Lunch and dinner served, international cuisine

Reviews of Mercure Roma Corso Trieste

4 out of 5
Mercure Roma Corso Trieste
Via Gradisca 31, Rome, RM

Reviews

8.6

Excellent

Rating 10 - Excellent. 243 out of 537 reviews" "
Rating 8 - Good. 228 out of 537 reviews" "
Rating 6 - Okay. 45 out of 537 reviews" "
Rating 4 - Poor. 16 out of 537 reviews" "
Rating 2 - Terrible. 5 out of 537 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christian Hans

Stayed 6 nights in Feb 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thais at the front desk took her time and explained where the metro was and how it all worked. That was so helpful and totally made a difference in our whole vacation. We can’t thank her enough. Yuri and Sylvia at the bar any do an amazing job and are very personable. The hotel is not near the city center but it was perfect for us. It was in a quiet neighborhood and felt extremely safe our entire trip. I would definitely stay here again and would highly recommend it!
Stayed 6 nights in Nov 2023

10/10 Excellent

Melanie

Stayed 1 night in Nov 2023

10/10 Excellent

Rebecca

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and good size. Choice at breakfast was great. All staff were friendly and helpful
Stayed 4 nights in Oct 2023

10/10 Excellent

Gabrielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant refuge from busy days in Roma
Really nice quiet hotel in a safe residential neighbourhood. Lovely interior design, comfortable bed and chairs, nice breakfast selection and friendly staff with good spoken English.
Stayed 4 nights in Oct 2023

4/10 Poor

Brandon

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very overpriced for what it was. Small, uncomfortable, jacuzzi on the terrace was messed up, air conditioning was turned off the day I got there so it was very hot in the room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Zi Kai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel stay!

4/10 Poor

Nick

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Poor customer service
Got there and the rooms we paid for 1 was ready, 1 they didn’t have it. For us to be comfortable we had to get another room and they charge us 250 euro. We requested to speak to a manager and as been 4 days, no one ever contacted us yet.
Stayed 5 nights in Sep 2023
Response from Lucia SILVANO - FRONT OFFICE SUPERVISOR on Oct 11, 2023
Dear guest,We are sorry that your stay did not meet your expectations, we constantly strive to offer a quality service to all our guests.regarding your report, as explained during check-in, the reservation was made for a double room without direct communication with the hotel for the request for separate beds, we have tried to offer you feasible alternatives for the day of your arrival with change the next day in a room with separate beds. For your convenience you have chosen to book a new room. We are always ready to satisfy the requests of our guests and above all to propose alternatives when we are not given the possibility of a solution, we do all this because we love to give moments to remember over time. We are sorry that in your specific case we were unable to find valid alternatives to satisfy your requests. During the stay, the manager proposed and granted a commercial gesture in response to the mix-up, which you partially benefited for your choice. the whole situation will be an example for us on how we can improve in the future and offer an increasingly better service. I hope that you can trust us again in the future and allow us to demonstrate what the Mercure Corso Trieste family intends to give to its guests. Best regards

6/10 Okay

Bruce

Liked: Cleanliness, amenities
Overpriced for what you get. Nothing really special to account for high price. Was quiet with bountiful, excellent breakfast.
Stayed 2 nights in Sep 2023

8/10 Good

Dania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Must Stay
Overall, I am really glad I picked this hotel to stay at. It was one of the few recommended near the area I had to visit, about 12 minutes walking distance, which I appreciated. It is surrounded by a few average cafes (none really phenomenal) but the actual restaurant inside the hotel is spectacular! If you’re a fan of walking, it’s got a great neighborhood, and personally, I found it an easy 45 minute walk to the city center so I only ever used a taxi once. The hotel itself is pleasant, kind of a cozy little spot in the middle of a relatively quiet neighborhood. My room was incredible with its own balcony overlooking the streets. (One of my absolute favorite parts!) The mini fridge is stocked with a variety of drinks and unlike most hotels in America, they have a separate water kettle and coffee maker so you can make tea without it being contaminated with coffee flavored water. The decor is really nice, especially the gorgeous fake greenery with lights above the bed. The bed itself is not really that comfortable, both too hard and lumpy at the same time. Also, the closer space is quite small and I only was given 4 hangers total, which wasn’t enough for a 2 week stay. The bathroom was really nice—a modern sleek design, but it’s only flaw was the open floor layout of the shower. Hello, chronic flooding! Everything else was perfect.
Stayed 12 nights in Sep 2023

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. Room was perfect. Highly recommend the margarita from the bar.
Stayed 4 nights in Sep 2023

10/10 Excellent

Parag

Stayed 3 nights in Sep 2023

10/10 Excellent

Dharshena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern property, great location and nice room
Stayed 4 nights in Jul 2023

10/10 Excellent

Christian

Stayed 4 nights in Aug 2023

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great staff and amenities, and a convenient location. My only critique would be the neighborhood which isn’t as clean or nice as the center of Rome.
Stayed 2 nights in Aug 2023

8/10 Good

Mikaël

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay in Rome. A bit far from the main attractions, but doable by metro (5 min walk). Room was clean and staff was friendly.

8/10 Good

SALAH

Stayed 3 nights in Aug 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in the Mecure in Rome was very positive. The hotel is situated about 10 mins walk from the Sant Agnese/annibaliano metro station: convenient if you wish to visit the colosseum or main train station. The hotel itself was very clean with a huge bed and lovely big bathroom, the area is bizarrely quiet considering the location. Breakfast was lovely with a big variety of food to choose from. Staff were on hand to assist with anything and were very very friendly and welcoming, for the price, location and quality I would highly recommend a stay in the Mecure. Molto Bene!!
Stayed 4 nights in Jul 2023

6/10 Okay

Joshua

Liked: Cleanliness, room comfort
Decent. The main issue is that my card was charged a significant sum after I checked out that was never explained.
Stayed 2 nights in Jul 2023

8/10 Good

Rayshun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome rooms but hard beds.
Lovely hotel, awesome rooms. The jacuzzi room had a huge balcony. However beds in both rooms we stayed in were very very hard. The staff was exceptional and went above and beyond. The cold options at breakfast were plentiful but repetitive after a week. The hot options weren't great. All in all would recommend this hotel for a quiet oasis in Roma.
Stayed 3 nights in Jun 2023

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded our expectations. The renovated balcony room was indeed recently renovated, clean, fresh, and modern. The pictures online are completely accurate. The shower in the bathroom was spacious and clean and the countertop in the bathroom actually had room for toiletries. Bed was comfy, sheets were soft. Our check in was wonderful and we are SO grateful to be able to arrange for parking in advance. (We reserved a spot in their on site parking garage!) The hotel is a few quick blocks from Metro directly into the city. I also have to give a huge thank-you to the hotel staff for their help in rescheduling my stay. I made a mistake and booked Friday instead of Thursday night and they were wonderful in helping me transfer to the correct night. Truly appreciated.
Stayed 1 night in Jun 2023

10/10 Excellent

Pradeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Very safe and super friendly staff. Rooms are spacious with balcony. Very convenient from train station, however had a hard time getting a taxi during peak times. All in all highly recommend for families!
Stayed 2 nights in Jun 2023

10/10 Excellent

Eleuteria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good place to stay. It's comforting, clean, and staff are accommodating and friendly. Our room was beautiful, huge, and has balcony. Overall, it's exceptional.
Stayed 3 nights in Jun 2023

10/10 Excellent

daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
employees are very nice. hotel very clean. highly recommend. the city of rome would be well-served by investing in cleaner streets and sidewalks.
Stayed 3 nights in May 2023

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to metro station and nearby cafes
Stayed 4 nights in May 2023

6/10 Okay

Kieran

Traveled with partner
Liked: Cleanliness, staff & service
We enjoyed our stay in Rome and the staff were very friendly at the hotel. However, there were a few points that could do with improvement. Firstly, the air conditioning doesn’t work in most of the rooms. Secondly, they do not offer a clothes iron or steamer on site but recommended the laundry service priced at approx €5 each item. Thirdly, the toilet tissue paper was almost empty when checking in with no replacement until the next day. Fourthly, the breakfast was a poor offering compared to others in the same price bracket - you’d be better paying for just the room and going to the local coffee shop instead.

6/10 Okay

Young, Annandale

Liked: Staff & service, amenities, property conditions & facilities
There were extra traveler charge for $36. It was unexpected. Disappointed.
Stayed 3 nights in Mar 2023
Response from Lucia SILVANO- FRONT OFFICE SUPERVISOR on Apr 17, 2023
Dear Guest,we hope that your opinion has not been influenced by the tax of the municipality of rome, a tax which is specified on the site with which you made the reservation and is to be paid at the hotel, we are sorry if your stay at our facility did not reflect your expectations but we hope to do better in the future, as long as you trust us again.We hope to welcome you soon and give you the satisfaction of the service you deserve,Sincerely

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel in a quiet area just outside the centre. Staff were great. The room was perfect with a huge balcony.
Stayed 1 night in Jan 2023

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Cute place. A little far from all the main attractions, but if you’re comfortable with public transportation it is just fine. I had the best pizza there! Thank you to the Chefs!

10/10 Excellent

Tiina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Quiet and comfortable room. The location was ideal because I wanted to be close to my daughter's home. There were small cafés, bars, gelato places and a grocery store nearby. I would stay here again.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Clarisse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little stay outside the city!
My cousin and I had a comfortable stay at this hotel. We arrived very early from our overnight trip and was offered luggage storage and breakfast in the meantime. The room we had was very big and comfortable. The staff was very friendly and helpful the entire stay! The only thing was that the room got a little warm and didn’t know how to just turn the fan on. But everything else was lovely. Location is outside of the city but east to get to all the spots with the metro and bus stops!
Stayed 4 nights in Nov 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little hidden secret
Me and my partner had a lovely weekend, the hotel had and is being renovated to a really good standard, the cleanliness was excellent. Breakfast needs more attention very inconsistent in terms of lack of hot food, milk or teaspoons needs to be replenished more frequently. This hotel is 5 mins from metro very accessible. The area has lots of local restaurants, great food, cheaper than city centre. Great little hangout called white rabbits is worth a visit for a few drinks of an evening and a cheap local restaurant called San Marino pizza busy little place. Our room was 507 and big with a balcony. The bathroom was gorgeous immaculately clean!! Wish I had taken a photo of it. Yes the streets are not very clean and graffiti everywhere but you get that in any city don’t let this put you off this little Gem of a hotel. We would stay again definitely.
Stayed 3 nights in Nov 2022

6/10 Okay

Abraham

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Beautiful lobby
Stayed 3 nights in Oct 2022
Response from Lucia Silvano on Nov 6, 2022
Dear Guest, we would like to thank you for your feedback, we hope to welcome you again. we hope that your stay will be a fond memory of the Roman holidaywith Regards

4/10 Poor

Quentin

Traveled with partner
Disliked: Amenities, property conditions & facilities
The rooms were small. The bed was not particularly comfortable. The bedside tables could only accommodate the phone; no room for anything else. No toiletries, no dressing gowns, no drinking water (unless requested from the front desk), the fridge was empty for our entire stay. Outside was very noisy during the early morning. Sorry, this hotel was not 4-star!!!
Stayed 7 nights in Oct 2022

8/10 Good

Verified traveler

Liked: Staff & service
The rooms with the balcony/terrace with hot tub were nice perfect for when the sun is out, good location close to trains. However wasnt kept very clean, toilet roll was really thin and they only had one iron in the whole of the hotel for everyone to use. Daily stock up on mini fridge wasnt the best selection.
Stayed 7 nights in Oct 2022
Response from Lucia Silvano on Nov 6, 2022
Dear Customer,We thank you for sharing your feedback on our hotel, we hope to welcome you again in the future.I will share your experience with all the staff in order to improve our service, and provide our guests with an ever better service,Greetings

10/10 Excellent

Chawndee R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful
Stayed 6 nights in Oct 2022

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Sep 2022

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was outstanding. We will be recommending to our friends and family for future visits to Rome.
Stayed 7 nights in Aug 2022

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% hands down best hotel I have stayed at
I was concerned when I saw construction going on, but I didn't hear a sound when I was inside my room. Hotel staff was EXTREMELY kind, bartenders were great to talk to, food was top notch, jacuzzi was wonderful, and the best part is you could walk down the quieter side streets to go to other venues and restaurants without dealing with the hustle and bustle of downtown Rome. I can not recommend this hotel enough... but that won't stop me from trying! I will be staying here again in the future.
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness
Not the greatest experience
We paid for the best room in the hotel with a hot tub. The hot tub was very dirty, the sofa had a huge stain and the place has only 1 iron in the whole hotel. Which is bizarre as we paid £500 for best room as this was our honeymoon and at least expected to have a iron. Staff were always nice but as a 4 star hotel the room was in shocking condition.
Stayed 3 nights in Jul 2022
Response from boris nanut on Aug 23, 2022
Dear Guest,Thank you for taking the time to tell us about your experience at the Mercure Roma Corso Trieste.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Boris NanutFront Office Manager

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
The hotel is out off the Center but in a nice lovely location!! Upgraded to the jacuzzi room and it was the best decision! As after the long walks this was a life saver! Room and bathroom beautiful and specious and so was the terrace! Breakfast lovely and loads to choose from!
Stayed 3 nights in Jul 2022

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location and the bar and restaurant. No workout facilities or pool. Location was nice good restaurants around area
Stayed 3 nights in Jun 2022

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you don’t get your room cleaned then you have to ask for towels at the desk every day. Some hotels leave them in a bag at the door
Stayed 6 nights in Jun 2022

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Loved that there was flooring in this property rather than carpet. Fully renovated, very clean and had the option to pay a little more for a balcony room. There was a mini bar that was filled daily, small eating area in the lobby which you could come purchase drinks at anytime of the day. Front desk staff understood and spoke some English. Overall great stay. Is between the airport and the city which was convenient.
Stayed 5 nights in Jun 2022
Response from Boris Nanut on Aug 9, 2022
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Roma Corso Trieste. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Nanut Front Office Manager

6/10 Okay

James

Business traveler
Liked: Cleanliness
good hotel, what you would expect from a Mercure, however staff communication poor, no dry cleaning available and unable to support simple requests such as flexible room cleaning.
Stayed 4 nights in May 2022
Response from Boris Nanut on Aug 8, 2022
Dear Guest, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Boris Nanut Front Office Manager

8/10 Good

Dario

Stayed 2 nights in May 2022
Response from Antonella on May 23, 2022
Grazie per aver scelto la nostra struttura. La tua opinione è molto importante per noi.