Ratings based on 429 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from S
Loved this hotelPosted Jul 15, 2014
We couldn't of been happier here. The room was gorgeous and it was the basic room. The breakfast room and food was so elegant and had a view overlooking all of Rome. Great location. Loved everything.
for Everyoneby A verified traveler
Superb City Location and amenitiesPosted Jul 12, 2014
Lovely hotel with awesome décor. Very nice staff and accommodating front desk. I would recommend this hotel.
for Everyoneby A verified traveler from Houston, TX
Beautiful hotel close to Spanish stepsPosted Jul 11, 2014
Cons: Nothing. It was a perfect stay.
Location: Walking distance to Spanish steps and subway station that can take you to all Rome destinations. Villa Borghese park is also right across the street.
From the moment you enter there is staff there to welcome you. Your luggage is taken care of while you check in and the staff was friendly and helpful. My family enjoyed the included breakfast buffet the most. It was a large variety of hot and cold with sweet breads, fruit and cheese - something for everyone. The Mirabelle restaurant is pricey but such a treat to experience. The terrace overlooks Rome and the sunset is absolutely magical. I would stay here anytime.
for Familiesby A verified traveler from Atlanta
Great for families. Excellent staffPosted Jul 3, 2014
Pros: Breakfast buffet was excellent. Rooms were spacious. We are a family of 5, and they placed us in adjoining rooms and upgraded our rooms.
Cons: WiFi should be complimentary
Location: Easy to walk to metro within 10 minutes. Lots of restaurants. Walking distance to shopping areas and Spanish Steps
Staff were exceptionally friendly and helpful- always smiling. They recommended a great restaurant , advised on transportation, and gave directions to various places. Rooms were grand.
for Everyoneby A verified traveler
Excellent boutique hotelPosted Jun 22, 2014
The hotel was excellent and perfectly located juts out of the main city center about 8 minute walk down to the Spanish steps. The hotel decoration and artwork are excellent and worth a pause to appreciate. Staff were very helpful in arranging tours and providing directions and suggesting and making reservations. The included breakfast was a an excellent feature with a view overlooking the city and Vatican in the background. The Mirabelle restaurant was excellent dining experience with outside dining and the same Rome and the Vatican view but very expensive.
for Couplesby beth from kansas city
Elegant hotel, close to the sites.Posted Jun 18, 2014
Pros: The total Roman ambience.
Cons: Nothing really
Location: Few blocks from the Spanish Steps
Really good experience. Would stay again. Somewhat pricey but lovely.
for Everyoneby Jane from UK
Beautiful HotelPosted Jun 17, 2014
Pros: Its Location and decor.
Cons: I expect free wi fi for a 5 * hotel. We didn't even get a room rate for wifi, it was per person !The restaurant is beautiful but extremely expensive.
Location: Very close to the Spanish Steps.
Located in a beautiful part of Rome, quiet location opposite the park. Very nice interior and a wonderful breakfast room over looking Rome centre.
for Everyoneby Bernie from New York, N.Y.
Extraordinary stay in beautiful boutique hotelPosted Jun 17, 2014
Pros: Liked everything, including accessability of internet in the lobby.
Cons: Can't think of anything that required improvement.
Stayed here after a walking tour of Tuscany. It was a Honeymoon stay (Second time around Senior Citizen honeymoon). It could not have been more convenient, luxurious, or romantic. Was within short walking distance (10 minutes) to The Spanish Steps and the Borghese Museum and Gardens, and within 40 minutes walking distance to almost all other major sites in Rome. We booked the room with the prepaid breakfast, which included all the delicacies one could possibly imagine from a 5 star establishment plus a spectacular view of the Borghese Gardens.The staff was extremely friendly and helpful, and there was no shortage of restaurants in the vicinity as recommended either by the hotel staff or by the usual tourist reference books.The cleaning staff had an almost sisth sense as to when to clean the room and it was always in meticulous condition. Overall a wonderful stay.
for Everyoneby Eddie from Carlisle, UK
5 star Hotel in Central RomePosted Jun 10, 2014
Pros: Excellent quality rooms. Good and helpful reception staff. Good position in the city centre, near retaurants and bars etc.
Cons: facilities for residents who do not wish to dine in their Michelin Restaurant every night.
The hotel quality was excellent. The reception staff were extremely pleasant and helpful as were the doormen, concierge etc. The rooms were excellent, clean and comfortable. The hotel is let down by the lack of facilities for its guests, the outrageous pricing in their Mirabelle Restaurant bar and the arrogant, pretentious and condescending attitude of the older Maitre d' staff in the restaurant (The waiting staff, especially Roman, were however, very good). The hotel does not have a bar as such and relies on its guests obtaining evening drinks from the restaurant bar, which is not really a bar at all but an area to sit for a short while before eating in the restaurant. Do not dare to ask for a table outside or you will have your head in your hands!! Our group of 4 were charged €67 for 2 brandies (Remy VSOP), one filter coffee and one orange juice. Ridiculous to say the least. The Maitre d' looked at me as if I were an alien as we exited the elevator to enter the restaurant bar area. I had to explain we were residents, and had been for some time, and would like an evening drink before retiring. Simple you would have thought, but not here. The man did not even look our way for around 20 minutes as we sat in his restaurant bar waiting area. we were eventually served by a member of the waiting staff. Maybe services to guests was beneath him or maybe he actually did think we were aliens??? I am in the travel business - The Maitre d' here needs to enter the real world.
for Couplesby A verified traveler
Holiday WeekendPosted Jun 2, 2014
Pros: Everything, staff, setting, room, food - it was all amazing.
Location: A bit of a walk to the Vatican area of Rome, but doable or taxi, the setting is great for restaurants and wine bars etc.
Fantastic hotel, staff were extremely helpful and the hotel is beautiful. Diner in the restraint was amazing!