Sundeck

Reviews of Hotel Santa Maria

3 out of 5
Hotel Santa Maria
Vicolo del Piede, 2, Rome, RM

Reviews

9.6

Exceptional

Rating 10 - Excellent. 644 out of 783 reviews" "
Rating 8 - Good. 122 out of 783 reviews" "
Rating 6 - Okay. 11 out of 783 reviews" "
Rating 4 - Poor. 4 out of 783 reviews" "
Rating 2 - Terrible. 2 out of 783 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelli

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a quaint hotel and with the friendliest staff! We loved the location. Great water pressure in the shower and comfortable bed. Lovely courtyard area too.
Stayed 2 nights in Mar 2024

2/10 Terrible

Silvana

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Our room was called a “suite” but it was actually an attic. I’m only 4.11” and I hit my head getting into bed.
Stayed 1 night in Feb 2024

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect and stunning! A real gem in a very busy part of Rome! You could sit in the courtyard 30 metres from the huddle and bustle and not hear a thing! But walk out through the vine lined private road and be in the heart of things! Staff were absolutely fantastic and I would only ever book at this hotel in Rome, with question fantastic!
Stayed 2 nights in Feb 2024

10/10 Excellent

Cassie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Rome. Staff amazing. Breakfast crew and food - the best. Walking to all major sights and lots going on around the area. Felt very safe.
Stayed 6 nights in Feb 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the first moment of arriving and being greeted by the staff. We were shown to our room and they made us feel very at home. The staff serving breakfast are super friendly and like to have fun. They make great coffee drinks to order. Conveniently located in the Trastevere area it 's a hidden gem.
Stayed 3 nights in Jan 2024

10/10 Excellent

Angela

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel Santa Maria is the PERFECT place to stay while in Rome. You are away from the craziness of all the people visiting Rome. The location is tucked away on a side street in Trastevere. When you walk through their gate, you are taken into the serene atmosphere of this well taken care of hotel. Service and staff were spot on. You will have the BEST Aperol Spritz at their daily Happy Hour. Will definitely be going back on my next visit to Rome.
Stayed 1 night in Dec 2023

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about the resort.
Stayed 2 nights in Oct 2023

10/10 Excellent

Charles, Kenai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at the Hotel Santa Maria. The location, Trastevere, is perfect. My wife and I are 65 and had no trouble walking to the Vatican, Trevi Fountain, Spanish Steps, Pantheon, Colosseum, and other areas we wanted to visit. The neighborhood restaurants (many) are excellent, and attract more Romans than tourists--particularly on weekends. Takeaway food is close and excellent. Trastevere feels more like a small Italian town than a part of a big city. The area around the hotel is somewhat of a party zone for younger people, but noise is not a problem because the hotel is off the street and behind locked gates. The courtyard surrounded by the hotel rooms is shaded by a grove of productive orange trees, and we had breakfast there each morning. The staff is very friendly and helpful (directions, taxis, and general advice). The rooms are not fancy, but are nice. Overall, a classy place for the moderate price. I would recommend the hotel to anyone, and think it would be particularly nice for children (safe area to play away from traffic and great breakfast).
Stayed 8 nights in Oct 2023

10/10 Excellent

GIANLUCA, Berkeley Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique open area within hotel that stays quiet even though in the heart of such a happening location.

10/10 Excellent

GIANLUCA, Berkeley Heights

Stayed 1 night in Oct 2023

10/10 Excellent

Anita, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was just amazing. The location is very good in the centre of Trasteverre. The staff from the front desk, to the breakfast staff and the Happy Hour staff were all amazing. Breakfast was included and had a great variety of items. The first night we had great Aperol and Limoncello Spritz's. The rooms themselves are pretty basic but you really don't spend much time in them. The courtyard was shaded and cooling. We had wonderful and very quiet sleeps. Would definitely stay here again. Thanks.

10/10 Excellent

Tom

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Rome
Fantastic gem in the heart of Rome. Front desk personnel Armando was extremely kind as well as all of the staff including breakfast/happy hour crew :)
Stayed 2 nights in Sep 2023

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Loved the breakfast, happy hour and friendliest staff. Reception guys were always so helpful with our travel plans and booking reservations for dinner and even with our train tickets. Wonderful place to stay ,,, and work. It really shows.
Stayed 2 nights in Sep 2023

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful special property in the fast pace Rome area. 3-star Hotel but felt and performed better like 4-stars. Exceptional staff and people! Will return.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ahman

Stayed 4 nights in Aug 2023

10/10 Excellent

Ellen

Traveled with family
Liked: Amenities
Excellent location with very friendly staff. Close to everything. Would definitely stay again when in Rome.
Stayed 2 nights in Aug 2023

10/10 Excellent

Moira

Stayed 5 nights in Jul 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay. Highly recommend.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the fact that the hotel is secure, and has some really nice shared spaces - namely, the beautiful courtyard and air-conditioned lounge and bar areas.
Stayed 2 nights in Jul 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Hotel Santa Maria could not have been better!! The staff were so friendly and helpful--made us feel very welcome and at home. The front desk staff were fantastic--I wish I would have gotten their names. The cafe staff--Norman, Marvin and Kevin were incredible! If we ever return to Rome, we will be staying at Hotel Santa Maria! Grazie Mille! The AuBuchon Family (Rooms 3 & 4)
Stayed 2 nights in Jul 2023

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staffs are very friendly and helpful. The room is very clean, reasonable size, and the shower is great. The breakfast is excellent. There are many wonderful restaurants and gelato places within few minutes walk. Within 30-35 min walk to the colosseum, Vatican and the Spanish square. We really enjoyed the stay. The wifi signal is a bit weak inside the room. So if you want to stream any video, could be an issue, The Trastevere area is vibrant, lots of graffiti but very safe. We really like the area.
Stayed 5 nights in Jun 2023

10/10 Excellent

Julie, ANNAPOLIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely hotel! Clean, beautiful and comfortable. All amenities are thoughtfully placed: outlets, wall hooks, towel racks. Breakfast was super- scrambled eggs, prosciutto, pastries, coffees-served in a courtyard with orange trees. Highly recommend!
Stayed 1 night in Jun 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in the middle of Rome
We enjoyed our stay at the Hotel Santa Maria. It was similar to a bed and breakfast experience with exceptional staff and a charming setting.
Stayed 4 nights in May 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Actually the property looked very interesting, historic, with a charming garden and very helpful staff (at least Adriano, the receptionist, who was the only person I interacted with). Unfortunately, Expedia sent me a reservation verification but when I arrived, there was no reservation and no possibility for a room of any sort at the hotel. The Santa Maria manager said that they had informed Expedia that they were fully booked, but Expedia gave me a reservation anyway. I lost two or three hours of time as the receptionist and I called a dozen places until we found a hotel that had a vacancy at a similar price. Keeping in mind that the last 500 meters from the taxi drop-off point to the hotel consisted of a cobblestone pedestrian walkway that I had to carry luggage by myself through, I was extremely disappointed and unhappy with Expedia's providing me with a bogus reservation. But, the hotel looked very appealing.
Stayed 3 nights in May 2023

10/10 Excellent

Stacey

Stayed 1 night in Apr 2023

10/10 Excellent

janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the best I have stayed at. The grounds were beautiful. The staff really makes your stay great. They are all so friendly. The breakfast was awesome and evening drinks were fabulous. Thanks to Armando, Gennaro, Kevin, and all the other staff members that made our stay so wonderful.
Stayed 2 nights in Apr 2023

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was quite large and the grounds were safe and the location was very walkable to fun areas! And the included breakfast was great and the happy hour buffet included with purchase of a drink was a great deal for a snack. Cheers to bartender Kevin who explained different Italian wines to me and allowed me to practice my poco/limited Italian on him!
Stayed 3 nights in Apr 2023

10/10 Excellent

Kalina

Traveled with partner
Liked: Cleanliness, staff & service
This was a beautiful and comfortable refuge from the business of the city. The staff was lovely and helpful. It couldn't have been better.
Stayed 2 nights in Mar 2023

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Betsy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel was AMAZING! From the service, to the accommodations, to the breakfast, it far exceeded our expectations. It is also in the perfect location for restaurants and night life. We will definitely recommend it to any of our friends planning a trip to Rome!
Stayed 4 nights in Feb 2023

10/10 Excellent

Jan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location.

6/10 Okay

Claudia

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an excellent area, surrounded by restaurants and nightlife. The staff is very friendly and helpful. Everything was really well during my stay. Best breakfast ever!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem!!
Every aspect of my stay was lovely!!!!
Stayed 3 nights in Nov 2022

10/10 Excellent

Sunil, San Ramon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an ideal location for visiting Rome, right in the heart of Trastevere. The location is gated and safe and managed brilliantly, 24 hours. The area around the hotel is teeming full of restaurants, bars, pastries, pizzas, open long into the early AM. The hotel is unique in its garden like setting, a nice happy-hour lounge, good breakfast, and most of all the best staff. The staff is excellent, very helpful, knowledgeable and go out of the way to make you comfortable. This place is highly recommended and my family and I will stay there again in the future.

10/10 Excellent

Janine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel I would recommend to anyone! The place used to be a convent, so you feel very quiet and safe inside the compound, with its lovely gardens and courtyards. You almost forget you're in a bustling neighborhood of Rome! Our room was next to the solarium, where we had our appertivos on several evenings. So beautiful! The staff was excellent. We were picked up at the airport and our (heavy) bags carried for us to the room. The room was quite large and the bed was comfortable. Nothing fancy, but very nice. My only complaint was the plumbing smell in the bathroom (but I think this is an Italy thing, since we encountered it elsewhere as well). Breakfast was great, and everyone was genuinely friendly and helpful. We stayed at an upscale hotel later (for 3x the price), and all in all I much preferred the Santa Maria.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent little hotel in fantastic area of Rome. Super friendly and accommodating staff. The best area to walk around, eat, drink and watch people is right outside the hotel in Trastevere, which is a quiet oasis in the middle of hustle and bustle.
Stayed 2 nights in Oct 2022

10/10 Excellent

carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Santa Maria is a haven in the middle of crazy restaurants and shops abounding in the Trastevere neighborhood. The staff are unbelievably helpful and friendly. Highly recommend!
Stayed 7 nights in Oct 2022

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place
Firstly Kevin makes the best aperol spritz. Loved the large courtyard setting, check-in easy, very comfy room and loved the almost bohemian neighbourhood. Would love to come back for a longer stay.
Stayed 3 nights in Sep 2022

10/10 Excellent

Anthony

Stayed 4 nights in Sep 2022

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great neighborhood and loved everything about it. Highly recommend.
Stayed 3 nights in Sep 2022

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
Quiet location unhip neighborhood. Love the orange trees and outdoor sitting area. Very friendly staff.
Stayed 2 nights in Sep 2022

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there were very friendly, the location is very close to a lot of touristic attraction. I love the breakfast and the happy hour at the outdoor court yard. this hotel is a hidden gem, great for family. I will definitely come back
Stayed 2 nights in Aug 2022

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Claudia

Stayed 2 nights in Aug 2022

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place of calm in the center of an active area. Gated community exclusive feeling. All the excitement of the city within steps and an oasis of calm at the hotel. So quiet and peaceful. Such mastery on the cappuccino art. Great happy hour spot.
Stayed 2 nights in Aug 2022

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly welcoming and helpful. Found the area not as clean as centro Rome. But it did have the best meal we had all week and the best rice balls ever! right around corner at Trattoria 29. Felt safe at hotel as it is gated. The hotel courtyard was very pretty and the free breakfast served there was really lovely. Served with white linen and silver. A great start to the day. Also took the free bikes on site out for the day and really enjoyed biking around. We are glad we stayed here and would recommend this property as it was a lovely little quiet oasis in a busy city, also very close to the river, more variety of food around, like a great Taco place down the alley and less expensive and less crowded than Rome. Special shout out to Tiziana who offered a lot of advice pre-trip as well.
Stayed 2 nights in Aug 2022

10/10 Excellent

Yu

Stayed 3 nights in Aug 2022

10/10 Excellent

Todd, sacramento

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with lots of restaurants and things to see, friendly staff and very quaint. Evening happy hour was perfect for us
Stayed 1 night in Aug 2022