Ratings based on 454 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from San Diego, CA USA
Luxury HotelPosted Oct 22, 2014
Pros: Very beautiful. Incredibly comfortable bed. Temperature of room was perfect. Large bathroom with Jacuzzi tub. Very friendly staff. Terrific food.
Cons: Honestly, I cannot think of one thing!
Location: The hotel is near the Spanish steps yet in a quiet area. Close to many cafes/restaurants/shops.
We had a wonderfully relaxing hotel stay for 4 days. This hotel is beautifully well maintained and luxurious. Our room (522) was incredibly clean, the bed unbelievably comfortable with a large sized bathroom with Jacuzzi tub. The breakfast room was beautiful with a large variety of food to choose from. The hotel staff were so nice and helpful. We will return to the Hotel Splendide Royal!
by A verified traveler from Ontario, Canada
Very unfriendly environmentPosted Oct 22, 2014
Pros: The hotel itself it beautiful. The rooms are very nice and the lobby is nice. It is also very close to the Trevi fountain and the Spanish steps.
Cons: The attitudes of the employees need to be improved. There was a vast difference in how some of the guests were treated as opposed to others.
Location: Trevi fountain and Spanish steps are walking distance. The rest of the attractions are about a 10 euro taxi ride which is not bad at all.
We stayed at this hotel for the last leg of our honeymoon. They did provide us a complimentary room upgrade but that was where the niceness ended. Firstly, we did not having a working television. We called the first night and it wasn't until the third day that they came to fix it. The men spent about four hours in our room until we eventually kicked them out. There was no apology for this and I don't understand why something like this would not have been looked after ahead of someone staying in that room. Next most of the staff were very unfriendly. The morning buffet was fantastic but some of the staff in the restaurant area were extremely unfriendly. The main lady that leads you to your table would not even say goodbye to us when we left. We felt continuously judged and the environment was not very comfortable. We felt like we were being judged as low-class and as a result were treated that way.
for Everyoneby A verified traveler from los angeles
Luxurious and comfortablePosted Oct 13, 2014
A very comfortable hotel in a good location. Beds are possibly the best I've ever slept in. Room immaculately maintained. Only criticism is that some of the staff was stiff and only begrudgingly helpful.
for Everyoneby A verified traveler from calgary, ab
Clear valuePosted Oct 9, 2014
One of the best. Great staff, clean, beautiful. Good internet connection. Gorgeous hall. A must if you stay in Rome
for Everyoneby A verified traveler from Canada
Perfect HotelPosted Sep 30, 2014
Pros: We liked everything about the hotel, from the friendly and helpful staff to its perfect location!
Cons: Can't improve on a perfect place as this hotel.
Location: The location of this hotel is within walking distance to some of the very high-end shops and places of interest.
This hotel is indeed a splendid place to stay in while in Rome. It has style, and definitely provides the comfort travellers seek...
for Everyoneby A verified traveler from lincilnshire england
a fantastic stayPosted Sep 26, 2014
Cons: maybe a couple of English channels for the tv not that we had much time to watch but it would have been nice.
Location: very good location for the most important things to see in the inner city
I booked this hotel for my wifes birthday,and i only have praise for the staff and everything associated with it it was really 5 star..having stayed in others that do not really come upto the mark.this hotel was superb they could not do enough for us and the restaurant ....well the taste buds are still singing you have to go and try its fabulous..it is also very close to all the important places one needs to see in the inner city thanks to all who made my wifes birthday something she will never forget...
for Everyoneby A verified traveler from Beirut
nearly perfecPosted Sep 25, 2014
Pros: Decor, service, comfort, food, location
Cons: AC system
Location: lots of things, near to good restaurants in via veneto and piazza barberini, 10 minutes walk to spanish steps and via del corso, and in front of park
Everything pleasing, location (in front of pines of Villa Borghese park, near to via veneto and spanish steps), confort, cleanliness, nice seating at mirabelle restaurant on the 7th floor, excellent breakfast, food and room service. A small minus was the AC, not working properly, as the internal control does not move, keeping the room at 24 degrees, not exactly pleasant given humidity in Rome. After 3 appeals, they sent someone who fixed it and reduced the temperature to 22 degrees on the last night.
for Couplesby A verified traveler from Tokyo
Comfortable and Well-locatedPosted Sep 10, 2014
A clean and comfortable oasis within easy striking walking distance of all points of interest and shopping that cluster around the Spanish Steps. Plenty of accessible public parking available nearby and easy to get to without violating any of Central Romes restricted traffic zones. This hotel will remain high on our list for future visits.
for Everyoneby A verified traveler from Chicago,IL
2 days stopover in RomePosted Sep 1, 2014
Fantastic traditional hotel in ideal area within steps of Spagna, Borghese gardens, Via Veneto. I had booked a suite with terrace and received a complimentary upgraded to a larger junior suite with huge terrace. The room was clean, traditional, and spacious. The staff was superb. The hotel is very private without a large lobby or sitting area on traditional European style. I had also used the spa and gym facilities at the sister Parco Principale for free which is an amazing serene spa oasis in the center of Rome.
for Couplesby A verified traveler from San Francisco
Small and elegant ....Posted Aug 25, 2014
Pros: The staff, most especially Jonathon, are super accommodating.
Cons: The showers work extremely well. However, the size is very small.
Wonderful old style hotel, located in the Villa Borghese area.