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This hotel was perfect for our stay in Rome. Walkable to the train station, the monuments, a million restaurants, and a park for the kiddos across the street. The staff was attentive, helpful, and kind- I have zero complaints. I'd happily stay there again.
Noemi
Stayed 4 nights in Apr 2024
Response from the management on Apr 19, 2024
dear Noemi, thank thanks athanks a lot for your kind review. We hope to welcome back very soon
Excellent staff, walking distance to major sites. Facilities didn't work so well and old furnishings either than that it's 4 starish
Michael
Stayed 7 nights in Mar 2024
Response from the management on Apr 11, 2024
Good morning Michael and thanks for the nice review. I will share the compliments with the staff. As for the hotel, I would like to inform you that within the next year we will be doing a major renovation and we hope to see you again in the new hotel.
No parking and also bathroom smells. The room is too small for 3 beds.
Krishnaiah
Stayed 3 nights in Apr 2024
Response from the management on Apr 9, 2024
Good morning Krishnaiah and thanks for your email. You complain about the lack of parking....but have you read somewhere that we guarantee parking??? Here we are in Rome, a city that is thousands of years old and we have buildings from the 17th century, and in those days, they didn't build buildings with garages!! If you had asked us, we would have indicated garages in the immediate vicinity. You say the room is small... but it's about 20 square meters, in full compliance with our laws. Then you write that the bathroom smelled.....but in your opinion, if instead of writing me things AFTER you left, you had told me when you were here...it wouldn't have been easier to solve the problem...if really did it exist??? It's difficult to solve problems for keyboard lions like you!!!
10/10 Excellent
Sevak
Traveled with group, Traveled with partner
Apr 6, 2024
Liked: Cleanliness, staff & service
The breakfast was excellent. lift is little small.
Sevak
Stayed 3 nights in Mar 2024
Response from the management on Apr 8, 2024
Dear Sevak, thanks a lot for your kind review...we hope to welmcome back very soon
Lovely, older hotel in a nice neighborhood that doesn't feel like tourist central, across from a gorgeous park, staff were kind and helpful, rooms are a bit older and breakfast was ok
Simone
Stayed 3 nights in Mar 2024
Response from the management on Apr 2, 2024
Dear Simone, thank you for your nice review. We agree with you on the rooms, and indeed I inform you that in 2025 we will close for renovation. Thank you and we hope to see you again soon
10/10 Excellent
Queenie
Mar 24, 2024
Queenie
Stayed 2 nights in Mar 2024
Response from the management on Apr 15, 2024
good morning Queenie and thanks a lot for your kind review.....We hope to see you soon again
Helpful and friendly staff. Good breakfast and coffee. We had a room for 3, decent size, large bathroom, balcony over courtyard. Metro stop is right in front, park across the street, and walkable to the colosseum area. Close to Roma Termini, walkable or one stop on the metro. Vatican City is 8 stops on the metro.
Mary
Stayed 3 nights in Mar 2024
Response from the management on Mar 22, 2024
dear Mary, thanks a lot for your kind review...We hope to welcome back very soon
i paid for breakfast i believed but in their site apparently i did not
Glenn
Stayed 4 nights in Feb 2024
Response from the management on Mar 4, 2024
Dear Glenn, thank you for your review, and I'm sorry that for your mistake, you blame us! The rate plan you booked is the cheapest possible: not refundable, package and room only....... we didn't do it!!!
Convenient for the station and the Colosseum, property is sparsely decorated, in need of a refurbishment and a deep clean.
On the plus side breakfast was good
The lack of tea and coffee making facilities in the rooms was extremely annoying.
Dr Nicholas
Stayed 3 nights in Feb 2024
Response from the management on Feb 5, 2024
Good morning Sr Nicholas and thank you for your email. We reassure you by informing you that the renovation is already scheduled, but we want to point out that if you are right about this, we do not however recognize the lack of cleaning, because we have very high marks on this. We would also like to inform you that kettles are in all superior rooms and not standard, but all you had to do was ask before checking out and you would have had it, instead of telling them after you left.
Very friendly staff. Centrally located for walking to Colosseum or Train station. Very clean room and good breakfast. Would stay there again.
LINDA
Stayed 3 nights in Oct 2023
Response from the management on Nov 14, 2023
dear miss LInda, thanks a lot for your kind review
8/10 Good
Barb
Traveled with group
Nov 6, 2023
Too many stairs
Barb
Stayed 2 nights in Nov 2023
Response from the management on Nov 7, 2023
Good morning Barb and thank you for your review. Why not also say that there are two elevators? You know, Rome is an ancient city...THE ETERNAL CITY, and it happens that you can find buildings from past centuries too.
10/10 Excellent
Heather
Nov 4, 2023
Heather
Stayed 2 nights in Nov 2023
Response from the management on Nov 27, 2023
dear mrs Heather,thanks a oot for your kind review
The check in was rapid ! The room was spacious and we appreciated the remodeled bathrooms. We like this hotel as the rooms are quiet. You do not have a view from your hotel window, however it is quiet (and that is what we want). The buffet breakfast is really good. The staff is friendly and we appreciated that!
Marc
Stayed 3 nights in Oct 2023
Response from the management on Nov 6, 2023
Dear Marc, thanks a lot for your kind review. We hope to welcome back again very soon
Quiet room, metro stop at the door, excellent breakfast. Decor of the room was nothing special but definitely serviceable. The staff was helpful and friendly.
Joseph
Stayed 2 nights in Oct 2023
Response from the management on Oct 30, 2023
dear Mr Joseph, thanks a lot for your kind review.
4/10 Poor
Thong
Oct 24, 2023
Disliked: Property conditions & facilities
Thong
Stayed 2 nights in Oct 2023
Response from the management on Oct 25, 2023
dear sir...what happen at your stay?
8/10 Good
Evelyn
Oct 23, 2023
Evelyn
Stayed 3 nights in Oct 2023
Response from the management on Nov 14, 2023
dear Evelyn, thanks a lot for your review
8/10 Good
Pamela
Oct 23, 2023
Liked: Cleanliness, staff & service
The staff were nice and friendly and you can tell they clean the place. However, the property is old. Best to describe it would staying in a Motel 6 in California.
Additionally, I looked for hotels with parking and this hotel came up but it had no parking except for street parking.
Pamela
Stayed 2 nights in Oct 2023
Response from the management on Oct 23, 2023
Dear Pamela, thank you for your review. We do everything we can to make our customers feel good, but the renovation has been scheduled for 2025. Where did you see that the hotel has a garage? It's not on our site, and if you saw it on expedia, complain to them
6/10 Okay
Fusae
Oct 19, 2023
Fusae
Stayed 3 nights in Oct 2023
Response from the management on Nov 9, 2023
Dear Mr Fusae, first of all thanks for your review. We apologize if your stay was no good as tuo expectd...can you sohw us what happens?
10/10 Excellent
Kimberly
Traveled with group
Oct 18, 2023
Liked: Cleanliness, staff & service, amenities
Beautiful hotel and fantastic staff!
Kimberly
Stayed 1 night in Oct 2023
Response from the management on Oct 19, 2023
dear Kimberly, thanks a lot...we hope to welcome back again in our hotel
The location was good. I walked all over Rome and back, but the metro stops right in front of the hotel.
The staff set me up with hop on/off bus tickets. Pretty much a waste. Staff set me up with Vatican tickets. That was good. The AC was loud but everything else was perfect. Have to be able to carry your bags up a few steps, but after that there are elevators. Also, the staff held my bags when I arrived early so I could site see.
This hotel is in the best location..metro just steps away from the hotel basically right in front of the hotel. There are restaurants by the hotels..the coliseum is just 20 mins walk. The most important that we’re really like about this hotel is that room is very clean and all of staffs are very nice. We’re definitely going to come back and stay there again in nearly future. Not to mention the buffet breakfast is only 12 euros person..
Thanida
Stayed 8 nights in Oct 2023
Response from the management on Oct 11, 2023
Dear Miss Thanida, thanks a lot for your kind review. We hope to welcome back again very soon
4/10 Poor
Cara S.
Oct 9, 2023
Disliked: Staff & service, amenities
Property arranged an airport pick up and confirmed the pick up by email. There was no pickup and they did not seem to care. Luggage holding area is the front lobby and not secured. Elevators closed quickly on me twice striking me.
Cara S.
Stayed 1 night in Oct 2023
Response from the management on Oct 10, 2023
Good morning Cara s. and thank you for your review. I am investigating the airport pick up, but I ask you to confirm that you booked it through the hotel or through an agency, Regarding luggage, they are not locked but the staff monitors it 24 hours a day. I'm sorry about the elevator, but the closing times are standard....you don't have to stop in front of the doors.
Overall the hotel was very good. We had a triple room and this allowed us more space than other triple rooms in our travels. The hotel is older and it shows, but everything was very clean. The hotel staff helped us out with a hop on/off bus tour and scheduled our taxi to the airport when we left.
Don't worry about the reviews regarding the homeless and park. The park is just fine. The wine bar and cafes next door are convenient and you can sit outside for a drink or snack without issue. Yes, there are a few homeless, there, but where do you not see homeless people? We were not approached, etc.
The elevator situation is a little tricky and you do need to bring your luggage up a few stairs to get to the elevators, so keep this in mind if this is a concern. We were able to manage just fine.
Jennifer
Stayed 2 nights in Oct 2023
Response from the management on Oct 9, 2023
Good morning Jennifer. I am very happy to read your review. We can see that you are a person without prejudice (especially towards those who are less fortunate than us). We know about the problems of the hotel, which is planning a total renovation in 2025 and we will try to eliminate the problem of the double lift, but this is an old madness and we can't afford certain works. We hope to see you again soon and have a nice day
Good morning Mr Robert, thanks for the review.But I don't understand what the other side of the park has to do with the hotel? The review should be about the stay, nothing else.