Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
4.8 Room cleanliness
3.8 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by Christelle from UK

ok location for business stay

Posted Nov 16, 2013 on Hotels.com
The hotel was comfi enough, the room I was in had been repaired and you could see marks all over the room. Everything was working. Overall rating ok for business stay
5 out of 5
for Everyone
by Sherri from Mississippi, USA

Great hotel for everyone!

Posted May 31, 2013
Pros: The rooms were very comfortable and clean. The hotel restaurant was very good.
Cons: location
Location: see above comments
The hotel is about 30 minutes outside of Rome, which we didn't notice when booking. We searched Rome hotels and it was listed. Getting to and from the hotel and the train station was a challenge! After 3 days there, I'm still unsure the best way to travel this route. We took the train to Pomezia station and then a bus to a stop close to hotel. But we did have to walk a ways dragging our luggage and under an underpass which did not feel safe. A taxi would be better but is more expensize! The hotel is beautiful! The wifi only works in the lobby though.
4 out of 5
for Business Travelers
by Dylan

This traveler left a rating score only Posted Apr 25, 2013 on Hotels.com
3 out of 5
by A verified traveler from Perris

Great looks but needs to pay attention to details

Posted Oct 22, 2009 on Hotels.com
It is kind of hidden but once we found it we were impressed with the overall look of the hotel and our extremely beautiful room. Unfortunately, the paid Internet did not work for the 3 days we were there and the free WiFi downstairs is limited to a little corner in the back of the hotel. The pay per view movies did not work at all during the 24 hour period. We tried 6 movies and all would stop midway... click resume and it would start over. It is not walking distance to food or transportation. The Best Western website clearly says Airport Shuttle but there is not. It was 65 Euro for myself and daughter for an early taxi and 65 Euro for my husband for his late taxi. The driver was nice but we could have stayed closer to the airport for less. The elevator was broken each day so used the service elevator. The fax was broken so I could not get my boarding pass faxed to me. They gave me an email address but both conceriges on duty could not access the email. The restaurant is Amazing. We ate dinner 3 nights in a row and each meal was absolutely delicious. The restaurant made the whole stay. We did not have hot foods at our breakfast buffet we assumed that was typical since two of our other hotels during our trip also did not provide eggs or bacon (the bacon we did get was not cooked USA style so no loss). Best western really needs to correct the Airport shuttle amenity listed on their website. We will attempt to get reimbursed for our taxi to the airport due to that erroneous information.
3 out of 5
by A verified traveler

Good for business, not so much for tourism

Posted Sep 26, 2009 on Hotels.com
We stayed here because it looked like a nice hotel, and we got the price very cheap on hotels.com compared to the Best Western prices. Although it was far from Rome, the hotel said it offered a shuttle to the train station so we tried it. On the train from Rome to Pomezia, we called the hotel, but they said they didn't have a shuttle driver that day. But they could call us a taxi. We weren't interested in paying 30+ Euro for a taxi. That's why we took a bus to Termini, and a train to Pomezia/Polomba. We waited for a bus, and it took us the 8km to Pomezia and we walked 10 minutes with our luggage, a stroller and baby down a hill through a highway off/onramp with no ped x-ing and finally got to the hotel. The next day we asked for a shuttle to the train station, and again, they had no dri1ver. But we found a Cotral bus that took us to Laurentina Metro stop in Rome for 1.90 The hotel is nice, the service is pretty good, and you CAN do tourism from this hotel. But here are a few tips and facts to manage your expectations. You need to arrange for a shuttle to the train station at least 1 day before. You might have to twist their arms, but they will give you one if you persist. However they NEVER have a shuttle available in the afternoon/evening to pick you up. The hotel says they have free wi-fi and ADSL IN ROOMS, but when you try to use it it asks for 10 Euro /24 hours. I showed the hotel staff a print out of their website claim and they said they would not bill me for the internet. Breakfast is good, but we were there 3 days before we realized we needed to ASK for eggs (they are not out on the buffet). I think you can also ask for meat, but we didn't try. If you use public transportation, it realistically takes you at least 1.5 hours to get to the center of Rome whether you take the train or bus. The changing rooms at the pool were always locked, and you DO need to bring a towel from your room, because there are not not staff at the pool as advertised. However, the pool is nice, and the landscaping around it is beautiful. Some of the advertised ammenities are offered by the neighboring Olympia sport center/spa, which is near the hotel, but not part of it. You must pay extra for these services. The rooms are very nice, and big by European standards. a "comfort" room is a small room, our "executive" room was a 2 room suite with the bed in one room and a couch in the other. I don't know if this is the actual executive room, or if they just put us in a nicer one for whatever reason, but it was VERY nice. The maid service was very helpful, they came each night asking if we needed any evening housekeeping in addition to what they did during the day. All in all, it was a good stay, but if you are trying to pinch pennies, be prepared for some logistical frustration. If your company is paying for your taxi, or you have a car, then you should have no problems.