Ratings based on 7 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.9 Service & staff
2.9 Room comfort
3.3 Hotel condition
They paid and stayed.
for Couplesby weekend traveler from Italy
Good choicePosted Jun 5, 2013 on Hotels.com
Good position, close to centre and Termini station. Neighborhood feels safe. Staff very friendly and helpful. Room on the street, but not noisy at night. Only remark, the room was not very big - yet, definitely worth the money.
for Everyoneby A verified traveler
Near TerminiPosted Jan 8, 2013
Pros: Near Termini
Room was a bit smaller than advertised. The bathroom facilities very limited. I've had better value for the price at hotels in the Termini area.
Not Recommendedby A verified traveler from Las Vegas
Beautiful Pictures but Ugly PeoplePosted Apr 1, 2011 on Hotels.com
The site for Hotel Gabriella is misleading only in this, the people are horribly RUDE! There was only one man working there that was actually polite to us. They treat you like a prisoner where every action is monitored. The women who manage the place are sisters and completely unprofessional. The one has her children running around the place and the other is no less than a tyrant. Having paid good money to stay in the hotel, I deserve to be treated like a human being. Again, the room was nicely designed and clean. The breakfast room was quaint, however not worth paying for so I suggest not adding it to your room package. There is a great restaurant across the street called TRossi that has a great breakfast menu and very affordable. I had friends staying in another hotel that came over to meet me before we went out. They were not even allowed to step foot in my room while I was getting ready! Our room was the first one near the desk! It is not like they were going to stay the night. I think the lack of good common sense and judgment on the part of the staff makes this hotel not worth staying in. You cannot put a price tag on being treated nicely.
Not Recommendedby A verified traveler from Tennessee
mixed feelingsPosted May 31, 2006
Location a plus for convenience to train station but not convenient to major sites. Smallest shower stall I've ever seen. Room was clean and maintenance requests were responded to quickly (needed a new drain stopper and shower faucet). Satisfactory breakfast buffet. Staff helpful with restaurant suggestions. Overall was priced too high for quality provided.
Not Recommendedby A verified traveler from Orlando, FL
Annoying bed and showerPosted May 15, 2005
While the hotel is a good location for getting places, it's not a nice side of town. The service was extremely friendly and the breakfast tasty, but what good is that when the shower goes from scalding hot to freezing cold, back and forth, endlessly. Plus the shower was extremely moldy. The bed was two mattresses pushed together, so that made it uncomfortable for a couple as well.
Recommendedby A verified traveler from New York, NY
Clean efficient but small roomsPosted Apr 20, 2005
The hotel was clean and efficient. Room was small however. Will recommend it to other people since I did not encounter any issues at the hotel.
Not Recommendedby A verified traveler from Austin, TX
friendly people, but will stay in another part of town next timePosted Apr 20, 2005
the staff at hotel gabriella is very pleasant and accomodating, yet the hotel is located in an old building with 3 other hotels in a not so great part of town