Ratings based on 500 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby Miguel from cambridge, uk
Very good hotel, good location and nice staffPosted Dec 17, 2013
Pros: Location, staff, clean rooms, comfy bed, good breakfast
Cons: As I've seen before, expedia or any other comparison website bookings tend to lead to be placed on the crappiest room, which was still a good one.
Location: Coliseum close by and also a metro station
Quite a good finding for 100 euro a night in rome. Next to a metro station and walking distance to the coliseum and if like me you can walk more than 20min it's close to everything. Staff extremely nice although seeing by the fire map we were placed on the corner room, which looked smaller than the ones next to us. Also the view was for the building next door and fire stairs... Seeing we arrived late every day and only stayed for two nights I would recommend. Breakfast included also and was quite good with fresh orange juice and cappuccino available, besides the typical english breakfast stuff. Advisory - I've never been in any other hotel in Rome so can't really compare in terms of value with other ones.
for Everyoneby Jane from Ottawa, Canada
Overall a good stay.Posted Dec 9, 2013
Pros: Price, cleanliness, proximity to Termini station
Cons: Better instructions on the exact location of the hotel around the Piazza (at least what's currently given on Expedia is not good).
Location: Termini station and Coliseum within very easy walking distance. You can walk to all sites as well or take the metro - there is a stop VERY CLOSE BY.
Overall, I was happy with my experience. Previous reviews talked about the location and safety and my experience was that it's located on one side of a Piazza. The address of the hotel doesn't help you know which side of the Piazza it's on, and when we arrived, in the dark, we walked the long way around to find it. The side (imagine a square) it's on is well lit and seems relatively safe...the other 2 sides we were on while trying to find it were quite the opposite. Had I been there on my own (without a male companion), I likely would have been very nervous. I wish there were better instructions on how to find the hotel. In the daytime, these fears are no longer there as businesses are open and there are lots of people around. One thing foreign travelers might not know is that EVERYONE (even if you're an Italian living there) needs a passport to check into a hotel (not other piece of ID is accepted). I had a friend from Canada who lives just outside of Rome with me staying at the hotel and he didn't even think to bring his passport (why would he? He never carries it with him anywhere else in Italy!). The hotel clerk was ready to turn him away. It was 8pm and I probably looked like I was about to cry, so we came to an understanding and plan (but the hotel clerk was not happy). The actual hotel is elegant and clean. Rooms are not spacious, but the only time we were in there was to sleep! There was a free continental breakfast which was decent.
for Everyoneby Fifi from Westchester, NY
Nice clean hotel. Roman influence in style.Posted Nov 29, 2013
Pros: Staff understood English!
Location: Colisseum. All others required taxi but within 15 minutes.
Friendly staff, good breakfast, clean rooms a little small though. Clean roomy bathroom.
for Everyoneby SamOtta from Ottawa, Ontario, Canada
Posted Nov 14, 2013
Pros: Location, friendly staff and free breakfast
Cons: larger shelf in the bathroom for personal items
Location: Excellent point for transportation (Metro). Victor Emanuel II monument, shopping, restaurants
Very friendly and helpful staff. Excellent location: the Victor Emanuel metro station is right in front of the Hotel. The breakfast buffet is superb.
for Everyoneby Jan from Shropshire
Clean comfortable hotel close to Rome Termini.Posted Nov 10, 2013
Pros: I liked the hotel because it was clean and nicely decorated. The reception staff were welcoming and spoke good English.
Cons: Another pillow on the bed would have been a good idea.
Location: The hotel was near the station and also the metro. The closest church of any note was S Maria Maggiore.
Despite the fact that the hotel was in an area of rather faded grandeur it was clean, well-decorated and the reception staff were welcoming and friendly. My single room was bright and cheerful, the bed comfortable and the shower room was very clean and well maintained. The tea and coffee making facilities were most welcome after a hard day sight seeing. I stayed there in early November and although the central heating was not on the room was still warm enough. The breakfast which was included in the price was excellent. It was in the form of a buffet and included cereals, breads, pastries, cakes, yogurt, fruit juice, fresh fruit, salad vegetables, cold meat. eggs etc. The hotel was about 15 minutes walk from the Termini but it was about 30 minutes walk from the Ancient Roman sites, about an hour from the Vatican and about an hour from the Galleria Borghese.
for Everyoneby A verified traveler
Nice hôtel, quiet, good location near métroPosted Nov 9, 2013
for Everyoneby Matt and Nancy from USA
Lovely placePosted Nov 7, 2013
The location was perfect, close to the metro and trains, yet quiet. We could walk everywhere from here. The staff was professional and very helpful with bookings, cabs, and neighborhood tips for dining, ATMs, directions, etc.. The breakfast was ample and varied, with something for everyone. We would definitely recommend this hotel to other guests.
for Everyoneby Amit from Birmingham, UK
A friendly hotel in RomePosted Nov 3, 2013
I would recommend Hotel Napoleon to any visitor to Rome. It is centrally located, being only a short walk (15 min) from the main railway station, Stazione Termini, and with a Metro station (Vittorio Emmanuele) literally on its doorstep. It is a grand old hotel, with décor to match, but my bedroom and bathroom were fully modern and air-conditioned. All the staff I encountered were friendly and helpful; the head concierge gave me a free map of central Rome and explained that all the main sights were either a short walk or a short Metro journey away. The complimentary buffet breakfast was delicious. All in all, excellent value.
for Everyoneby traveller from od
Average hotel near main train station and metroPosted Oct 24, 2013
There is nothing special about this hotel and I'm sure you can find better value and location in Rome if you look further. The rooms are quite old and small and the decor is tacky. The bathroom and shower are also very small. There is only 1 small lift so you often find yourself using the stairs, not that unusual In a European hotel but there are a lot of stairs. The breakfast is also average and I've had much better buffets in Europe. The staff are very brisk and abrupt, if you want uber friendly service with a smile then you won't get that here. Whilst it may be a 4 star hotel in Italy this doesn't mean anything and it's more like a 2/3 star. It's ok but I really think you should get more given what you pay and that you could find better if you looked harder.
for Everyoneby Ann Marie from new york
wonderfulPosted Oct 20, 2013
Pros: The sitting room was amazing
Cons: The Wi Fi was slow but they are aware of it and trying to make it better
Location: The hotel was right outside of the Metro ,but it looked dirty and I wasn't sure about using it. Which is not the hotels fault.
From the moment that you walk into the Napoleon Hotel you know that it will be a great stay. The room was just like the pictures in Trip advisor. The lobby had plenty of places to sit and read . There were two computer there also to help you look up information. The breakfast room was clean and they helped you right away with coffee or a cup of tea. When we checked out Franco at the front desk helped us obtain out plane tickets as we were having trouble getting it to English. I would recommend the hotel to everyone.