Ratings based on 177 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.6 Hotel condition
They paid and stayed.
for Couplesby Prev from Johannesburg, South Africa
Pleasant stayPosted Oct 11, 2013
Pros: The very entertaining young man that was the night concierge.
Cons: The linens were a bit dusty
Location: Amazing restaurant called Gauchos about 700 m away - stunning black pepper steak.
The hotel is not much to look at but the friendly staff, reasonable rooms, ample parking and proximity to the city made for a good experience. Breakfast was also really nice.
Jan 15, 2013 by Enrico Giotta
Dear guest, thank you for your positive comment, we are happy to have made your stay so a good experience. Hope to see you again in Rome…. Best regards
for Everyoneby A verified traveler
Worst stay EVER!Posted Sep 18, 2013
Staffs weren't nice, few were very rude, the "nice" ones were pretenders rather sincerely nice. They tried to sell us EVERYTHING of their services, made us feel like we were in an used car dealership! Room's walls were not sound proof, we literally heard every tiny bit of noise from our neighbors.
Jan 15, 2013 by Enrico Giotta
Dear Customer, Thank you for your comment, I regret that you have a negative experience. About the reception staff is very rare that is considered so negatively (see comments from other customers) Getting it right, the reception has a duty to inform and help and make the vacation of our clients as comfortable as possible, and if you are not interested about the information you could simply say ... "I'm not interested thank you." For the room we have different style of rooms for every budget and you could choose the one with the facilities and location favorable to you. Best regards
for Familiesby A verified traveler
Nice Family hotel.Posted Jul 25, 2013
Pros: The area was kept clean. The restaurants too were very clean.
Cons: The bathroom sink had water clogging. There was no free Wi-Fi we had to pay 9 EUR for 24 hrs. we used only 2 hrs as we were out the entire day.
Location: The location was ok. About 10min walk to the bus stop and then about 20-25 mins by the public Bus to the Vatican.
Breakfast was very good. But only for 3 days max as, they do not change the menu. Did not like the toilets as there was water clogging in the sink.
for Everyoneby A verified traveler from UK
Clean but extremely noisy hotelPosted Jun 7, 2013
Pros: Clean and tidy and the location wasn't too bad for the price we paid
Cons: The WiFi is very expensive, the hotel is very noisy overall and you have to get up quite early if you want to enjoy the buffet breakfast
Location: Its a good 30 minutes by train from the city center
We stayed in may this year (2013) and the hotel was very noisy but clean and well maintained if a bit dated. The rooms are quite dated but the rest of the hotel is nice enough although the WiFi is very expensive if you need to use it at about 10 euros for 24 hours and even though the booking stated that we would receive a 1 hour WiFi voucher free of charge we found out that the hotel provided no such vouchers. The hotel is very noisy in the morning's as everyone seems to rise at about 6-7 am and the walls are quite thin, so don't plan on having any long lie ins. The location wasn't bad taking about 30 minutes to get into the city centre using the train rather than the buses as although the trains were rarely on time the buses where far worse contrary to the recommendation's of the hotel staff.
Worst Hotel Ever!Posted Jun 1, 2013 on Hotels.com
Awful, loud, dirty, old. Did not look like any pictures I saw. Walls made of paper, dirty, broken down chairs on "Patio", broken glass on patio. Awful! Worst two days of my trip!
for Familiesby A verified traveler from texas
away from DowntownPosted May 16, 2013 on Hotels.com
Stay was good. beds need upgrading. the cost for wi fi was too much it is $10 per person per device so if you have 2 cell phones and 1 laptop it cost $30 per 24 hrs that is way over the top.
Jan 3, 2013 by Mino
Dear guest, Many thanks for your general positive comment, concerning the cost for wifi probably you booked a basic standard room, if you’ll book a classic one the wifi is included. About the distance we are not so far in fact in max 30 minutes by bus or underground you can reach the Vatican city and the city center. We hope to see again in our magic City !!! Bests Regards
for Everyoneby Rp from London, UK
Not worth the four star ratingPosted May 12, 2013
The hotel was about 40-45 minutes from the vetican and Rome city. The room and the hotel was no where near the 4 stars it was advertised. Firstly the room decor was very generic with magnolia walls. The double bed was to singles combined. Secondly the entrance and the reception area did not befit the hotel rating the reception area was too cluttered. The staff were very good and helpful.
Recommendedby jefe from new zealand
Posted May 2, 2013 on Hotels.com
overall a very average experience... Hotel is on Cosmos's tours as first hotel you stay in..disappointing for first impression of rome/Italy...too far from city.. no decent shops or restaurants in surrounding area..noisy rooms...cleaners were more friendly and smiling than the front line reception staff...would not stay there again.. :(
Recommendedby Edwards from Devon uk
Posted Apr 27, 2013 on Hotels.com
This hotel is a lovely place to stay. We found the language barrier no issue and each staff member were helpful and friendly. There is a walk to the bus stop which is quite easy to find. Be aware the bus gets very busy at times.
Recommendedby A verified traveler
Posted Apr 4, 2013 on Hotels.com
Better information and map need to be displayed on the internet for people trying to get to the hotel on public transport. Our room was very small and cramped considering the amount we paid. As we had to leave before breakfast was served, we asked for a breakfast box and it was pityful! NOT value for money.