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Reviews of Hotel Ercoli

2 out of 5
Hotel Ercoli
Via Collina 48, Rome, RM

Reviews

8.0

Very Good

Rating 10 - Excellent. 58 out of 189 reviews" "
Rating 8 - Good. 82 out of 189 reviews" "
Rating 6 - Okay. 36 out of 189 reviews" "
Rating 4 - Poor. 8 out of 189 reviews" "
Rating 2 - Terrible. 5 out of 189 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Durga, Great Falls

Liked: Staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Ayla

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and kind and there are a number of dining options located close by, no more than a 5 minutes.
Stayed 3 nights in Mar 2024

8/10 Good

MARK DOUGLAS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel (odd on 3rd floor), great base for all the places of interest plus good spot for Uber pickup or close to metro. Rooms good & clean, breakfast really good and staff really great.
Stayed 3 nights in Feb 2024

10/10 Excellent

VALENTIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
renovated rooms. free breakfast
Stayed 1 night in Sep 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. The room was exceptionally clean and well cared for. The tub was amazing and the bed super comfortable. The staff were so welcoming and there to answer any question we had…super helpful. We loved the ambience and meeting people from around the world. Great neighborhood with lovely cafes and restaurants just feet away. Would definitely stay there again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool room in traditional building
Great and friendly staff. It was easy to self check in after 4 pm. Breakfast was cold but had several options. Room AC was strong and room was clean. Bathroom needed some TLC on the fixtures but was usable and clean.
Stayed 2 nights in Aug 2023

10/10 Excellent

Nataliya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ercoli Hotel June-July 2023
We traveled as a family (four people) and stayed in this hotel for three nights. The hotel is located on the third floor of the house. We arrived in the evening and the keys were already in an envelope with my name at the reception. The owners of the hotel are very friendly and kind people. Only one host speaks English. The hosts told me about the sights, restaurants nearby, and dangerous areas of Rome to visit. The breakfasts and coffee were delicious. Our room was clean, service was daily and of good quality. The room had air conditioning which is very good because it was hot in Rome. Unfortunately, our room did not have a small fridge and last night there was no hot water in the shower.
Stayed 3 nights in Jun 2023

10/10 Excellent

Bojan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They know and love their job
Very professional and friendly staff. - We wanted to leave the hotel because of the malfunction that happened, in the end we stayed, after the reaction of the staff, which exceeded our expectations. On every occasion, the staff went above and beyond.
Stayed 3 nights in Jun 2023

10/10 Excellent

Ann, Markham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The Buffett breakfast were very good. We would recommend this hotel to anyone. We won’t mind to come back to this hotel again. Ann
Stayed 3 nights in Jun 2023

8/10 Good

myles

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2023

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem
The owner and staff are excellent, professional, and kindly such that Hotel Ercoli is a gem of a place to stay. It is accommodating, safe, and centrally located. Surrounded by a very good selection of restaurants, access to mass transportation varies from 2 to 10 minutes walking distance depending on whether bus or subway is desired. And, a good variety of shopping is available as well.
Stayed 4 nights in Dec 2019

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
The hotel is in a very good location, walking distance to the heart of Rome and public transport. It is a little tricky to find, as the sign is not very big. The staff was accommodating and friendly. Good value.
Stayed 3 nights in Oct 2018
Response from silvia on Nov 19, 2018
GRAZIE

10/10 Excellent

Samanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Location
The location is very good!

2/10 Terrible

me, england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not reccomend
- terrible room (dirty walls, mold in the shower) - not nice staff (rude and nobody speaks English) I wouldn't recommend the hotel for anyone. The water pressure in the shower was that low that was impossible to take a shower. We had only hot hot water or cold freezing water. When I went to reception to ask what is wrong with it the guy did't speak a word in English. Somehow we managed to get him to the room and show him what is wrong with he shower. He said (show) that everything is fine (!). We managed to get somebody on he phone who was speaking English. Guy on the phone said they can send an engineer in the MORNING!! Luckily we spend there only one night. I asked for the discount cause that was unacceptable. In the Morning they gave me discount of £18 Euros!! And the end we managed to pay less, but I would not recommend this hotel if you want a nice holiday in Rome.
Stayed 1 night in Sep 2017

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
The staff is friendly but it seems as if they clean around 3 or 4 in the morning. We could hear the elevator from our room and anyone else in the vicinity. For Rome, this is probably common but we were woken up every morning due to sounds throughout the hotel. All in all, good place close to termini and villa borghese. Very light breakfast.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal!
I really enjoyed my stay at Hotel Ercoli. The neighborhood felt very safe and very easy to access bus to go everywhere in rome! We were given keys to the the whole building so we could come and go whatever time we wanted. The room was clean, AC and a good breakfast. Overall i enjoyed my stay, very quiet and staff was very nice.

10/10 Excellent

Monika, Ripon UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customers (2polaki)
We really enjoyed our stay at Ercoli Hotel. We were welcomed by very nice men Thomas.the hotel is on the 3th floor. Room was medium size with small private bathroom (shower + sink + toilet). Very clean. Rooms are cleaned every day and towels are changed daily (if needed). Was also surprised with WiFi Internet connection - very good -much better than in other hotels we have stayed. Breakfast ok - tosts, cheese, ham, jams, honey, Nutella, croissants, fruits, biscuits, juices, cereals jogurts and coffee (only disappointed and surprising cappuccino was offered to Italian guests but never to us. Not sure why?). Hotel in walking distance to metro -Repubblica. Easy access to all Rome attractions. Overall we really enjoyed stay in this hotel and would recommend it to everybody.

10/10 Excellent

Joanna, Wolverhampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on
We stayed in Ercoli Hotel for two nights. The hotel is located in a quiet street, very close to the bus stop and not too far from the Termini train station. The staff were extremely friendly and helpful, and nothing seemed to be a problem for them. Tomas is a lovely guy with a great sense of humour. Both rooms and hotel are clean and well kept. The buffet breakfast was the best we had during the whole trip in Italy (cheese, eggs, ham, cereals, fruits and lots more). It was the only hotel, out of the other four we stayed in, which provides tea/coffee making facilities in the room. Overall we would highly recommend this hotel.

10/10 Excellent

Patricia, Warwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem
Gem of a hotel and excellent staff. The owner even came to wake us up one morning to make sure we didn't miss it.

8/10 Good

Jamie, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Budget Hotel
A really good budget hotel in a quiet location, perfect for families. In a lovely old building with marblw floors and an old-style cage-lift. Outside the main tourist areas (hence the peace) but easily walkable to the ancient ruins, Vatican, Spanish Steps etc. All rooms have a very comfortable bed, hair-dryer, shower, TV and kettle. A decent breakfast (something not provided at many budget places) too. Manager was extremely helpful too and happy to let us leave our luggage on our last day after check out so we could make the most of our time.

2/10 Terrible

Alice, LA

Disliked: Staff & service
Rude old man at the front desk who doesn't speak E
I was ready to give Hotel Ercoli an "avarage" score - the location/price is ok, but rooms are tiny and there isn't a lot of staff around most of the time. But today as I was checking out I was treated horribly by the old man in the front desk. I was already annoyed by the fact that he doesn't speak any English and he seemed to think WE were the ones who should speak italian (aren't hotel staff supposed to be able to speak English?) but at least he had been trying to be nice up until this point. I talked to him the day before about paying the taxes before I checked out the next morning and he said he had no change, so if I went out for food and got change I could just pay in the morning. But it turns out I never went out, as I was tired and not hungry. So the next morning told him I just wanted to pay with my card and he flipped out, saying I should have gotten change and muttering things in italian about me. He tried to give me less change than I was supposed to get until he finally took my card and swiped it. He was seriously angry and went on and on saying things like "it's not a million euro!" Excuse me, but is it really my job to have change? Is it really my job to speak your language? This hotel urgently needs to hire someone more professional to deal with their guests.

10/10 Excellent

R & I, Israel, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise behind barely visible hotel sign
Very, Very Good!!! The hotel is a small hotel on third floor of a residential building. We stayed for 8 nights. There are no bold signs with the hotel's name or the hotel's presence at all. Don't expect to find a fancy lobby or any other public area, except for a very clean and nice dining room for the breakfast. But we did find the most helpful and warm staff who were happy to provide answers to any questions we had, as well as good advice. The room was small, very clean, and had everything we needed, (electric kettle with cups, some tea bags and sweeteners, safe, hair dryer and e x c e l l e n t bed). It is very close to Piazza Fiume with many buses to any part of Rome, and some more buses on the streets nearby. Following the owners advice, we used the one time tickets and not the multiple day tickets. Most of the the time we walked (e.g. to the Colosseum, The Ghetto, Piazza Navona or the Spanish Steps). My opinion is that this is the best way to see and feel these friendly people and the city itself. We definitely will stay here again if we ever visit Rome again.

8/10 Good

patricia

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all as specified in the offer
Breakfast is excellent, staff is at your service, clean, location pretty good (the closest metro station 10 minutes walk, bus station nearby hotel). Recommendation

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveler

Disliked: Room comfort

10/10 Excellent

Rachel, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in Rome
Perfect hotel in perfect location, just, please fix the broken toilet seat and the shower, so hard to get the right water temp. I would still go back there over all the other hotels esp. For the great price and great breakfast.

10/10 Excellent

ID, Europe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we needed.
Great hotel for our short family trip. Clean, great location with easy access to all we wanted to see. Really friendly helpful staff and a good big breakfast, so it covered all we needed.

10/10 Excellent

Xin, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good service and breakfast
I like it very much. The room and service are extremely good.

6/10 Okay

Verified traveler

Disliked: Room comfort

6/10 Okay

Kim, NB, Canada

Liked: Cleanliness, staff & service
Definitely and experience - Some good, some not so
This hotel is a definite keeper if you are only there for a short stay. Room was very small for a big person like myself. 6'3" and over 250 lbs but was clean, quite and had everything a person needs for staying a short stay. You would definitely need to know where you are going to find it but our driver seemed to know Rome like the back of his hand. As we were travelling for three weeks we had a fair amount of luggage. It barely fit in the really cool lift or our room.The Price was right, accepted credit cards, continental breakfast included was great. Internet was real sketchy...... a hit and miss for sure. The only surprise was the size of the room.

10/10 Excellent

Matt, New Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel, Good Location, Good Price
The man who works at the front desk is very nice. Every evening he made some sort of joke about having spaghetti for breakfast the following morning. My girlfriend and I are in our early 20's and we were able to walk from the hotel to any part of Rome with ease. It is approximately 2 miles from the hotel to the Vatican but there is so much to see between the two points that you don't even notice. I would suggest taking at least two days to see all of the major attractions in Rome. In one day we went from the hotel to the Spanish Steps, Piazza del Popolo, the Vatican Museums, the Sistene Chapel, St. Peters Basilica, St. Peters Square, Castel Sant'Angelo, the Pantheon, and the Trevi Fountain. In the second day we did Santa Maria in Maggiore, the Colosseum, Palatine Hill, the Roman Forum, the Trojan Column and the Trevi Fountain again, but at night. If you had three days I would suggest making the Vatican Museums and St. Peters Basilica a whole day. IT IS DEFINITELY WORTH THE FIVE EURO TO WALK THE 551 STEPS TO THE TOP OF THE BASILICA. The view from the top is amazing, you can see out over all of Rome. Bathroom was cleaned daily. Breakfast was the same every day but good, and it allowed you to eat as much as you wanted so you would be set until late in the afternoon. Hotel is on the third floor of the building, he gives you a key to the street door in case you are out in the city until late like we were. Only thing that wasn't great was the beds, they are a little hard.

8/10 Good

B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben fünf Nächte in diesem Hotel verbracht. Es war total angenehm. Nur beim Check-In hatten wir kurz Panik, da wir außerhalb der Servicezeiten dort ankamen und keiner uns zunächst die Türe aufgemacht hat. Letztendlich hat uns dann ein Hotelgast weitergeholfen. Momentan sind noch Renovierungsarbeiten, aber sonst war alles im Großen und Ganzen total in Ordnung. Weiterempfehlung 👍
Stayed 5 nights in Jan 2024

10/10 Excellent

Mohamed

Traveled with family and small children
Liked: Staff & service, amenities
Excelente
Stayed 3 nights in Jan 2024

8/10 Good

Graziano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Ibrahim

Traveled with group
Stayed 1 night in Dec 2023

8/10 Good

Delphine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un très bon accueil de la part de l'équipe hôtelière. Un séjour bien agréable.
Stayed 5 nights in Oct 2023

8/10 Good

Yvon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem encounter with that location was a very nil reception on arival. Ring at the door and nobody answer make you feel in trouble. For the rest of the experience we were plenty satisfied. Very helpfull to get a taxi to the train station even it seem a miracle to get one.
Stayed 2 nights in Oct 2023

6/10 Okay

ÍCARO

Traveled with family
Liked: Cleanliness
Hotel mediano
Não foi uma experiência agradável, pois a recepção só funciona na parte da manhã. Fora disso, você entra com código para a porta e a chave é deixada no corredor. Chegamos tarde e saímos cedo no dia seguinte, só voltando à noite. Nisso não tivemos contato com ninguém do hotel, parecia um local abandonado. Me enviaram e-mail o qual eu respondi, mas não obtive retorno. Tentei falar por whatsapp com um dos responsáveis pelo hotel e me disse para ligar para um número italiano que seria da recepção, mesmo eu explicando que na itália eu só tinha pacote de dados, e não de voz, de maneira que só poderia mandar mensagem por whatsapp, que o hotel não tem. Só no terceiro dia apareceu o sr. Riccardo para nos receber e cobrar a taxa turística. O café da manhã é bem simplório, sequer há uma fruta. Acho equivocado chamar de hotel, seria no máximo um B&B. Nos dias seguintes, mal aparecia alguém para prestar algum auxílio no café da manhã (ex.: máquina de café emperrou). Não foi ruim, considerando que passamos o dia na rua e só voltavamos a noite. Mas ficou uma sensação de que o hotel ficava largado.
Stayed 4 nights in Aug 2023

6/10 Okay

Tine

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

Sonia Sala

Traveled with family
Pensaba que estaba más centrico
Stayed 3 nights in Aug 2023

8/10 Good

Simone

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Personale gentile, buon rapporto qualità prezzo, buona pulizia
Stayed 2 nights in Aug 2023

10/10 Excellent

PIERANGELO

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto ok.. eccetto la brandina
Stayed 1 night in Jun 2023

8/10 Good

Romain

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très sympa et très arrangeant. Petit déjeuné correct.
Stayed 2 nights in May 2023

8/10 Good

Gilles

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2023

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion, las instalaciones son muy comodas y el personal del hotel es super amable y nos ayudo muchisimo en planificar los dias en roma.

8/10 Good

Stefano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piacevole
Struttura posizionata molto bene per visitare la città; la struttura è semplice ma gradevole, con tutto ciò che serve x dormire e una colazione semplice. Mostra i segni delle stelle assegnate, quindi con un po’ di adattamento si trascorre bene il soggiorno. Elogio cortesia e pulizia.
Stayed 2 nights in Apr 2023