Ratings based on 108 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Old fashioned hotel in central location

Posted Aug 18, 2014
Pros: Location
Cons: Update rooms
Location: Right in the centre of Rome
Standard of room below par Bathroom in need of updating Air conditioning not working
5 out of 5
Recommended
for Everyone
by A verified traveler from novato, ca

Central Location, Nice Staff, Great Breakfast

Posted Aug 16, 2014
Pros: Spacious room overlooking the street, good breakfast, complimentary mini bar
Location: Shopping, sightseeing
Our family of four stayed in a spacious suite for two nights. Residenza provided a complementary selection of drinks in the mini bar, which is a nice touch after a strenuous day of walking. Breakfast selection is fabulous. My daughter indulged in cappuccino and prosciutto every morning. The hotel is centrally located, Spanish Steps, Pantheon, Navona Square are all within 15 minutes in walk. The street itself has many stores. Window is fantastic in keeping noise out in such a busy street! Note that the hotel has no elevator.
Comment from Hotel Management
Aug 20, 2014 by Valentina, Hotel Management
Dear Guests, Thank you for writing a review about your experience with us! We are happy to know that you liked your room, the very central location of the Residenza and all our services. Thank you also for writing about the good soundproof of the windows. You correctly write there is no elevator and we would like to add that our staff is always pleased to help with the bags. We hope to be your choice again on your next trip to Rome! Best regards, Customer Care Deapartment Residenza Frattina
5 out of 5
Recommended
for Everyone
by A verified traveler

The staff were fantastic!

Posted Aug 9, 2014
Excellent! This was an excellent stay!I highly recommend this hotel. The free mini bar was a nice touch.
Comment from Hotel Management
Aug 16, 2014 by Valentina, Hotel Management
Dear Guests, Thanks for choosing us and for your great review about your stay with us! We are pleased to know that the loved our hotel. It's a pleasure for us to learn that you spent a great time with us and that you liked our breakfast. As you said, we are happy to provide for all our guests free services in their rooms like free soft drinks, coffee and tea maker facilities, bathrobe and sleepersThank you again for this lovely comment. We look forward to welcoming you in our Hotel in the future. Best regards, Customer Care Department Residenza Frattina
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 8, 2014
Pros: Everthing!
We stayed here in May. Everything was great! The room was beautiful! Location was perfect. We could walk everywhere. The staff was outstanding especially Valentina!! Valentina helped us get a fantastic tour guide and helped with transportation for the rest of our trip! I would definitely stay here again!
Comment from Hotel Management
Aug 15, 2014 by Valentina, Hotel Management
Dear Guests, Thank you for spending part of your time to write a review about your stay with us! All the staff of Residenza Frattina and particularly from Valentina would like to thank you for the beautiful words about their job! We are glad to know that you enjoyed our services and the location of the Residenza which is a few minutes away by walking from most of the main attractions in Rome! I hope you will choose again us for your next stay in Rome! Best regards, Customer Care Department Residenza Frattina
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Small friendly hotel conveniently situated

Posted Aug 7, 2014
I was travailing with my daughter and her two friends, (all 13 year olds). We stayed in the quadruple room which was comfortable and spacious. Breakfast was well organised, self service buffet style with scrambled eggs, a range of meats etc, or continental. The hotel staff were extremely helpful, especially the receptionist Yodit Teka who showed extreme patience in helping me with my attempts to book rail tickets online. Also we ate at the nearby Le Grotte restaurant, recommended by the hotel which was excellent and reasonable priced. The hotel also organised a tour guide at our request for the main attractions. It cost around 200 euro’s for 3 hours plus tickets but was well worth it to avoid the chaos at the main attractions. Our guide, (Marina) was excellent and seemed to go that little extra to keep us well informed and answer all our questions. Overall good value for a party of four. We didn’t use the metro system as we could travel by taxi to all the main attractions for around 7 Euro’s. But the metro would probably work out cheaper for those travelling by alone or in pairs. To summarise I picked this hotel expecting close personal friendly service, a good breakfast and a central location. Residenza Frattina delivered in all counts and it was a pleasure to stay there
Comment from Hotel Management
Aug 17, 2014 by Valentina, Hotel Management
Dear Guests, thank you for sharing your experience about your stay with us! We are glad to read that you spent a good time with us and that you had the possibility to spend time like a roman in our Residenza. We are so happy to know that you liked the tour we organized for you and the restaurant that we have suggested. We want to thank you for spending good words about our staff always ready to help our guests and to be at their disposal. Special thank you from yodit.Thank you again for this very nice comment. We look forward to welcoming you in our Hotel in the future Best regards, Customer Care Department Residenza Frattina
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Frattina

Posted Jul 19, 2014
Pros: Everything
Cons: Can't think of anything
Location: Lots of nice restaurants nearby and can walk to most sights.
Lovely 17th Century building with lots of character. In a central location within 5 mins walk of Spanish Steps. Friendly, helpful staff. Nice breakfast.
Comment from Hotel Management
Jul 29, 2014 by Valentina, Hotel Management
Dear Guests, Thanks for choosing us and for your great review about your stay with us! We are pleased to know that the loved our hotel. It's a pleasure for us to learn that you spent a great time with us and that you liked our service. Thank you again for this lovely comment. We look forward to welcoming you in our Hotel in the future. Best regards, Customer Care Department Residenza Frattina
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Beautiful boutique residence in central Rome

Posted Jul 12, 2014
Pros: Ambience
Location: Walk to Trevi Fountain, Spanish Steps, Villa Borghese, the Pantheon. Beautiful restaurants nearby
This is a perfect place to stay in the heart of the old city. Walk everywhere and enjoy the ambience.
Comment from Hotel Management
Jul 17, 2014 by Valentina, Hotel Management
Dear guests, thank you so much for sharing your experience with us! We are so happy to learn that you enjoyed the city and its atmosphere thanks to our central position near to the main attractions of Rome, and that you spent a great time with us! We really hoping to welcome you next time in our Residenza! Best Regards, Residenza Frattina Customer care Department
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location close to Spanish steps.

Posted Jul 8, 2014
Quiet at night for a good sleep, homely feel, small and intimate, staff very helpful and friendly, breakfast small but good variety of the usual pastries, fruit etc. can't really fault, would recommend to anyone.
Comment from Hotel Management
Jul 10, 2014 by Valentina, Hotel Management
Dear Guests, Thank you for spending part of your time to write a review About your experience with us. We are glad to know that your stay was pleasant and that you liked the job of all our staff. Our breakfast has a wide variety of products that we choose very carefully and it's made of both cold products like yogurt, cakes, ham, cheese and so on and hot products such as bacon, scrumbled eggs, croissaints etc. We really hope to see you again! Best regards, Customer Care Department Residenza Frattina
4 out of 5
Recommended
for Everyone
by A verified traveler from tennessee

Posted Jun 15, 2014
The staff was super helpful and the location was excellent! Would stay here again!
Comment from Hotel Management
Jun 18, 2014 by Valentina, Hotel Management
Dear Guests, thank you so much for sharing your experience with us! All our staff wants to thank you for your very nice words, and we are happy to understand that thanks to our kindness staff always at disposal, and our very central position, you spent a great time in Rome and especially with us! We really hope to welcome you next time! All our best regards, Customer Care Department Residenza Frattina
5 out of 5
Recommended
for Everyone
by Irene from Herts

Lovely hotel in the centre of Rome

Posted Jun 2, 2014
Pros: We loved the cosy, town house atmosphere and the close proximity to all the sights of Rome.
Cons: Nothing to improve on. We loved it here!
Location: Very centrally located, very close to Spanish Steps, Trevi Fountain and Pantheon. Also Colosseum and Vatican within easy walking distance.
We stayed here for 4 nights at the end of May and had a fantastic time. The hotel is just minutes from the Spanish Steps and Spagna metro, but it is easily possible to walk to all the main sights. Lovely touches in the room, free soft drink minibar replenished daily, bathrobes, slippers and tea and coffee making facilities. Superb buffet breakfast served between 7.30 and 11.00 am. Reception staff are so friendly and helpful. The entrance to the hotel is on the 2nd floor, but if you press the buzzer on arrival, they will send someone down to help you up with your bags. If you want a faceless international hotel, then Residenza Frattina isn't for you, but we loved our stay here. Our room, overlooking the courtyard, was comfortable with air conditioning and quiet at night. If (when) we return to Rome, this will be our hotel of choice!
Comment from Hotel Management
Jun 3, 2014 by Valentina, Hotel Management
Dear Guests, Thank you for the great review about your stay with us! It's very nice to hear that your are happy with your stay and liked our services. Residenza Frattina as you have wrote is located right in the heart of Rome and close to all the main attractions. All the staff would like to thank you for your words about the service you've received. We all look forward to welcoming you again in Rome! Best regards, Customer Care Department Residenza Frattina