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Reviews of Hotel Villa Maria Regina

4 out of 5
Hotel Villa Maria Regina
Via Della Camilluccia 687, Rome, RM

Reviews

7.8

Good

Rating 10 - Excellent. 104 out of 350 reviews" "
Rating 8 - Good. 138 out of 350 reviews" "
Rating 6 - Okay. 68 out of 350 reviews" "
Rating 4 - Poor. 23 out of 350 reviews" "
Rating 2 - Terrible. 17 out of 350 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Niki

Traveled with partner
Stay away from this property. It is by far the worst hotel I’ve ever been to. We checked out within 5 minutes of checking in. The rooms were very dirty with white walls that had turned black as if many people has smoked inside. The room smelled rancid and my husband felt like he would gag. The shower had black mold all over the floor where you would stand. Terrible customer service as we tried to get a refund. Poor management and they clearly didn’t even check to see if the room was clean before assigning it to us. AVOID AT ALL COSTS.
Stayed 2 nights in Jul 2023
Response from Francesco on Jul 22, 2023
Dear Niki, thank you for your feedback.We will try our best to improve the quality of our hotel.Best regards,

10/10 Excellent

Graham, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Great location. Helpful staff. Tasty breakfast with unlimited cappuccinos :-).
Stayed 1 night in Jul 2023
Response from Francesco on Jul 22, 2023
Dear Graham, thank you very much for your feedback.

10/10 Excellent

Kevin

Stayed 4 nights in May 2023
Response from Francesco on Jul 22, 2023
Gentile Emilio, grazie mille per il suo feedback.

2/10 Terrible

Maria T

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

UMER MOHAMMED

Stayed 2 nights in Mar 2023

8/10 Good

DHAI

Traveled with partner
Disliked: Cleanliness
Quite far from attractions no room service at night
Stayed 1 night in Jan 2023
Response from AP on Feb 16, 2023
Avere clienti sodisfatti è il nostro più grande orgoglio.Grazie di cuore.!

8/10 Good

Gabriele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 1 night in Aug 2022
Response from Francesco on Aug 16, 2022
Gentilissimo Gabriele, grazie molte per il suo feedback. Speriamo di rivederla presto qui da noi.

4/10 Poor

Tatiana

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Shuttle is not avalable as was in description hotel. It is not existed remember. Only taxi byself. Gym is not avalable to use . need to send 6 hours notice before use. but it is no people at all in the gym . We pick up hotel for using morning gym . staying 3 nights . one time my husband was able to go in gym for 30 min but it is not free you have to pay 10euro for 1 hour . Rediculous.
Stayed 3 nights in Jul 2022
Response from Francesco on Aug 16, 2022
Dear Mrs. Tatiana, thank you for your feedback. We are sorry to hear about your experience. Unfortunately, the shuttle, as you already mentioned, was not available during your stay. We apologize for that. The fitness room needs to be sanitaized after each use and this is why we need to know in advance who wants to use it. We hope to see you soon believing that your next stay will be better.

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Francesco on Aug 16, 2022
Gentilissimo Claudio, moltissime grazie per la recensione. Speriamo di rivederla presto.

6/10 Okay

carl

Business traveler
Stayed 1 night in Jan 2022

2/10 Terrible

Mohamed

Business traveler
The hotel is not4star standard
Stayed 5 nights in Feb 2022

10/10 Excellent

melania

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel , nice and clean , very good choice . Staff was amazing , always ver helpful.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
This hotel was good, staff were very efficient and friendly. The room was good, clean and comfortable. I had a good stay.
Stayed 5 nights in Aug 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is not a good hotel. Save your money and pick a different place. The air conditioning did not work and they “attempted” to fix it and it didn’t work. They switched my room and the air conditioning didn’t work in there either. Also, or it’s mentions there is free airport transportation and that is definitely not the case. I was charged 70 euro each way. Pick a different place.
Stayed 2 nights in Jun 2021
Response from Villa Maria Regina on Jul 7, 2021
Dear Guest, we are very sorry to know that your stay here wasn't good. We would be very happy to have you as our guest soon to reserve you an upgrade. We are sure you will change your mind. Kindest regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The location is inside a beautiful and very quite park
Stayed 4 nights in May 2021

10/10 Excellent

Aisling

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in a Lovely Location
Very helpful and friendly staff. Hotel is clean and comfortable in a nice, quiet location outside of Rome city. Very happy with my stay.
Stayed 4 nights in Aug 2020
Response from Hotel Villa Maria Regina on Aug 31, 2020
Dear Aisling, many thanks for your kind review. We are very happy to know that you have appreciated our quiet location and our clean rooms. Our staff is always at your disposal to make your stay pleasant. Regards

10/10 Excellent

Aisling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Aisling

Stayed 1 night in Aug 2020

2/10 Terrible

Mehmet

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
free parking, free shuttle bus except Mondays. -buses are messy in Rome, so hard to get around since the hotel is far. Nothing around the hotel.
Stayed 4 nights in Feb 2020

8/10 Good

Nick, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. There was no airport shuttle as indicated on Travelocity/Expedia, but I blame Expedia/Travelocity, not the hotel.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Amenities, property conditions & facilities
Rooms tiny, air con non existent, gym poor quality and small
Stayed 5 nights in Jun 2019

8/10 Good

Eric, Riverton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. They provided a boxed breakfast when we left early. The daily breakfast buffet was eggs, bacon, OJ, croissants, toast. The maid service cleaned the rooms nicely. However, the bathroom was not in 4 star cleanliness, but still pretty clean. The bed was two twin bed placed side by side made up as a queen size bed and comfortable. Good location north part of the city, but need public transportation or rental car to visit main tourist sites.
Stayed 9 nights in Oct 2019

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort
Quaint hotel tucked in a residential locality
I stayed at the Hotel Villa Maria Regina for two nights. It was a good experience staying there. The staff were extremely helpful to guests, and made their best to make guests comfortable. On my way back to the airport, they offered a car at a rate lower than that of cabs in Rome.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kept it clean and it was very quiet at night. I got good night sleep there.
Stayed 11 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing dinner was not available during my stay
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Reached some 15 mins back and it was late night. Did not have a full glimpse of the place yet. Will communicate more later, so as not to be unfair with any party.
Stayed 1 night in Aug 2019

8/10 Good

Gilad

Liked: Cleanliness, staff & service
Nice hotel. good value for money
Stayed one night for business. Friendly staff. good in house restaurant for dinner. good breakfast. the hotel is not in walking distance to anything. must have a car or taxi (20EUR to the central rail station). the hotel lobby and room were clean but felt old. could use a more modern touch. all in all, good value for money
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Stayed 6 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
I personally didn't care too much for the bedroom, no pictures or decor on the white walls. The view from the bedroom wasn't pleasing either.
Stayed 6 nights in Apr 2019

8/10 Good

Marc

Liked: Cleanliness, property conditions & facilities, room comfort
Good for business, not for personal
Great for a stop over but not anything holiday related
Stayed 1 night in Mar 2019

10/10 Excellent

Justin, AUSTIN, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property is wonderful. They were courteous and helpful. I truly enjoyed my stay at this hotel. The room was always very clean, and the food at this hotel is amazing. They truly take care of you here.
Stayed 6 nights in Mar 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
The hotel is quiet and secluded in a peaceful setting.
Stayed 7 nights in Feb 2019

6/10 Okay

Lolita

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It took the staff 3 days to fix my heat and my TV did not work. The room service delivery was fast and the food was great.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
noisy ,,,,,,,,,,,,,,,,,,,,,,,,,
Stayed 6 nights in Oct 2018

6/10 Okay

Ali, London, UK

Disliked: Property conditions & facilities, room comfort
Dated room.
Room was very dated. Definitely need some modernization.
Stayed 1 night in Oct 2018

10/10 Excellent

chinara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vaue for money
Located in the nice and quiet area, surrounded by embassies. It was perfect for me, as my main purpose of the trip was discovering local life and do a lot of walking. Breakfast is superb.
Stayed 1 night in Oct 2018

4/10 Poor

Nyla, london

Disliked: Cleanliness, property conditions & facilities
Middle of nowhere
This hotel is very far from city centre. About a 25-30 minute drive, you are literally in the middle of nowhere. The morning staff was very helpful however the night staff were not as friendly or polite at all. Cleanliness: very poor. The place definitely has bed bugs. I had to spend my four nights sleeping on top of a towel.
Stayed 4 nights in Sep 2018
Response from Hotel management on Oct 24, 2018
Dear Guest, many thanks for your review. Our structure is characterized by the green atmosphere that you can find around the hotel and for this reason it needs to be a little bit far from the chaos of the city center. We are very sorry for the poor cleanliness. We will do our best to improve our service. We hope to have you as our guest soon. Best regrads

8/10 Good

Tee, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, staff very friendly
Nice hotel, friendly staff, good cleaners, lovely buffet breakfast
Stayed 3 nights in Sep 2018
Response from Hotel management on Oct 24, 2018
Dear guest, many thanks for your kind review. We hope to have you as our guest soon. Best regards

6/10 Okay

Cezar

Liked: Cleanliness
Very bad restaurant. Worst dinner in Italy so far
Stayed 1 night in Aug 2018

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

6/10 Okay

Edmund

Won’t recommend to my friends
LOCATION was more than 30mins out from city area. Only way out by public transport is bus, which isn’t ideal cause the bus service timing is not reliable in Rome.
Stayed 4 nights in May 2018

10/10 Excellent

Hadi, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent please
Really enjoyed. Beautiful location and very cooperative staff.
Stayed 1 night in Apr 2018

10/10 Excellent

Marten, Naples, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and most welcoming staff !
Dear traveler, Excellent and most welcoming staff members, both at the reception and at the breakfast table. Quiet and prestigious environment with a lot of embassies around, which are well observed by local police and security forces. Trees around the hotel provide additional rest and recuperation. The large and secured parking place is very convenient. Best hotel in Rome for this price. I hope to be back soon. I recommended this hotel to a colleague and his family already. Thank You!
Stayed 1 night in Apr 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in a lovely area of Rome!
I was very pleased as I was working at a school, which is around 30 metres away from the Maria Regina hotel, on same side of the road! Check in was painless and took only 2 minutes and then I was handed my card. I had NO kettle / coffee / tea making facilities in my room and so I asked the guy behind the desk for a the usual kettle and teabags, etc. He joked 'We're in Italy, my friend...' BUT later, when I returned there was a knock on my door and awaiter brought a kettle, 4 cups and lots of teabags. RESULT!! The kettle, I think was brand new, so I think somebody might have gone shopping for me??!! So I'll definitely stay here again. Local area was great too - not so long a walk to Ponte Milvio - lots pf bars and pizza places, etc, etc. I'll be returning and I'll stay in this hotel again!
Stayed 4 nights in Jan 2018

10/10 Excellent

Mmaphakiso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Stay
My stay at the hotel was wonderful my room was exceptionally clean and comfortable. The staff were friendly and helpful. This is a very cute hotel, their restaurant also make delicious meals
Stayed 4 nights in Dec 2017

6/10 Okay

Gregg

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Decent prices but remote and poor wifi....
I stayed in a room one up from the smallest, in the older wing. It was small and not comfortable if you are working while staying there. Desk was small with no room for a chair. Wifi was poor, slow, and often down. I had some peers staying and they had great rooms (suites) in the new wing that sounded very nice. Restaurant was OK. Note, ~2 miles to get to nearest restaurant if you don't eat at the hotel. Very residential area so not good for walking around to shop or see anything but not a bad cab ride to get to many sites. Just assume you need transportation to see the best of Rome, but it was quiet and green neighborhood. Comfortable bed
Stayed 5 nights in Sep 2017

8/10 Good

AH, Rome

Liked: Cleanliness, room comfort
Disliked: Staff & service
outside Rome good if u have a car
staff not so good as the hotel
Stayed 1 night in Jul 2017

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Staff & service
Disappointed Stay
On first appearance the hotel looks great but there are many issues. Although the beds were comfortable the room walls were paper thin and you could hear conversation or TVs in the adjoining rooms, even from rooms above. There were no additional facilities at the hotel except breakfast and compared to other local hotels this was poor at best. It appeared that the process was to use everything in left in the larder before ordering new.....for example at the the start of our stay there was fruit available. For the last few days only prunes were available. Additionally, there was no other food service available after breakfast meaning that you needed to find lunch or diner in the not-so-local town. The location of the hotel although seemingly ideal was very isolated and required taxi or bus to travel anywhere. Although outside the control of the hotel the 911 bus never ran to time table and sometimes 2 busses arrived together. Overall we was disappointed with our stay.
Stayed 7 nights in May 2017