Ratings based on 145 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
Pros: nice rooftop
Location: nice restaurants close by
staff was great. nice safe location in rome. very accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Fl

A nice hotel very friendly in a good point in Rome

Posted Jul 20, 2014
Pros: In addition to the previous point, the quality of the Concierge Services in this Hotel.
Cons: The Wi-Fi network, work, but could be better.
Location: Near to Roma Termini and in an acceptable walking distance (10-15 minutes) of Via Veneto, Trevi and Spanish Steps.
This was our second time in Rome, was a wonderful experience, basically for three reasons: 1 Good place in a quiet neighborhood in Rome. 2 Extremely friendly and professional tourist attention. 3 A beautiful Bar-Restaurant in the Roof Top of the Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel, fantastic breakfast terrace

Posted Jul 5, 2014
The Marcella Royal is located not too far from Roma Termini Station in a pleasant street with some restaurants. I found it to be quiet and comfortable, and very clean. The breakfast terrace has a magnificent view of Rome and a better breakfast than many other similar hotels.
4 out of 5
Recommended
for Everyone
by Berry from Hertfordshire England

Nice hotel in a quiet part of town

Posted Jun 22, 2014
Pros: The style and the roof terrace
Cons: The cost of the drinks!
Location: Just outside the main square of the city, but we caught a hop on hop off bus very locally which worked fine and managed to see all the main sights.
We stayed at the Marcella Royal during a two day stay in Rome and found it very adequate for our purpose. It was out if the main hub, but within easy distance of all attractions. The hotel is very tastefully decorated and comfortable with an amazing roof terrace where you can have breakfast, drinks and even lie on the sun loungers! The buffet breakfast was really good and set you up for a days sight seeing. My only criticism is the drinks. A measure of spirit was 5 euros and a mixer 3 euros, making eight, but on paying the bill was charged 14 euros for the drink, when I queried this was told it was a cocktail! Since when has a vodka and tonic been a cocktail? Shame, had it not been for that we would probably given them a 5.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super hotel in Rome centre

Posted Jun 8, 2014
Pros: Everything
Cons: The bidet plug did not function which means either lack of maintenance or the maid failed to mention. But so what.
Location: Ideal location as it was quiet. We used 3 local restaurants recommended by the bar staff of the hotel. Each one was superb.
Arrived a little late. Reception staff excellent. Room delightful and cool because we arrived in high temperatures. The bar staff on the roof terrace were our new friends from the first moment we met them. They made our whole stay something very special. Would highly recommend anyone to take this hotel as a first choice. All the main sights were within walking distance or, if that's a bit too much on the old legs, the taxis were good value. Loved every minute of the Marcella Royal Royal and Rome.
2 out of 5
by Veronica from Jacksonville, FL

Posted Jun 2, 2014
Pros: Breakfast
Cons: Update and clean the rooms. Please!
Location: Lots of nice little restaurants close by. 40 minute walk to the Colosseum and a 25 minute cab ride to Vatican.
The room we stayed in was not very clean. The grout between the tiles in the shower were filthy and I was grossed out. It was hard to make myself shower in that for 3 days. The room walls had fabric all over them and they were very dirty also, black in many spots. The drapes were supposed to be white, but they were gray because they probably were never washed or cleaned, full of dust. And on top of all that the room was extremely small, my husband and I couldn't walk around at the same time. I would never recommend that hotel to anyone. The only good thing was breakfast at the terrace. Lots of variety. Staff on the rooftop bar was very nice and friendly.
5 out of 5
Recommended
for Couples
by John Markella from Needham MA

Second time better than first

Posted May 23, 2014 on Hotels.com
We had a very nice newly renovated room on 6th floor. This is a great neighborhood, small shops and restaurants line the street, just perfect and safe. Very friendly and professional service
5 out of 5
Recommended
for Everyone
by Melinda from Chatham, NJ

Wonderful staff!

Posted May 8, 2014
Pros: Everything!
Cons: Breakfast food, although it was standard for what you get in Europe. Were Americans and I think we are a little fussy about breakfast.
Location: One block from bus stop yet on a quiet street so very convenient to get around.
The hotel staff was very helpful with everything from restaurant recommendations to arranging tour guides for us. We enjoyed breakfast every morning on the rooftop terrace with a stunning view of Rome and we ended every evening up there as well! Salvatore was a great bartender and helped our daughter practice her Italian. This was my second stay here and I would definitely stay here again.
4 out of 5
Recommended
for Everyone
by Josie from Surrey, England

A very pleasant hotel

Posted Apr 24, 2014
Pros: The atmosphere is very welcoming and relaxing.
My grandaughter and I stayed in the Marcella Royal during a 3 night trip to Rome. The hotel met all our hoped for requirements. Our twin room was very comfortable and clean and very peaceful at night. The internet service was good which my grandaughter used and enjoyed. There is a very pretty roof terrace where breakfast could be enjoyed either outside or under cover. There was also a bar on the roof terrace which was a very pleasant place for refreshment after a busy day sightseeing and shopping. During our stay we found all of the staff at the hotel were very friendly and most helpful. The hotel is situated in a quiet road but there are several restaurants nearby to choose from. We found it quite easy to walk to most of the sights and did not use the public transport, however, there were buses available in the main highway adjacent to the road where the hotel was situated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel with wonderful view

Posted Apr 18, 2014
I loved this hotel. Very confortable, nice hotel staff, wonderful view. Definately recomended