Ratings based on 81 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Colchester
Nice hotel within walking distance to attractionsPosted Oct 19, 2014
Pros: Clean, friendly staff and excellent food
Had a wonderful 4 days in Rome with the hotel ideally situated near most attractions. Within walking distance of the Vatican and main shopping area's.
for Everyoneby A verified traveler from miami , fl
Great hotel and staffPosted Oct 17, 2014
Exelent hotel amazing staff , great location , good breakfast
for Everyoneby A verified traveler from Markham, Ontario Canada
Lovely Hotel conveniently located near the VaticanPosted Oct 15, 2014
Pros: The location
Cons: Customer Service
Location: Walked to Vatican City. Was also near the Piazza de Popolo but we were too tired to walk back to the hotel afterwards so took the Metro.
Had a wonderful stay at the Hotel Metropolis but my last impression with customer service was not very good. Arrived early on Friday morning for a two nights stay. Checked in but rooms were not ready so our luggage was stored away until rooms were available and was placed in our rooms on arrival back to hotel late that night. Rooms are quite spacious and clean. On Saturday morning after breakfast (which was quite good) went to the reception to book a taxi for the airport on Sunday morning. Went to the desk but the receptionist was on the telephone so left to use the internet in the meantime. Returned to the desk approx. 15 minutes later but the receptionist was still on the telephone, she didnt show any acknowledgement that she would be with us shortly. A serviceman with a tool in his hand was also waiting to speak with her. He couldn't wait any longer and left. Another hotel guest came to the desk and she also waited and eventually left. We had been travelling for the past two weeks in Southern Italy and Sicily staying in different hotels in 6 cities and had never experienced such poor customer service until that day. That same clerk was very pleasant and professional and had checked us in the previous day so I was quite surprised with her level of service the next day.
for Everyoneby A verified traveler
Nice hotel close to the Vatican. Very comfortablePosted Oct 9, 2014
When we arrived we were given a free upgrade to a suite. Our room was beautiful with a round Jacuzzi tub and a comfortable sitting area.
for Everyoneby A verified traveler from Dunedin, NZ
Excellent area.Posted Oct 4, 2014
Pros: Great vicinity, staff very helpful, breakfast great, all you need for a huge day walking the tourist spots.
Location: Close to lots of tourist attractions, easy to get to others further away.
The hotel was in a great area close to all the tourist attractions we wanted to see, most of them within walking distance. Staff were so helpful with all our requests and information on where to go and what to see. Thanks so much for a great stay.
for Couplesby A verified traveler from Colorado
Nice hotel in a quiet section of townPosted Sep 25, 2014
Pros: location, staff, cleanliness
Cons: the bed was as hard as a rock
Nice hotel, decorated in a modern style. Very clean. Love the location. After being shoved around Rome most of the day, was nice to come back to a quite location. Good restaurants within a 10 minute walk. 15 - 20 minute walk to the Vatican, and other sites. The room was a normal European sized room, nice bathroom. The bed, however, was rock hard - was like sleeping on the box spring. The staff was great, very courteous providing whatever help we needed. Unless you need to be very close to the action, I'd highly recommend this hotel
for Everyoneby A verified traveler from Los Angeles
Hotel Metropolis is 4-StarPosted Sep 24, 2014
Pros: Clean modern rooms and an excellent full breakfast.
Cons: The room doesn't have a chest of drawers -- only a closet to hang clothes. The concierge touts the bad Green Line Hop-On-Hop Off tourist bus.
Location: The location is fine -- about a 10-minute walk to the Vatican, about 15-minutes to the restaurants in Pizza Navona.
The Hotel Metropolis is new, modern, and comfortable. The breakfast is excellent. The location is fine -- about a 10-minute walk to the Vatican, about 15-minutes to the restaurants in Pizza Navona. However, the best place to eat is a small restaurant a block-ans-a-half away at 55 Viale Giulio Cesare.
for Everyoneby A verified traveler from london
Great hotel but avoid rooms on 4th floorPosted Sep 21, 2014
Cons: Nothing.My observations about the room are only relevant because we were on 4th floor. Another room with a regular window would have been fine.
Location: 20 min walk to Vatican City.5 minute walk from Lepanto metro.Using the Leonardo Express door to door took about an hour from Fium.Not many restaurants
ROOM: The good - it was clean and had sufficient space for two on a short break. The not so good - Was on 4th floor and only had one sky light and the en suite had no windows (not unusual) however with a very dark brown tiled colour scheme. My travel companion, was partially sighted and really struggled with basic things like getting dressed and also putting on her make-up because it was so dark in the room. I was fine because on holiday I adopt a relaxed appearance but I even I struggled with putting in my contact lenses and when I dropped and earring on the floor I thought it was lost for good! For holiday as you aren't there for long this wouldn't be a problem but if I was there for work and so would need to care about my appearance and also need to work in my room, this would have been a real problem. Also, they had one lift which was also used as the service lift so you could wait for a while. STAFF and SERVICE: Fantastic. Like a boutique hotel but on a small scale. Room was clean and had sufficient basic toiletries if you are flying on a budget airline. The staff were all friendly, helpful and coped with my very poor Italian. Breakfast was excellent and we had a quick lunch there before our return to the airport and that was also very good.
for Everyoneby A verified traveler
Close to Vatican and very close to Subway stationPosted Sep 20, 2014
Good location as mentioned only criticism is room cleaning - they tended to leave it late in the day to do the rooms so you were arriving back for a rest and they were just starting the room, told them not to bother on 2 days
for Everyoneby A verified traveler from Rome
5 Days in RomrPosted Sep 17, 2014
Really great hotel in safe location. We had a back room so heard very little noise. Not like being in a big city at all. Room was not over large but adequate for our stay. Lepanto metro close by too. Buses outside. Breakfast first class and staff very friendly and helpful. Would certainly return.