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Reviews of Hotel White

4 out of 5
Hotel White
Via In Arcione 77, Rome, RM

Reviews

8.4

Very Good

Rating 10 - Excellent. 187 out of 456 reviews" "
Rating 8 - Good. 199 out of 456 reviews" "
Rating 6 - Okay. 40 out of 456 reviews" "
Rating 4 - Poor. 14 out of 456 reviews" "
Rating 2 - Terrible. 16 out of 456 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carisbel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

John, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful! Some rooms needs renovation.
Stayed 3 nights in Mar 2024

10/10 Excellent

Daniela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The room was spacious for 3-4 guest. Breakfast was delicious.
Stayed 5 nights in Nov 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You couldn't ask for a better location. The hotel was clean and comfortable and the staff were helpful and efficient. Very good breakfast and tea and coffee available in the room. I would recommend this hotel for anyone looking to stay in a convenient part of town.And as for restaurants,I've never seen so many in one street!
Stayed 5 nights in Nov 2023

2/10 Terrible

Christina

Traveled with family
Disliked: Staff & service, property conditions & facilities
Room photos are deceptive as confirmed by hotel staff, what we booked and what we got are worlds apart. Rooms need refreshing. Breakfast was decent. Location is great, you can walk to main attractions and bus stops and metro are really close.
Stayed 2 nights in Nov 2023

10/10 Excellent

Freddy

Stayed 2 nights in Oct 2023

10/10 Excellent

Bita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and central to everything.
Stayed 3 nights in Aug 2023

8/10 Good

Sorin

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Some rooms are upgraded and some are not
Stayed 6 nights in Jul 2023

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were helpful and patient we enjoyed our stay along with the amazing breakfast thank you so much it was a great start to our Italy trip

10/10 Excellent

Rony

Stayed 1 night in Jul 2023

10/10 Excellent

Patricia, Santa Fe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel is amazing, specially Piero who went the extra mile to make us feel welcome.
Stayed 3 nights in Jun 2023

10/10 Excellent

Patricia, Santa Fe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location and the staff is amazing. Petro in particular got out his way to help us, from receiving my son with a magic trick to helping us get a doctor when my son got sick. The hotel is clean and staff is helpful.
Stayed 1 night in Jun 2023

8/10 Good

Rose

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

6/10 Okay

Adrian

Stayed 4 nights in Apr 2023

10/10 Excellent

maria

Stayed 3 nights in Apr 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome break
Great location and easy access to Rome’s attractions. Breakfast was good. Room ok perhaps a bit small for an ‘Exec Room’. Bathroom door kept closed because of a hint of a ‘drain’ smell. Had to ask for some air freshener.
Stayed 4 nights in Feb 2023

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, staff & service
A good choice, but with rough edges
Ornella at reception was great, including through numerous pre-visit mails. Location was very good. Nice little gym. Massage chair was available and free to use (although I didn't, I saw some people having a great time!). On the downside, my room gave out onto an internal courtyard where people were allowed to smoke...and talk...loudly...including at 1a.m. and 6 a.m.I needed an iron and ironing board , but was told there were none. Also, the heating didn't work in my room which I reported to reception who tried to fix remotely and said if that didn't work then to tell them in the morning so the building services guy could fix it. I was staying only one night :-( I'd stay again, but check which room I was being given, that no ironing would be needed and that the heating was working (if needed)!
Stayed 1 night in Jan 2023

8/10 Good

Anat

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2022

6/10 Okay

israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022

4/10 Poor

Vicente Eladio

Liked: Amenities
Disliked: Property conditions & facilities
The rooms were extremely noisy. Not air conditioning. Staff not that friendly.
Stayed 3 nights in Oct 2022

4/10 Poor

Alice

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The picture of the lobbying masks a very dated hotel, tiny room, old deco, very lousy Wi-Fi.
Stayed 3 nights in Oct 2022

6/10 Okay

Jacob

Stayed 2 nights in Sep 2022

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and location. The breakfast is great. The air conditioning is a large hose that goes out the window so therefore you can’t close the window. Staff was great. Very nice hotel. Will definitely stay here again.
Stayed 2 nights in Sep 2022

10/10 Excellent

Michael

Stayed 2 nights in Sep 2022

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Hotel White!
Hotel White's convenient central location, friendly and accommodating staff, clean & comfortable rooms, wonderful breakfast buffet to start each of our days...all these helped ensure we had an amazing time. We would highly recommend this hotel. Thank you Hotel White staff!
Stayed 5 nights in Aug 2022

8/10 Good

Joan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, great location. Room feels damp but clean.
Stayed 2 nights in Jul 2022

10/10 Excellent

Lucette

Liked: Cleanliness, staff & service, property conditions & facilities
This is by far my favorite hotel in Rome. I stayed here in 2018 and the experience this time was even greater. I hope when you arrive, there will be Pierro at guest service. He is beyond accommodating, very funny and I love his sense of humor. The hotel is clean. The rooms are beautiful and perfect size. The breakfast is so good that you won’t need to eat until lunch time and the area is top. Highly recommend.
Stayed 2 nights in Jul 2022

8/10 Good

Tariq

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like the hotel in general spacious room friendly staff and great locationa little minor things they need to improve leakage from shower area and bathroom a little maintenance will help but i recommend it
Stayed 2 nights in Jul 2022

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before some 13 years ago so knew it was in a great location, lots of breakfast choices
Stayed 3 nights in Jul 2022

8/10 Good

jayson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Excellent service. Breakfast was great. Location is the best.
Stayed 3 nights in May 2022

10/10 Excellent

Ran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best !
My second time in this hotel, I’m glad I came back. The stuff are the kindest and helpful with everything you need. The breakfast is fresh and great. The room is great and clean, and the location is the best! Sure I’ll come back again (:
Stayed 3 nights in Apr 2022

10/10 Excellent

Eric

Stayed 4 nights in Apr 2022

2/10 Terrible

moshe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad
Do not go near this hotel! Neglected room, uncomfortable, noisy, no ventilation, and when you open the window there is a pungent smell of oil from the restaurant on the street floor. Bad bathroom, except for a good location the rest is bad!
Stayed 3 nights in Mar 2022

10/10 Excellent

ety

Stayed 5 nights in Mar 2022

10/10 Excellent

S A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, 2 minutes from Trevi Fountain and a good place to start from when visiting other sites in Rome. A bit pricey but most of the rooms sleep 4 people so family friendly.
Stayed 3 nights in Feb 2022

10/10 Excellent

Riki

Stayed 3 nights in Feb 2022

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with most sights only a short walk away. Also value for money. Would recommend
Stayed 4 nights in Feb 2022

8/10 Good

Oksana Or

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

Dan Anat

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great location not all rooms are the same
Over all the hotel was nice At first we got a room ON the street It was extremely noisy and too much light. We were moved to a quiet room that was great Breakfast is good Location amazing Stuff extra nice especially in the break fast area. Help in celebrating 11th birthday for my kid. She was very excited
Stayed 3 nights in Nov 2021

10/10 Excellent

Vincenza Lisa

Stayed 1 night in Oct 2021

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel White, a couple of tweaks and it’ll be back
We have been staying here for the past 5+ years. Love the location, but this time we did not have a very comfortable room. Noticed the internet service is very poor, had to go find better wifi at a restaurant to send business documentsemails and meetings.
Stayed 3 nights in Sep 2021

10/10 Excellent

Amber, Kaneohe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect staff and location.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Rooms were clean and offered everything we needed. The breakfast was just right for the morning and the location was fantastic!!
Stayed 5 nights in Jun 2021

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect centraly located hotel
Great hotel, great service and a great location. Highly recommended!
Stayed 7 nights in Jun 2021

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service
Bad coustmer service.. no one helps and they dont care about the guests of the hotel.
Stayed 5 nights in Mar 2020
Response from Maurizio D on Oct 8, 2020
Dear Anonymus, You have posted this review at the beginning of the lock-down period due to the tragic inconvenient of Covid-19. The whole planet has been hit by this pandemic: it has brought sorrow and pain to everybody and huge problems to the touristic field. The Italian Law has stated that hotels could refund the guests by giving them a credit voucher, as we diìd. And that's the Law. We have been complaint to the Law as ever. Honestly, we are sorry about your disappointment but it has been something completely out of our control and your reaction doesn't seem to have been the proper one, giving us the worst rate ever for something that was not up to us. Anyway, we'll get out from this tunnel and we do hope to be welcoming you in your visit to the most beautiful town in the world. It will be soon, Inch'Allah, Ad Majora! M.Mancusi - GM

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasure thank you
Staff went out of their way to be helpful.. Especially Paolo, Guilia and Rosaria... We felt we made a difference by being there... Very welcoming.. We will return..
Stayed 4 nights in Feb 2020

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Everything within walking distance.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Everything was great, the location (perfect, 3 min. walk from Trevi Fontana), the breakfast, the service.
Stayed 4 nights in Dec 2019