Minibar, in-room safe, individually decorated, individually furnished

Reviews of c-hotels Club House Roma

4 out of 5
c-hotels Club House Roma
Via Andrea Alciato 14-16, Rome, RM

Reviews

8.6

Excellent

Rating 10 - Excellent. 64 out of 138 reviews" "
Rating 8 - Good. 57 out of 138 reviews" "
Rating 6 - Okay. 12 out of 138 reviews" "
Rating 4 - Poor. 3 out of 138 reviews" "
Rating 2 - Terrible. 2 out of 138 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sophia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Club House Hotel for 3 nights and don’t have a single complaint. Check in was easy. Lobby is beautiful. Room was clean and relatively spacious. Bar service was exceptional. The concierge even inquired further on their own about our missing luggage while we were out for the day! About a 7 minute walk to the Cornelia metro station. Overall, a great experience! I would love to come back!
Stayed 3 nights in Dec 2023
Response from Domenico - Guest Relations Manager on Dec 8, 2023
Dear Sophia,Thank you for taking the time to tell us about your experience at Club House Roma.I am pleased to hear you enjoyed your stay with us.Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-Hotels Sincerely,Domenico – Guest Relations Manager

6/10 Okay

Fiona

Traveled with family
Disliked: Amenities
Nothing
Stayed 2 nights in Oct 2023
Response from Club House on Oct 30, 2023
Dear FionaThank you for taking the time to tell us about your experience in our hotel.Please know that your feedback is extremely valuable to us. We use feedback like yours to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing usSincerely,AlessandroResident Manager

10/10 Excellent

Yuxi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had wonderful time in this hotel. Located at quite street, short distance to the metro.
Stayed 5 nights in Oct 2023
Response from Domenico - Guest Relations Manager on Oct 23, 2023
Dear Yuxi,Thank you for taking the time to tell us about your experience at Club House Roma.I am pleased to hear you enjoyed your stay with us.Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-Hotels Sincerely,Domenico – Guest Relations Manager

6/10 Okay

saghar

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Club House on Oct 21, 2023
Dear sahgharThank you for taking the time to tell us about your experience in our hotel.Please know that your feedback is extremely valuable to us. We use feedback like yours to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing usSincerely,AlessandroResident Manager

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The rooms were nice. Staff was friendly and helpful. They had a great breakfast and lounge. They also had a bar which was a nice bonus. Great place.
Stayed 3 nights in Sep 2023
Response from Club House on Oct 10, 2023
Dear RichardThank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Club House on Sep 28, 2023
Gentile clienteLa ringraziamo per averci dedicato del tempo per raccontare la Sua esperienza presso il Club House RomaCi fa piacere sapere che il suo soggiorno nella nostra struttura è stato di suo gradimento. Il nostro personale ne è orgoglioso, perciò apprezziamo la Sua opinione. Ci auguriamo di avere nuovamente l'opportunità di ospitarLa in futuro.Ancora una volta, grazie per aver scelto la C-Hotels. Qualora avesse bisogno di assistenza, non esiti a contattarci direttamente.CordialmenteAlessandroResident Manager

10/10 Excellent

mozhgan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff
Stayed 3 nights in Sep 2023
Response from Club House on Sep 19, 2023
Dear mozhganThank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, booked here after my original hotel was cancelled last minute. Really glad I booked because the hotel was perfect and the staff were great too!
Stayed 3 nights in Sep 2023
Response from Club House on Sep 6, 2023
Dear LaurenThank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager

10/10 Excellent

Chloe

Stayed 1 night in Jul 2023
Response from Club House on Jul 8, 2023
Dear ChloeThank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager

10/10 Excellent

Archaluys

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient.
Stayed 4 nights in Jun 2023
Response from Club House on Jul 3, 2023
Cher ArchaluysNous vous remercions d'avoir pris le temps de nous faire part de votre expérience avec nous.Sachez que votre avis est extrêmement important pour nous. Nous utilisons des avis, comme le vôtre, pour faire évoluer en permanence notre marque afin de procurer à nos clients une expérience encore meilleure.Encore une fois, nous vous remercions d'avoir choisi notre hotel, nous esperòns povoir vous accueillir à nouveau très bientot.Cordialement,Alessandro Resident Manager

10/10 Excellent

Nabih

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, comfy rooms and friendly staff
Stayed 5 nights in Jun 2023
Response from Club House on Jun 20, 2023
Dear GuestThank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager

8/10 Good

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from Club House on Jun 20, 2023
Dear Thank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager

10/10 Excellent

Tomer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Club House on May 29, 2023
Dear TomerThank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager

10/10 Excellent

Jhemilet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, nice customer service, clean rooms, safe and quiet area. We enjoyed our stay in c- hotels Club House. We will probably be back soon
Stayed 9 nights in Apr 2023
Response from Club House on May 9, 2023
Dear jhmelietThank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager

8/10 Good

Constantinos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Room was very small.
Stayed 2 nights in Apr 2023
Response from Domenico - Guest Relations Manager on Apr 29, 2023
Dear Constantinos,Thank you for taking the time to tell us about your experience at Club House Roma.I am pleased to hear you enjoyed your stay with us.Our staff takes great pride in it, so we value your feedback. Our rooms are of different types and sizes to meet our guests' needs.We hope you will visit us again. Again, thank you for choosing the C-Hotels Sincerely,Domenico – Guest Relations Manager

8/10 Good

Mohey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!!
Great customer service, clean and good location, my room was very small but clean , if i didn’t have 2 big luggage it wasn’t gonna be a problem.
Stayed 5 nights in Feb 2023
Response from Club House on Mar 2, 2023
Dear MoheyThank you for taking the time to tell us about your experience in our hotel.Please know that your feedback is extremely valuable to us. We use feedback like yours to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing usSincerely,AlessandroResident Manager

6/10 Okay

Marcus

Business traveler
Liked: Cleanliness, staff & service
Staff was very friendly, housekeeping very good, breakfast also good. Breakfast selection could have more variety from one day to another, not just every day the same or another coffee maker instead of just one for all people. But compared to the room issues that is not important. Room however was very simple and extremely small - width of the room is the width of a door with of a single bed; length of the room is just the length of a single bed the a bit space to open the window without hitting the bed. The room is more appropriate for a cheap motel than a hotel charging such prices per night! Safe also useless since it is very light and NOT fixed to anything - anyone could just grab the safe and leave! Desk - just a piece of wood fixed to the wall; not even enough space to sit anywhere if you have luggage in the room - unusable. Definitely not worth the money.
Stayed 6 nights in Oct 2022
Response from Club House on Nov 11, 2022
Dear MarcusThank you for taking the time to tell us about your experience in our hotel.We have different room types from the smallest SMART to the biggest Junior SuitesPlease know that your feedback is extremely valuable to us. We use feedback like yours to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing usSincerely,AlessandroResident Manager

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort
3 night stay
The hotel was a little hard to find but our suite was nice. The only thing it could use was coffee in the room but other than that we had no issue's.
Stayed 3 nights in Oct 2022
Response from Club House on Nov 11, 2022
Dear JasonThank you for taking the time to tell us about your experience in our hotel.Please know that your feedback is extremely valuable to us. We use feedback like yours to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing usSincerely,AlessandroResident Manager

8/10 Good

Jane

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2022

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty little gem
I ended up in Rome because of a missed flight connection and had nowhere to stay. This was the only decently priced hotel I found minutes before midnight. And it was a little gem. The room was small but comfortable and clean. The receptionist was really nice and even tried to find me something to eat even if they didn't have anything available. He also booked my taxi for the morning. The lady in the breakfast room, Mary I think was an angel. Overall it was a great experience considering I was having a really bad day. Thank you for everything
Stayed 1 night in Sep 2022
Response from Club House on Nov 11, 2022
Dear JoannaThank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager

8/10 Good

Graeme

Stayed 1 night in Sep 2022

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
What a nice place :) Staff at check-in was very kind and helpful. I look forward to breakfast!
Stayed 1 night in Sep 2022
Response from Club House on Nov 11, 2022
Dear SummerThank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager

2/10 Terrible

guy

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Sep 2022
Response from Club House on Nov 12, 2022
Dear GuyThank you for choosing our hotel and for taking the time to provide feedback about your experience with us.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, Sincerely,AlessandroResident Manager

8/10 Good

Marcela

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Conveniently located to the bus station and some restaurants. They gave us one wrong room but compensated by including breakfast. No issues with the other room from the beginning. One thing that could improve is the staff’s attitude in the breakfast room when they repeatedly let guests know that they have to pay for the breakfast, that kept us from having breakfast there again.
Stayed 4 nights in Sep 2022
Response from Club House on Nov 11, 2022
Dear MarcelaThank you for taking the time to tell us about your experience in our hotel.Please know that your feedback is extremely valuable to us. We use feedback like yours to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing usSincerely,AlessandroResident Manager

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, clean hotel. In a great location not too far from the metro station which we used a lot to get around Rome!
Stayed 2 nights in May 2022

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 8 nights in Apr 2022

8/10 Good

Raul

Liked: Cleanliness, staff & service, amenities
Its ok
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very good hotel. Staff were super helpful in any queries we had. Rooms were cleaned every day and breakfast was great with lots of options and so cheap! Breakfast was served with a variety of options on a tray and you were welcome to go up to get extras and other items that weren’t on the tray such as yoghurts, cereal, biscuits, eggs etc. Could easily fill you up until dinner that evening. Would definitely stay again if we visited Rome again. Area is more for those who life in Rome and not tourists but this allows you to experience both tourist areas and their lifestyle. Max 10 minute walk to the metro which is so easy to use. Also max 15 mins walk to some great restaurants. Definitely didn’t disappoint.
Hotel room
Foyer
Lounge area downstairs
Breakfast
Stayed 5 nights in Dec 2021

10/10 Excellent

steven

Liked: Cleanliness, staff & service, room comfort
Lovely little hotel great location
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Georgia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place easily access city centre
The hotel was very clean! The only issue is breakfast was no longer a buffet!
Stayed 2 nights in Oct 2021

10/10 Excellent

Paulus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Rachel B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The services was excellent but they still doing renovations.
Stayed 3 nights in Jul 2021

8/10 Good

Pablo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hotel confortabbile (managment può migliorare)
Il check in è stato fantastico ; veloce, la receptionist simpatica , accogliente ed eficiente/ la camera bella ma con una vista orribile. Mi hanno promesso late check out a mezzogiorno ma alle 11 am mi hanno chiamato per chiedere se ero in partenza
Stayed 1 night in Jul 2021

8/10 Good

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

STEFANEL MARIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Got to the hotel and they are shut down for maintenance as all the doors are covered with brown paper and mixed. The phone number provided does not work. Stay away from this hotel as I have no idea how I’ll get reimbursed.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice inside. Staff was amazing and helpful. The rooms were very clean and organized. Breakfast was great.
Stayed 7 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Staff seems bothered when approached regarding anything, needing extra toilet paper, needing utensils, needing extra or clean towels..
Stayed 6 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2019

10/10 Excellent

magnolia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were nice and helpful.Room bit small but has modern style, organized, had everything you need,bedsheets were nice and housekeeping were great.
Stayed 1 night in Nov 2019

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is very good . near resturants , shopping and the metro station which serves a wide area of the city of Rome and and suburbs which makes all the sights wishing to visit easy to go to. Rooma although small are very well modern and updated . Staff is very helpfull with ditrections to all the sights
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice. Although Canteen staff are very busy at serving breakfast for customers, they are still happy to prepare hot water for me to take out.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service
Clean and close to where we wanted to go during our stay
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really good place to stay right outside downtown Rome. Very clean and comfortable. Walking distance from public transportation. Breakfast was good.
Stayed 8 nights in Aug 2019

8/10 Good

JVZ

Traveled with partner
Liked: Cleanliness
The breakfast was excellent. The location was too far from the city center and a taxi charges between $10 and $12 each way. The train was not working at the time. Our first room was older and the A/C did not cool enough, the door jammed making it hard for us to go in and out, but the staff was very nice and upgraded us to a newer room. I liked the hotel but wish it was closer to town.
Stayed 2 nights in Aug 2019

8/10 Good

Tânia

Liked: Staff & service
Bom hotel
Hotel grande, antigo, estruturado, porém com problemas hidráulicos. Nosso banheiro ficou com vazamento durante toda a nossa estada. Chamamos a camareira, mostramos o vazamento mas não houve solução ou resposta. Imaginamos que esperariam a nossa saída para tentar resolver o problema. No dia do nosso check out, a água do hotel foi desligada pois descobriram outros vazamentos. A recepcionista estava se virando com os hóspedes para tentar se desculpar do problema. Quanto ao quarto, pequeno, porém confortável, com cama excelente, TV grande e boas amenidades no banheiro. Pedimos para esvaziar o frigobar e fomos prontamente atendidos. Chegamos cedo no hotel e fizemos check in com duas horas de antecedência, sem custos e muita boa vontade por parte do staff do hotel. Café da manhã espetacular. Para quem vai sair para os passeios, dá para comer bem e bastante, com muita opções já que o hotel recebe bastante turistas de várias partes do mundo. Uma das moças do café, a Geovanna, é brasileira e nos atendeu super bem todo os dias. Aliás, toda a equipe do café tinha preocupação em saber se os hóspedes estavam satisfeitos e se desejam alguma coisa que não estava no buffet. O pessoal da recepção também bastante prestativo. Limpeza ok. Localização próxima à melhor linha do metrô que dá acesso direto às atrações do Vaticano. Recomendável.
Stayed 5 nights in Aug 2019