Ratings based on 115 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom London

Beautifully designed hotel with issues...

Posted Mar 3, 2015
Pros: The interior design is beautiful.
Cons: See comments above!
Location: A good location, in an area with many hotels. Close to everything.
Some issues made our stay less than perfect. I had booked a twin room (as traveling with a girlfriend) and had emailed the hotel twice before arrival to check that there would be two separate beds, though had not received a response. We arrived to find a double bed in the room and were told that although separate mattresses could be found, the bed base would remain a double as there were no single beds in the hotel! After persevering with the reception staff, twin beds were found and the double bed was replaced. One of the reasons for choosing the hotel was for its public areas (bar, restaurant, lounge). However, during our stay a large part of the facilities appeared to be closed, including the main bar. Whilst the lounge area was open, on the two evenings that we decided to have a drink in it, the staff were laying up the tables for breakfast with the result that they then had to remove the breakfast items for the few other guests who ventured in, the result being that we did not feel that the hotel really wanted guests to linger there. The room was very warm (apparently the hotel's set minimum temperature is 18 degrees) and we ended up leaving the balcony door open at night, with the result that it was noisy in the early morning.
Comment from Hotel Management
Mar 12, 2015 by Maurizio D'Este, Hotel Management
Dear Linda, Thank you for taking the time to tell us about your stay at Regina Hotel Baglioni Rome. I am sorry that your experience did not meet your expectations. At Regina Hotel Baglioni Rome, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that your comments will be taken in high consideration to improve our guest experience. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Maurizio D'Este Vice President & Area General Manager Regina Hotel Baglioni, Member of Leading Hotels of the World
5 out of 5
Recommended
for Everyone
by A verified travelerfrom f

Close to everything Brilliant hotel

Posted Feb 24, 2015
The hotel is amazing! The staff could not do enough for you The rooms are large and very comfortable The hotel is within walking distance of everything
Comment from Hotel Management
Mar 12, 2015 by Maurizio D'Este, Hotel Management
Dear Vicki, We appreciate your comments regarding your stay at Regina Hotel Baglioni Rome. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Maurizio D'Este Vice President & Area General Manager Regina Hotel Baglioni, Member of Leading Hotels of the World
3 out of 5
Recommended
for Couples
by A verified travelerfrom Cheshire,UK

Lovely room. Efficient but not friendly.

Posted Feb 23, 2015
Pros: Lovely, large room and very comfortable beds and the room price was very good. Close to the Spanish Steps and metro.
Cons: Breakfast cheaper as 33 euros is expensive so we went out every day. There are lots of good breakfasts available for around 10 euros in the area.
Location: Close to the Spanish steps so very central.
We stayed for five nights with our 14 year old son and had a lovely large room and beautiful bathroom. The maid service in the room was excellent every day. We only visited the communal area on arrival to wait for the room to be ready. Again it was lovely. My husband needed an Elastoplast but reception couldn't provide one - just directed me to the nearest pharmacy. Drinks were expensive. My parents were staying at a different hotel which had a happy hour from 6-10 and snacks on the bar every night. The staff there were friendly and helpful, providing maps and elastoplasts so we went there for pre-dinner drinks.
Comment from Hotel Management
Mar 15, 2015 by Maurizio D’Este, Hotel Management
Dear Mrs Sarah, Thank you for taking time to share your experience regarding your stay at the Regina Hotel Baglioni. We are particularly pleased that you found our Hotel design lovely and the housekeeping service to be precise. We also appreciated all your suggestions, I can guarantee that your comments will be taken in high consideration to enhance our service and guarantee a memorable experience. We hope we will have chance to welcome you back soon to the Regina Hotel Baglioni and show you our true Italian hospitality Sincerely, Maurizio D’Este Vice President & Area GM for Regina Hotel Baglioni, Rome and Luna Hotel Baglioni, Venice
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cairo

Classic style, excellent, personalised service

Posted Feb 17, 2015
Pros: Style and elegance, plus great location.
Location: Via Veneto is close to the Galleria Borghese--10 mins walk from the hotel , and the Crypt of the Capuchin Monks is a 5 min walk.
Good restaurant recommendations from the concierge.
Comment from Hotel Management
Mar 12, 2015 by Maurizio D’Este, Hotel Management
Dear Guest, Thank you for taking the time to share your great comment on Expedia Network. I am thrilled that you enjoyed your stay with us: from the great guest service to your room design! We hope that we will have the pleasure of welcoming you back in the near future. Sincerely yours, Maurizio D’Este Vice President & Area GM for Regina Hotel Baglioni, Rome and Luna Hotel Baglioni, Venice
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Northern Ireland

Best location in Rome

Posted Feb 10, 2015
Pros: See above
Cons: Ability to identify better the room size and view.
Location: Close to most major sight-seeing venues and close to a wide variety of restaurants.
Excellent location central to all major sights (Vatican excepted although that's only a tube journey or a very interesting walk). Exceptional staff attending to all needs. Excellent breakfast at reasonable price for what you get. The room we had was a bit tight although well appointed from a furnishing point of view but we would have preferred to have a street view. I couldn't see when booking any means of identifying what view from the room was available otherwise we would have chosen a street aspect. Other than that the Baglioni we consider to be perfect for a stay in Rome. This is our fourth time staying there.
Comment from Hotel Management
Mar 12, 2015 by Maurizio D’Este, Hotel Management
Dear Bob, It is an extreme pleasure to read your wonderful review and find that your experience at the Regina Hotel Baglioni was enjoyable. We pride ourselves on providing unmatched hospitality, and we are thrilled that you left our property with a yearning to return! We very much look forward to welcoming you back to our hotel in the future. Sincerely yours Maurizio D’Este Vice President & Area GM for Regina Hotel Baglioni, Rome and Luna Hotel Baglioni, Venice
5 out of 5
Recommended
for Couples
by A verified travelerfrom Birmingham UK

Great hotel, great staff,old school charm.

Posted Jan 6, 2015
Pros: Decor, location & staff who are the most helpful you could wish for.
Cons: Tea & coffee making facilities could be added to the rooms.
Location: Spanish steps 10 mins walk, Trevi fountain 15-20 mins
Well placed for central Rome, lovely Hotel with fantastic staff. A true old school hotel 5 star without being too stuffy.
Comment from Hotel Management
Mar 15, 2015 by Maurizio D’Este, Hotel Management
Dear Trevor I am delighted to read that you enjoyed your recent stay at the Regina Hotel Baglioni and I sincerely appreciate you taking the time to post a review on Expedia. We greatly value the feedback which we receive from our guests as we constantly strive to maintain a consistently high standards of service. It is gratifying to note that you were impressed with the level of service from our colleagues, with the hotel facilities and with the location.Once again, thank you very much for your kind words. We look forward to welcoming you back to Regina Hotel Baglioni in the near future. Sincerely, Maurizio D’Este Vice President & Area GM for Regina Hotel Baglioni, Rome and Luna Hotel Baglioni, Venice
5 out of 5
Recommended
for Everyone
by A verified travelerfrom BDR

Hotel très bien situé, personnel accueillant

Posted Jan 4, 2015
Décor à l'italien très raffiné juste équilibre entre baroque et modernité. Luxueux. Nous avons dîner la bas pour le réveillon du jour de l'an au restaurant Brunello le repas était divin, ce qui n'ai pas toujours le cas pour des jours festifs avec menu imposé. Bravo
5 out of 5
Recommended
for Couples
by A verified traveler

regina a true 5 star

Posted Jan 4, 2015 on Hotels.com
Excellent service. Impeccable hotel staff.
Comment from Hotel Management
Mar 15, 2015 by Maurizio DEste, Hotel Management
Dear Guest, Thank you your beautiful review on Expedia, it gives us great pleasure to know that you truly enjoyed your stay with us. I have personally extended your compliments to the entire team of the hotel and they are all very happy to know that their efforts are so well appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future. We are looking forward to welcoming you back very soon at the Regina Hotel Baglioni. Sincerely, Maurizio D’Este Vice President & Area GM for Regina Hotel Baglioni, Rome and Luna Hotel Baglioni, Venice
5 out of 5
Recommended
for Families
by Kenfrom Knoxville

Impeccable Service and Friendly Staff

Posted Dec 25, 2014 on Hotels.com
Great service! Staff was incredibly friendly and helpful, room and bathroom were much bigger than expected. Great local restaurant recommendations from concierge. Would strongly recommend
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

La Dolce Vita indeed.

Posted Dec 8, 2014
Pros: Helpful and efficient staff. Elegant room. Lavish bathroom with a large tub and a great shower. Blackout curtains and high quality bedding.
Location: Walking distance to Termini, Trevi fountain and Spanish steps. Sidewalk cafes and good restaurants all around and a taxi stand across from the hotel.
Could not have picked a better hotel. Large, well appointed room with a very comfy bed and premium sheets afforded much needed rest after long sight seeing days. Worth the price of admission.