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Reviews of Hotel Alessandrino

3 out of 5
Hotel Alessandrino
Via Clemente Alessandrino 9, Rome, RM

Reviews

7.6

Good

Rating 10 - Excellent. 153 out of 704 reviews" "
Rating 8 - Good. 329 out of 704 reviews" "
Rating 6 - Okay. 161 out of 704 reviews" "
Rating 4 - Poor. 45 out of 704 reviews" "
Rating 2 - Terrible. 16 out of 704 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jason

Stayed 1 night in Nov 2023
Response from Hotel Alessandrino on Dec 7, 2023
Dear Jason,thank you , hoping to will see in other occasion.Regards

4/10 Poor

Gordon

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Hotel Alessandrino on Nov 2, 2023
HI,We are sorry to see your lower review, but we would like to know what isn't working to improve.

6/10 Okay

Beverly

Traveled with partner
Liked: Cleanliness, staff & service
There was no air conditioning in the room. There was no restaurant, bar or room service. All were listed as available in the hotel description.
Stayed 4 nights in Oct 2023
Response from Hotel Alessandrino on Oct 13, 2023
Dear Madame,Thanks for your review,we are sorry you haven't found the way to put the air conditioning machine on,you could have asked at the reception how to do it.For the rest it is very much explained on our descriptions that we do not have restaurant and we do not serve breakfast.Kind regards

6/10 Okay

Thor

Liked: Cleanliness, staff & service
Overpriced. Noisy between rooms. No food.
Stayed 4 nights in Sep 2023
Response from Hotel Alessandrino on Sep 25, 2023
Dear Sir Hello, we are sorry that your experience was not really good, we hope to will see you in other occasion, Kind regards

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 3 nights in Aug 2023
Response from Hotel Alessandrino on Aug 20, 2023
Thank you very much, we are happy tthat you had nice experience. Kind regardsHotel Alessandrino

6/10 Okay

cara

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The cleaners were very loud from 6am. No consideration for any guests
Stayed 3 nights in Aug 2023
Response from Hotel Alessandrino on Aug 18, 2023
Dear madame , thank you for your review , we are sorry for this inconvenient, at 6:00am can be noise only the customer which must go out with theirs lugguage . Our staff coming at 08:00am , we will ask them to me more quieter, kind regards

10/10 Excellent

J

Stayed 7 nights in Aug 2023
Response from Hotel Alessandrino on Sep 11, 2023
Thank you for your review, we are happy that you had a nice stay in our Hotel.Kind regards

10/10 Excellent

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem a short walk to Vatican City.
Stayed 2 nights in Jul 2023
Response from Hotel Alessandrino on Aug 1, 2023
Thank you!

10/10 Excellent

Vittorio

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Jul 2023
Response from Hotel Alessandrino on Jul 31, 2023
Grazie della recensione, speriamo di rivederla in futuro. Un cordiale salutoGiovanni

10/10 Excellent

Jeffrey

Stayed 2 nights in Jul 2023
Response from Hotel Alessandrino on Jul 31, 2023
Thank you very much,kind regardsGiovanni

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Quiet
The hotel was clean and comfortable. The staff was very helpful and accommodating to our family. The hotel is located in a neighborhood that is centrally located to the Vatican. We especially enjoyed the terraces overlooking the city of Rome.
Stayed 5 nights in Jun 2023
Response from Hotel Alessandrino on Jul 31, 2023
Thank you for your feedback, we hope to will see in other occasion.Kind regardsGiovanni

6/10 Okay

Alecia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Hotel Alessandrino on Jun 12, 2023
Thank you for your feedback, hoping to see in future. Kind regardsGiovanni

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for a sewer gas like smell in the bathroom
Stayed 3 nights in Apr 2023
Response from Hotel Alessandrino on Apr 24, 2023
thank you for your kind review.

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had a cute vintage feel. Room was nice and clean.Great staff working at this location Giovanni was wonderful!!! 10 min walk to the Vatican . Would definitely book again!
Stayed 2 nights in Oct 2022
Response from Hotel Alessandrino on Oct 13, 2022
Dear Erica Hello,thank you for your kind words . I'm happy that you find great your stay. Hope ti will see in the future, my best regardsGiovanni/ Hotel Alessandrino

10/10 Excellent

Berrak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice hotel
Stayed 5 nights in Jul 2022
Response from Hotel Alessandrino on Jul 26, 2022
Dear Guest , thank you for your feedback, we are happy that you appreciate our service. Kind regards Hotel Alessandrino

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views of St. Peter’s Basicala from the rooftop terrace!
Stayed 7 nights in Apr 2022
Response from Hotel Alessandrino on May 6, 2022
Dear Sir, Thank you for your kind feedback, we are happy that you appreciate our hotel, kind regards Giovanni

4/10 Poor

José

Liked: Cleanliness
Disliked: Staff & service
Stayed 14 nights in Nov 2021

6/10 Okay

Rosemarie

Stayed 2 nights in Oct 2021
Response from Hotel Alessandrino on Oct 17, 2021
Thanks for your comment, we hope to have her again our guest

8/10 Good

Vera P

Stayed 1 night in Oct 2021
Response from Hotel Alessandrino on Oct 4, 2021
Ciao Vera P., grazie per averci lasciato una recensione positiva, ci fa piacere che hai soggiornato bene nella nostra struttura. Ci auguriamo di rivederti alla prossima occasione.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Alessandrino
The staff is terrific here! The rooms are small by American tastes, but it didn’t bother me, it was clean and comfortable. I liked the location, it was close to the Vatican, there were a lot of good places to eat around. I really enjoyed my stay.
Stayed 27 nights in Jan 2020

10/10 Excellent

JerryVargeson, Oak Island, NC

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent staff. All staff were very nice and helpful. Charming hotel and very relaxing.
Stayed 2 nights in Dec 2019

8/10 Good

Davide Chiodini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel but location up the hill may cause difficulties fot some people.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We choose this hotel as a base for a long weekend in Rome but also based on a couple of factors, proximity to Vatican City and Rome, cost but also things like a mini-bar in the room, air conditioning, bathroom and a safety deposit box, oh and the roof terrace.. The mini-bar had nothing in it and the handle was broken so opening was a challenge. Air-conditioning = open the window! Only a shower in our small room with rust on a number of items, chrome missing off the taps and the extractor hanging off the ceiling by 2 screws. Safety deposit box only big enough to hold approx. 8 decks of cards. The roof terr looks idyllic, first night it was pitch black and not very inviting and looks nothing like the photos. The bed was a like lying in a mausoleum with pillows to match - HARD - with a ripped cover, luckily we were so tired after the first day, sleep came easily. Reception were not very welcoming or helpful except Umberto (sorry if I got your name wrong) who helped us get to the Catacombs. All in all the hotel was a disappointment and I would not recommend it!!
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The beds where hard pillows where flat room was extremely small. No place to set things in the bathroom
Stayed 5 nights in Oct 2019

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a group of 4 woman traveling together for a week. We were extremely happy with the service Hotel Alessandrino provided We stayed in a family room with 4 beds very comfortable mattresses . Free breakfast buffet in the morning. Roof top patio at night with views of the Vatican. Definitely would stay here again ❤️
Stayed 3 nights in Oct 2019

8/10 Good

olataga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great little get away -
Location just a bit far - need public transport from Fountain trevi and Colessium and main city locations, but got to find the trains and bus systems . Great patios and good breakfast excellent wifi.
Stayed 4 nights in Sep 2019

6/10 Okay

Chris

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel is well maintained , staff are very friendly and ready to help
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Staff & service
The hotel is in a very quiet area. The staff are warm, friendly and very helpful. Its also in a very easy place to get into Rome centre and back either by bus or metro. Will definately use again.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
1. Single room width is smaller than the hallway width. 2. Single bed is brick hard. (Seriously, but I like a hard bed!) 3. Wardrobe for clothing has tiny safe. 4. There is a lift. 5. Rooms are cleaned daily and very nicely! 6. Roof lounge is just a patio on the roof.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel is outstanding. The concierge was attentive and always ready to help in any way. The housekeeping was impeccable. This was the best housekeeping staff I have seen. They actually refill everything daily, and I saw the housekeepers moving furniture to clean! The rooms were cool in spite of the heatwave, and our room had lovely shutters with a balcony. The rooftop deck with view of St. Peter's was a welcome retreat at the end if the day. The only negative I can think of, is that it is high on a hill, which makes walking tough. It is no problem for adults of average health to negotiate though, and the view is worth it. There is a 24 hour market nearby, and a great strip of restaurants/bistros just down the steps. Try Santo Stefano's for dinner.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a large veranda off our room with table & chairs. Lovely view towards the Vatican, at night. Peaceful!
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
charming little property tucked out of the way, gives you the feel of living in rome. short walk down the drive way, to the left are stairs that take you to main road to St.Peters and bus station. convenient. nice breakfast. nice & helpful staff. enjoyable. great little restaurants near.
Stayed 2 nights in Jun 2019

6/10 Okay

ariel

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay here. Very pleasant staff. Good location for visiting St Peter's Square, Vatican, etc. Not easy to find - even the taxi driver had to Google map it! Lovely roof terrace overlooking the area and the basilica. Basic but adequate continental breakfast.
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Had a strange check in where the receptionist told us he needed to keep our passports for 10 minutes and we could come back and pick them up later! The hotel is in a nice quiet area but needs a bit of updating. Our room was very small but the air conditioning was great whoch was so important during the 30+ degree heat that we had. Breakfast was very simple and plain but ok for us, I would expect some people would be disappointed though. If I stayed here again it would be for the area rather than the hotel.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet place to stay, Staff were very friendly and helpful.
Stayed 5 nights in Jun 2019

2/10 Terrible

E

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off it’s all the way up the hill if you’re by yourself it’s a trouble getting to and from there, my room was small the sheets were dirty and small bathroom
Stayed 2 nights in Apr 2017

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel and the terrace they had. We didn’t like the fact we had to leave our key to the room whenever we left the hotel because they didn’t want us to lose it. And also the Tax at the end we were aware of but not the fact it had to be cash. Thank goodness we had exactly the euros needed. Otherwise it was just a place to sleep and it was decent
Stayed 3 nights in May 2019

10/10 Excellent

MD, Toronto, Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel: is a boutique very traditional Italian design which we loved! It has a side patio on the mezzanine and a roof top terrace on the 5th floor with an amazing view! Can’t miss that. Rooms: we got the family room for 5, so it was spacious. Situated in the corner so we had a balcony door and nice windows with great view of the neighbourhood and the Vatican basilica’s rooftop. Beds are a little hard with only one pillow each bed which I think is normal for a hotel in Rome. But mind you, this Hotel is very clean which is very important to me. That’s a plus for me! Free WiFi and continental breakfast included each morning. Which is an additional plus for my family. Location: is a little uphill on a very quiet residential neighbourhood. Try the cafe beside with the best pastas we had! Close to the bus stop of Gregorio VII and right on San Pietro Metro station. About 10-15 minutes walk to the Vatican. Staff: Most of them are nice. Some needs to smile more and be more welcoming. Because that’s important to us, the guests. But, GIOVANNI and GEORGIA at the reception stood out because we felt welcome and are very, very pleasant and helpful! Daniel at the breakfast area and the cleaners are very nice as well! Overall rating: Excellent, will recommend to our friends and families.
Stayed 4 nights in May 2019

10/10 Excellent

R.M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space was very clean and the Breakfast was simple but delicious. The staff were very polite and spoke English.
Stayed 6 nights in May 2019

10/10 Excellent

Ary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Good place, great customer service, and delicious breakfast. Would stay here again.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with group
Disliked: Amenities, property conditions & facilities
The place is cute on the outside but If you get a single room... it’s sooo freaking claustrophobic and awkwardly shaped. You need to leave the key with the front desk when you leave. They wouldn’t let my friends come up to my room without giving his passport information. They only give one towel. I asked for an extra towel and it was dirty. There’s no place to put your soap in the shower. The breakfast ends at 9:30 am... so I only ate 2x out of the 6 days. The rooms have no sound proofing... so bring your earplugs. My neighbors were loud until 1:30 am and I couldn’t sleep. Saving graces for this place... when they ran out of eggs and I asked them for some, they made extra for me. Seems like the hotel staff is nice....they took care of the hotel room issues and called a cab for me. it’s an uphill trek to this hotel but it’s close to the Roma San Pietro train and bus stop and kinda close to the Vatican.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean and neat with nice outdoor seating, one being a rooftop. It is close to Vatican Square. Along the walk to Vatican Square, there are nice looking restaurants.
Stayed 3 nights in Apr 2019

10/10 Excellent

Daniel, Winnipeg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very close to San Pietro train stop, Close to Vatican and other sites in Rome
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
It was modest accommodations. It is a bit off the beaten path, but a nice property. Wouldn’t want to stay here more than one night with a family of five.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
5th Floor had a beautiful view of St. Peter's Basilica. Uniquely located near the Vatican via a short walk. Near a train station and a few bus stops - making getting around by public transportation simple. However... Hotel room safe did not have a lock. Mini-fridge was difficult to use because the handle had broken off. No hair conditioner provided. Amenities (water bottles) were inconsistently re-stocked (Not daily). Thin walls and noisy neighbors made sleep difficult - especially when someone checked out early in the morning, the staff was quick to clean the room, which meant vacuuming at 8am. No carpets, so noise echoed through the halls. I also asked the front desk for an extra pillow and was told there were no extra pillows available. Overall, not disappointed with our stay but would have liked more sleep. If you are looking for a budget vacation, this is probably a strong choice, but I would have paid a little extra for improved service and amenities.
Stayed 5 nights in Mar 2019

10/10 Excellent

The, NC

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and staff very helpful. Convenient walk to the Vatican and San Pietro Train station. Nearby markets and restaurants.
Stayed 7 nights in Mar 2019

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation. Great breakfast.
It is located on top of a hill.Quiet neighborhood.
Stayed 3 nights in Feb 2019

6/10 Okay

Caesar, Dallas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
If you like walking this location is perfectly located near the Vatican. We walked everywhere from St. Peter's square to the Coliseum. Would not have been possible if it were located elsewhere. The staff was very helpful and most speak 2 or more languages which was very helpful. They gave us great recommendations for restaurants and sights to see. The free continental breakfast wasn't great. It's a very skippable amenity. The worst thing about the property though would have to be the beds. The mattresses were very hard and not comfortable in the slightest. All in all it was a decent experience.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Decent location, value for money. Nothing out of ordinary
Stayed 3 nights in Jan 2019