno, posizione discutibile

Posted Feb 16, 2015
La struttura situata su Via della Pisana subisce i duri effetti della scarsa viabilità di Roma che tra semafori, buche ecc rende tutto più difficoltoso. L'Hotel di per se gode di un comodo parcheggio antistante e anche di un garage sotterrano il quale ingresso purtroppo non è evidenziato quanto occorre. Gli interni si dalla hall sono moderni e ricercati come d'altronde le stanze ricche di oggetti di design, letti comodi, pulizia impeccabile. Personale gentilissimo e professionale. Uniche pecche, oltre la posizione, non comprendere la colazione nel pacchetto pernottamento. Avere parcheggio e wi-fi compresi per poi dover sborsare un extra per la colazione, è a mio parere un "handicap" per la reputazione dell'albergo. Sottolineo il fatto che la mia prenotazione è stata effettuata con Expedia e dalle schermate di acquisizione della camera la colazione era compresa per poi scoprire in hotel che non lo era.
3 out of 5
by A verified traveler

Hübsches Hotel leider nicht in Zentrumsnähe

Posted Jan 20, 2015
Leider ist das Hotel sehr weit weg vom Zentrum
4 out of 5
Recommended
by enzofrom agrigento

posizione discreta

Posted Oct 22, 2014 on Hotels.com
facile da raggiungere, di fronte passa il bus che ti porta a san pietro e capolinea in buona posizione per raggiungere tutto il centro turistico
Comment from Hotel Management
Jan 3, 2015 by Cliff, Hotel Management
Gentile Enzo, La ringrazio per il tempo dedicato alla stesura del commento. Sono lieto di apprendere che abbia apprezzato la posizione della struttura, Colgo l'occasione per porgerLe i miei più cordiali saluti e mi auguro di avere nuovamente il piacere di ospitarLa in struttura. Cordiali saluti
4 out of 5
Recommended
for Families
by Avinashfrom New Delhi

hotel

Posted Oct 4, 2014 on Hotels.com
Good hotel
Comment from Hotel Management
Jan 3, 2015 by Cliff, Hotel Management
Dear Avinash, thank you for your positive feedback and to have chosen our Holiday Inn Rome Pisana's. We look forward to welcoming you back in future. With best regards
4 out of 5
Recommended
for Everyone
by A verified travelerfrom hampshire

Glad we chose Rome

Posted Sep 28, 2014
Pros: Clean, and friendly
Cons: By stopping the coaches continually keeping engines running while loading and unloading
Location: We caught the train into the centre of Rome every day, so I can not help you with the above
Hotel was very nice , clean, and friendly staff,it was good value for the money,with a very good shuttle service to the train station. Unfortunately we were disturbed most nights by coaches arriving, or leaving.
Comment from Hotel Management
Apr 4, 2015 by Traveler, Hotel Management
Dear Ruby, Thank you for taking the time to share with us your feedback and to have chosen our Holiday Inn Rome Pisana's for your stay in Rome. We are very glad to know that you had a good time and learn your appreciation about our staff and facility. I'm sorry for the noise by coaches arriving or leaving. Once again, we appreciate you taking the time to share your comments with us and we hope to see you again in the future. Best regards
Comment from Hotel Management
Apr 4, 2015 by Traveler, Hotel Management
Dear Ruby, I really appreciate you taking the time to bring this feedback to our attention. I'm glad that you enjoyed our hotel and staff and we look forward to the opportunity of serving you again in the future. For your interest from the 1st of October 2014 our shuttle service will operate from Hotel to Risorgimento Plaza (in proximity to Vatican). I'm sorry for the inconvenience about the noise by coaches arriving or leaving. Once again, thank you for your feedback and I hope to see you soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

comfortable stay at this hotel

Posted Sep 6, 2014
Pros: Good quality standard of accommodation, very pleasant stay, would definitely recommend.
Cons: maybe change carpets in the rooms to an alternative flooring as they looked dated and did not match the modern decor
Location: bus service just outside very reliable, also hotel provides shuttle for nominal charge to underground station
from start to finish this hotel was excellent, rooms comfortable, breakfast was top class, lots of choice, staff at breakfast were great. Good sized room, only downside was size of bathroom, otherwise good. Wifi reception was very good.
Comment from Hotel Management
Mar 28, 2015 by Traveler, Hotel Management
Dear Nina, Thank you for your recent review following your stay with us. We are glad that you enjoyed our excellent hotel, comfort of the room and staff at breakfast. Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Holiday Inn Rome Pisana again in the future. With Kind regards
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lichfield

Good customer service

Posted Jul 28, 2014
A handy hotel if you're travelling by car, half-way between central Rome and Fiumicino. Excellent customer service on check-in.
Comment from Hotel Management
Jan 31, 2015 by Traveler, Hotel Management
Dear Ian, thank you for your comment about your stay. I am glad that you enjoyed our hotel and our staff Once again, thank you for your feedback and I hope to see you soon!
3 out of 5
by A verified travelerfrom Mothibi

Standard room too small carpet looked dirty.

Posted Jul 18, 2014
Staff (reception dining hall) were very helpful & friendly. No restaurants nearby, need to travel far for food & for general shopping. Room was too small, wardrobe could not be opened before removing the side table.No outside area.e.g swimming pool Generally hotel is ok and quite .
Comment from Hotel Management
Jan 24, 2015 by Traveler, Hotel Management
Dear Traveler, thank you for taking the time to express your thoughts. I appreciate your positive comment on our staff team, that is one of the strong points of the structure. Your feedback will be taken into consideration in our efforts to continually monitor and improve the quality and services we offer. Come back soon to visit us.