Ratings based on 7 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.1 Service & staff
4.6 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Jun 28, 2014
good hotel outside of the city. relatively close to train station which goes to the center of the city (Rome)
for Couplesby June-in-Italy from Toronto
Don't expect the staff to help willingly.....Posted Jun 11, 2014 on Hotels.com
While the accommodations themselves were quite nice, clean room, nice views, etc. The hotel staff was not very accommodating, especially one hotel front desk clerk. This hotel is located about 20km south of Rome, just outside a beautiful town called Frascati (highly recommend visiting this quaint little hillside town), about 2.5km away. We booked this hotel since it advertised a free hotel shuttle and had read about the shuttle in other hotel reviews. Upon arrival and inquiring about the shuttle I was first told that it had to be reserved the day prior (no problem), but that it was broken. As I asked further about it, I was then told by the desk clerk she'd have to check with the driver, and found out it wasn't broken, they just didn't want to go to the hassle. Nice start to our first night in Italy!!! For the 4 days we stayed there, we walked into town and caught the train, but on check out day, we needed the shuttle due to having all our luggage. We needed to leave at 8:00am, they told us it was only free starting at 8:30am and would be 8 euros for a ride to the Frascati train station. Eventually they relented and didn't charge us for the shuttle and we caught our train but it took a lot of arm twisting, and the driver was visibly put out by having to do this 10 minute round trip driving task. That really left a bad taste in our mouth of an otherwise nice hotel. Service is everything!!
for Everyoneby Michael from White Plains, NY
Wonderful!Posted May 13, 2014
Located on a substantial piece of land amidst vineyards in Frascati, Italy, this hotel is lovely and restful. We stayed in the suite on the top (4th) floor, which is very large with an equally large terrace and a panoramic view of the area. Quite beautiful. The staff were all friendly and helpful, and there's a terrific restaurant that shares the building with the hotel. Good food and very friendly service from the owners. Although they speak no English and we speak no Italian, we got the food we wanted, well prepared and very reasonably priced. There is another pleasant restaurant immediately next door and still a third a few steps away (which we did not try). It is a short drive into the city of Frascati--old, quaint, and very lively. All in all, a lovely place, which we were sorry to leave to return home.
for Everyoneby A verified traveler
WOWPosted Jun 8, 2012
Pros: Staff, cleanliness, view from the property
This hotel is AMAZING! The staff are extremely welcoming and helpful, the room was so clean and big and comfortable. the location is nice because its in a nice town away from hectic rome, but its close to a tram station and 30 mins by car. wud def keep coming back
for Getaway With Friendsby Catherine
Perfect for Rome visitsPosted May 3, 2012 on Hotels.com
Staff in hotel were exceptionally friendly and helpful. The shuttle bus service was appreciated because it is too far to walk to Frascati town centre, not because of the 2/3 kms distance but the steepness of the hills and lack of pavements make it very difficult. We did it once but did not repeat the experience. Only complaint we had was lack of air conditioning being turned on although we did ask several times. It was very hot during the day in the room even with the windows open.The restaurant was very good and much more reasonable than Rome prices.Hotel is a great deal for the money.
Recommendedby A verified traveler from Vancouver, Canada
Posted Jul 20, 2011 on Hotels.com
Great hotel and staff. The gardens around it are very beautiful! Our drain in the bathroom didnt work so we asked them to fix it, they couldnt so they upgraded our room quickly which was very kind of them. Great stay overall!
for Otherby A verified traveler from Sacile, Italy
Great hotel!Posted Jun 23, 2010
The hotel was so much more then we expected- great views from the hotel. The grounds were beautiful and the staff was so helpful. We hopped on the train and headed to Rome knowing we had a safe comfortable place to come back too. One of the best hotels I have stayed in over my last 3 years in Europe.