Ratings based on 172 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

Hotel Okay - But Extremely Limited Shuttle Service

Posted Jan 25, 2015
Disappointed in hotel. Booked hotel as they advertised shuttle service (including airport). Called hotel for shuttle service from airport and was informed the shuttle service runs once a day around 11:00 am. Had to hire car service to and from hotel which ended up costing an additional $100. I would not recommend hotel if considering as a option for use related to air travel.
5 out of 5
for Everyone
by A verified travelerfrom D.

Molto Tranquillo

Posted Jan 4, 2015
Passato un Meraviglioso Fibe Dell'Anno! Ottimo Cenone e Brubch del 1 Gennaio!
3 out of 5
for Business Travelers
by A verified travelerfrom Rio de Janeiro

Foi bom mas deu trabalho.

Posted Dec 19, 2014
Escolhi este hotel pela proximidade do aeroporto e pela oferta de Shuttle, porém o Shuttle não funciona a toda hora conforme anunciado, funcionando em intervalos de 3 horas e a partir das 1730 não passa mais em Fiumicino, apenas em EUR Fermi, além de não ter o ponto de Shuttle demarcado na área reservada para isto no aeroporto, ao contrário de vários outros hotéis. Tentei agendar por e-mail um Shuttle e não recebi resposta, ao chegar no aeroporto não existia o ponto de parada previsto para o Shuttle do Hotel, esperei próximo a área e não obtive sucesso. Tentei telefonar para os telefones de contato previstos na reserva e no site da rede porém 2 números não existiam e 1 caia em um telefone residencial. Para chegar ao hotel tive que usar um trem, um metrô e um ônibus o que me custou 4 horas de deslocamento e tirou a oportunidade de aproveitar meu último dia de viagem pela Itália. Pelo menos fui bem atendido e reconheceram os problemas e tentaram amenizar. Devido à falta de Shuttle para o aeroporto na madrugada tive que pagar 45 Euros em um táxi para conseguir pegar meu vôo.
3 out of 5
by A verified travelerfrom London

Nice hotel terrible location

Posted Nov 1, 2014
Pros: Clean, friendly staff good wifi
Location: Too far fom Central Rome little to do near the hotel no bars and only a few basic restaurants
Standard hotel but not in the nicest part of Rome also too far from central Rome
2 out of 5
by A verified travelerfrom leicester. UK

Nice Hotel but could not deliver 4* service!

Posted Oct 25, 2014
Nice clean hotel. Our room was great but certain basic things were lacking for a supposed 4* hotel. We had a kettle, tea and coffee in our room but no milk!! How do we enjoy a cup of tea?? At the price we paid for our room, breakfast should most certainly be included. There are not real shops or transport links close to the hotel. There is only a quick stop tiny mini market which was so over priced. The hotel should transport you to the nearest supermarket which was 20 minutes walk away!! Also they should be more child friendly. Eg kids should eat free as is offered in Holiday Inn and Novotel hotels. The worst was the spa area where we were all expected to wear swim caps in the pool, which were charged at 1€ each for a shower cap that fell off after the first dip!! Also children were not allowed any inflatable toys etc in the pool and were expected to be totally silent!!! The complete opposite of having fun and the spa staff were completely regimented!! The desk staff were perfectly polite but totally inconsistent. Some requests were met straightaway while sometimes you were totally ignored. Like we waited over an hour for tea sachets.The city tax charged by the hotel is also unreal!! Over 10's also have to pay 6€ per night!! Overall, stay at this hotel if you have plenty of money reserves to pay for all the extras that the hotel should, but does not provide like milk, breakfast, airport transfers, taxi fare to the nearest supermarket, and overpriced drinks and food.
4 out of 5
for Families
by A verified traveler

Stadturlaub in Rom

Posted Oct 19, 2014
Pros: Zimmersauberkeit
Cons: Pool ist nicht zum Schwimmen! Vielleicht deutlicher machen in Beschreibung. Ich war mit zwei Kindern da und dachte man dürfte auch etwas toben.
Location: Hotel vom alten Stadtkern Rom recht weit weg. 15 Minuten Shuttlebus zur Metro und 20 Minuten in die Stadt mit der Metro.
Gehobenes Hotel mit guter Ausstattung, Service freundlich und sehr sauber. Kostenloser Shuttle Bus zu bestimmten Zeiten zur Metro. Nicht im alten Stadtkern, aber gute Verbindungen mit dem Shuttle Bus. Kein Pool zum Schwimmen, sondern zum Entspannen (Spa). Für Kinder Pool daher nur bedingt geeignet. Frühstücksbuffet viel Auswahl und gut und im Restaurant auch sehr leckeres Essen. W-Lan verfügbar, aber sehr langsam auf dem Zimmer. Gerne wieder!
5 out of 5
for Everyone
by A verified travelerfrom Vieste

Ottima esperienza

Posted Oct 14, 2014
Receptionist molto disponibili e cortesi. Camera pulita, confortevole, completa e rispondente ad ogni esigenza. L'hotel si presenta nella hall pulito e con ampi spazi che ti rassicurano sulla scelta fatta. Parcheggio custodito sotterraneo per dormire sonni tranquilli... Vivamente consigliato!!!
4 out of 5
for Business Travelers
by Simonfrom Aylesbury

Nice stay convenient to the airports

Posted Oct 6, 2014 on Hotels.com
Great stay here - nice staff, rooms, restaurant and breakfast. Let themselves down on the gym facilities though - no water or towels and limited equipment. Overall a nice place to stay.
4 out of 5
for Getaway With Friends
by Bengtfrom Trondheim

Bra hotell på feil plass

Posted Oct 2, 2014 on Hotels.com
Bra hotell men ikke så nære flyplassen som forventet. Taxi mellom hotell - flyplass koster Euro 60 og var den eneste reisemuligheten (ikke hotellbuss som det var beskrevet på Internett). Langt fra Roma sentrum. Flott restaurant, anbefales!
5 out of 5
for Everyone
by A verified travelerfrom Napoli

Albergo con buone finiture, curato, ottimo arredo

Posted Sep 27, 2014
Facile da raggiungere, ritornerò alla prossima venuta a Roma. Ottimo rapporto qualità/prezzo